2024 Cadillac Escalade Recalls, Ratings & Complaints

Incident: October 8, 2026 · Filed: October 13, 2026

I was driving the vehicle into a XXX parking lot in [XXX] on Thursday XXX at around 7:00pm, and as I slowed to park, the vehicle completely died and the dash screens went dark. The vehicle would not restart. I was able to rule out quick fixes such as a battery or fuse issue and then had the vehicle towed to the closest Chevrolet/GMC dealership. The vehicle has been at the dealership since the XXX. On Monday, XXX the dealership informed me that the engine had seized and that this is the same known defect as recall NHTSA Campaign 25V274000. The dealership said the engine must be replaced for the vehicle to be operational. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Incident: October 10, 2026 · Filed: October 10, 2026

On Nov 16-17, 2025 we had GM recall work done - it was an manufacturers defect in connecting rod & crankshaft that can cause bearing failure or sudden loss of propulsion. The escalade ran fine since then, other than the HUD not working on the windshield. We had the oil changed on Sept 17, 2026, and they ordered the part for the HUD. On October 10, 2026, with this 2024 escalade, we were heading to SC towing an enclosed trailer with a motorcycle inside. 35 minutes into our drive on an interstate, the escalade started making a loud grinding noise, like the engine was revving up, then the engine cut out. We were able to coast to the shoulder and park it. It would not start back up. We called Onstar and ordered a tow, that took 4+ hours to arrive. The tow dropped it off at the dealership. The service rep said it's probably the engine (and he has 2 other escalades here with the same problem), but they cannot look at it until Monday. We tried to get a loaner through the dealership so we could continue our trip, and they were not able to accommodate us.

Incident: April 6, 2026 · Filed: October 5, 2026

The contact owns a 2024 Cadillac Escalade. The contact stated that while driving 45 MPH, the vehicle vibrated and the engine shut off. The dealer was contacted by phone and made aware of the failure. The vehicle was taken to the dealer, but the failure was not duplicated. The failure reoccurred. The vehicle was taken to the dealer where it was diagnosed with starter failure. The contact was informed that the starter needed to be replaced. The vehicle was repaired but the failure reoccurred. The contact stated that the failure was a persistent failure. The vehicle was taken to the dealer; however, the failure was not duplicated. The failure mileage was approximately 20,000.

Incident: September 27, 2026 · Filed: September 28, 2026

I was traveling in the middle lane at the normal rate of speed approximately 70 mph. All of a sudden I see a message to press start engine button again. I pressed the button and nothing happened. We started loosing speed and I notice that the car had downshifted into neutral. We were unable to navigate safely to the side of the road before coming to a complete stop in the middle of a busy highway with cars travelling at a high rate of speed. I had two small children in the back seat. When the police arrived, they tried unsuccessfully to determine how to move the car into neutral to push it to the side of the road. There was no safe way to exit the vehicle OR move it. We contacted OnStar and they dispatched roadside assistance and ran diagnostic. No known issues were noted. I contacted corporate and they said there are NO KNOWN ISSUES with this make or model despite there being numerous reports of other drivers experiencing the exact same thing. This could have been a tragedy. This car is well maintained, low miles, and was purchased new. The vehicle is now at the dealership with undetermined issues. The police noted that this is a known issue that they have seen with these vehicles. The dealership and the manufacturer have been unhelpful in resolving this issue and addressing safety concerns.

Incident: February 1, 2026 · Filed: September 23, 2026

Engine has a subtle but noticeable squeaking and chirp sound from the engine when cold and it is noticeable when decelerating, you can hear it then as well. The engine also runs fairly rough for a Cadillac and when decelerating to a stop, the engine RPM will drop significantly run rough and then it will recover. It's been Cadillac and Cadillac says this is working as designed.

Incident: September 8, 2026 · Filed: September 16, 2026

The contact owns a 2024 Cadillac Escalade. The vehicle was repaired under NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, while driving 45 MPH, the vehicle lost motive power, the rear wheels locked up, and the vehicle came to a complete stop. No warning lights illuminated. The contact attempted to restart the vehicle, and the message "Transport Mode On" displayed. The vehicle was towed to a dealer but was not diagnosed. The contact was informed by the service manager of a potential catastrophic engine failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 34,953.

Incident: August 25, 2026 · Filed: September 6, 2026

On 8/25/2026, my 2024 Cadillac Escalade with the 6.2L V8 suffered a sudden loss of propulsion at approximately 49,754 miles. While my husband was driving and preparing to enter the highway, the vehicle went into Neutral and lost propulsion. He heard a loud banging noise, the low-oil warning illuminated, and the check-engine light began flashing. I later looked in the Cadillac app and saw code P0016. The engine then completely seized. The vehicle was towed to Sewell Cadillac. The dealer documented that the engine would not crank or turn manually, found metal/debris in the oil and internal bearing/rod damage, and replaced the complete engine. We picked up the Escalade on 8/29/2026 at approximately 49,779 miles. After only 127 miles, at approximately 49,906 miles, I experienced another loss of propulsion while driving. The vehicle unexpectedly went into Neutral and shut off. I was able to restart it and safely move it, but it shut off again. There were no warning lights after restarting. The vehicle was towed back to the dealership. On the second repair order, the dealer documented the complaint as “vehicle turned off and went to neutral.” They found code U3000, documented “ECM software out of date” and “ECM software malfunction,” and reprogrammed the ECM using GM’s SPS system. The repair order identifies this as a “REPEAT REPAIR” related to the prior engine replacement. As far as I know, my VIN was not included in the applicable 6.2L engine recall, and I was not informed by the dealership about the known 6.2L engine issue. I am reporting this because the vehicle has experienced two sudden loss-of-propulsion events in less than 50,000 miles, including one only 127 miles after complete engine replacement. I am concerned this vehicle is unsafe to drive.

Incident: August 30, 2026 · Filed: August 31, 2026

My 2024 Cadillac Escalade had the 6.2 v8 engine recall done in 6/25. I’ve put less than 8k miles on it since and just rolled 32400 miles total. While driving with my family in the car on 8/30 on the highway, it lost all power and just shut off while driving highway speeds. I was able to safely stop but very dangerous. Vehicle would not restart and had to be towed to dealer.

Incident: August 16, 2026 · Filed: August 24, 2026

The engine in our escalade is starting to fail. Our cadillac dealer did their voluntary recall on our escalade at around 15,000 miles. This included a "Pico" listening forgot knock, and once it passed that test they drained the previously factory recommended 0w-20, and re filled with the now recommended 0w-40 with a filter change, and oil fill cap replacement that has 0w-40 printed in it. At around 20,000 miles, on August 16th my father in law and I performed the next oil change. My father in law has been a master technician owning his own automotive shop for almost 40 years. I used to work as a machinist, machining, building and dynoing engines. I cut open the oil filter after the oil change to inspect it, and there were flakes of bearing material throughout the filter media. I packaged all the parts of the oil filter up in a ziploc bag, and took it to my cadillac dealer the next day august 17th. I talked to, and showed a few people there the bearing material in the filter, ending in the service manager. The service manager agreed that there is something wrong with the engine, and that there shouldnt be metal in the oil filter. But he stated that the voluntary recall that they have for the engine only comes into effect if it fails the Pico test, or the engine fails, not if the engine is beginning to fail. He said he would talk to his boss, and an engineer attached to the recall, to see if there was anything else they could do. He said he would call me later in the day. He called me later and said that both people he talked to said there was nothing that cadillac could do until it has outward symptoms of a failing engine (knock) or it totally fails. Now we have a new vehicle that my wife is afraid to take anywhere because its failing cadillac knows about it, and won't do anything about it.

Incident: July 2, 2026 · Filed: July 27, 2026

November 19, 2025 I brought my Cadillac Escalade to the dealership under their voluntary recall on the engine. My vehicle passed the pico compression test. The dealership then changed my current oil to a heavier oil and changed the oil cap to match the oil they put in. July 2nd 2026 my husband was driving about 55 mph and I was a passenger the we heard loud knocking and the engine quit. We had vehicles behind us my husband was shocked I instantly hit my emergency 4 way light button so we didn’t get rear ended. We coasted to the shoulder of the road thankful that we didn’t get hit by the vehicles behind us.