Reliability & 5-year cost of ownership — 2020 Chrysler Pacifica
NHTSA data on file today
The 2020 Chrysler Pacifica has 5 NHTSA recall campaigns and 173 owner complaints on file as of . Recall data is refreshed daily from NHTSA.
NCAP overall rating: 5.0 out of 5 stars, for the 1 NHTSA-tested trim.
Recall campaigns on file
- NHTSA #26V362000 Park Outside: Battery May Catch Fire NHTSA notice
- NHTSA #25V876000 Wheelchair Restraint Retractor May Not Lock NHTSA notice
- NHTSA #24V793000 Curtain Air Bags May Not Deploy/FMVSS 214, 226 NHTSA notice
- NHTSA #23V010000 Unexpected Engine Shutdown from Electrical Short NHTSA notice
- NHTSA #20V191000 Rearview Image Can Remain on Display/FMVSS 111 NHTSA notice
Most-cited components in owner complaints
- Electrical System 66 complaints
- Engine 53 complaints
- Power Train 39 complaints
- Steering 32 complaints
- Unknown or Other 19 complaints
- Fuel/Propulsion System 10 complaints
Of the 173 complaints on file, 7 report a crash and 3 a fire; across all 173 complaints, owners report 11 injuries (owner-reported, not verified by NHTSA).
Below average
Estimated 5-year repair + maintenance cost: $6,000–$15,000AI estimate — not from NHTSA data
The 2020 Chrysler Pacifica has multiple recalls affecting vital systems like the battery and airbags, alongside several complaints about electrical and engine systems, which adversely impact its reliability.
Most-common failures
| Part | Typical mileage (AI estimate) | Cost range (AI estimate) | Frequency |
|---|---|---|---|
| Electrical system | 30,000–60,000 miles | $200–$800 | very common |
| Engine | 40,000–70,000 miles | $500–$3,000 | common |
| Powertrain | 50,000–80,000 miles | $1,000–$4,000 | common |
| Steering | 60,000–90,000 miles | $400–$1,500 | occasional |
| Airbags | 20,000–50,000 miles | $300–$1,000 | occasional |
AI estimate — not from NHTSA data: the mileage bands and repair-cost ranges above. Get a written repair quote before you budget.
Scheduled maintenance to budget
Routine items every owner should plan for.
- Oil and filter change every 8,000 miles
- Brake inspection and pad replacement
- Coolant system flush
- Battery inspection and replacement
- Transmission fluid change
- Tire rotation and balance
- Air filter replacement
Warning signs to watch for
Symptoms that signal a major upcoming repair.
- Unusual battery drainage
- Sudden engine shutdown
- Steering wheel vibration
- Airbag warning lights
- Loss of propulsion
Generated by gpt-4o on from the NHTSA recall campaigns and owner-complaint counts on file for the 2020 Chrysler Pacifica at the time. The rating is an AI assessment; cost and mileage figures are AI estimates, not NHTSA data.