2023 Vinfast VF 8 Recalls & Complaints

Incident: June 23, 2026 · Filed: July 17, 2026

The contact owns a 2023 Vinfast VF8. The contact stated that while reversing into a parking lot, the vehicle unintendedly accelerated. The contact stated that while reversing, there was no warning light illuminated or safety features activated, causing the vehicle to crash into two other vehicles. The rear end of the vehicle was damaged. The vehicle stopped after crashing into the other vehicles. No property damage was reported. The vehicle was towed to a tow yard. No warning lights were illuminated on the instrument panel. A Police report was not filed. No injuries were reported. The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 7,000.

Incident: May 18, 2026 · Filed: May 19, 2026

The vehicle exhibits a severe, structural inability to retain its factory suspension and steering alignment specifications under normal driving conditions, creating a severe tire blowout and safety hazard. At approximately 8,400 miles (January 2025), the dealership documented that the alignment was heavily out of specification. At approximately 9,400 miles (February 2025), a certified third-party shop corrected the vehicle back to perfect factory specifications. Less than 9,700 miles of standard city driving later, at approximately 19,100 miles (May 2026), a dealer inspection revealed the vehicle's alignment geometry had completely shifted out of specification across three separate wheels (Right Front Toe, Right Rear Camber, Left Rear Toe). This rapid alignment failure dynamically scrubbed the front steering tires completely bald down to the internal metal structural cords/threads, creating an immediate, severe safety hazard on the road. The vehicle's inability to hold standard parameters points to a defective suspension tracking design or components incapable of supporting the vehicle load. The dealership refused to cover this mechanical failure under warranty, forcing an out-of-pocket tire replacement expense. A formal corporate escalation case has been opened with the manufacturer.

Incident: July 11, 2025 · Filed: April 28, 2026

Car steering veered to left. Car died would not start again. Info center and 12v battery died and stopped working. Was unable to restart unsafe vehicle.

Incident: February 26, 2026 · Filed: April 2, 2026

See attached document for complaint. I am writing to file a formal complaint regarding serious delays and lack of communication surro ding a safety recall repair for my VinFast vehicle. I received an Important Safety Recall Notice from VinFast Auto LLC regarding Recall Notice VPAC 379 / NHTSA Recall No. 25V559, involving a software update to address issues with the Lane Keeping Assist {LKA) system. The notice states that this update should take approximately five (5) hours to complete. Despite this, I have been waiting for over three months to obtain an appointment for this recall service. When I went to the dealership today to drop off my vehicle, the staff could not provide any estimated timeframe for how long the repair would take. This is especially conce, ning because during a previous visit, my vehicle remained at the dealership for nearly one month. When I asked the employee how long the recall update would take, I was told they would not know until they began the software update process. I was also informed that once the update starts, it cannot be stopped. This was not communicated to me in advance, and I was left without any clear plan for transportation or support.I had to leave because I need to pickup my kids from school. I cannot find any appointments now? I asked how I was expected to get home or whether alternate transportation such as an Uber or loaner vehicle would be provided, and I was told that there was nothing they could do. I find it unacceptable that after waiting months for a safety recall repair-one that the manufacturer estimates at only five hours-the dealership is unable to provide a reasonable timeline or any assistance for customers who depend on their vehicles for daily transportation. I respectfully request that NHTSA review this matter, as consumers should not face excessive delays, unclear repair timeframes, or lack of transportation support when attempting to comply with an important safety recall. Thank you for your attention to this issue.

Incident: February 25, 2026 · Filed: March 2, 2026

While driving at approximately 8:00 AM in active traffic, the vehicle suddenly would not accelerate beyond approximately 20 mph. Warning messages appeared on the dashboard stating “Electric Motor Power Reduced” and “Driver Monitoring System Inoperative.” The vehicle lost normal propulsion power without warning. This occurred in the middle of the roadway and created a serious safety hazard, as I was unable to maintain the speed of surrounding traffic. Vehicles behind me had to slow abruptly, increasing the risk of a rear-end collision. The vehicle is currently under warranty and has been taken to the repair facility multiple times, including for prior safety-related concerns. The most recent repair visit involves diagnostics and/or a software update; however, the root cause has not been clearly explained, and the safety of the vehicle has not been formally confirmed in writing. Given that this incident involved sudden loss of propulsion in traffic, I am concerned about the reliability and safety of the vehicle.

Incident: November 4, 2025 · Filed: November 21, 2025

See attached document for complaint.

Incident: March 5, 2024 · Filed: November 5, 2025

The contact leased a 2023 Vinfast VF 8. The contact received notification of NHTSA Campaign Number: 25V559000 (LANE DEPARTURE). The contact stated that while making a turn, the vehicle jerked, and the steering wheel unexpectedly became difficult to turn. In addition, the vehicle made wide turns. No warning lights were illuminated. The contact stated that on a separate occasion, the A/C failed to function as intended. The vehicle was repaired; however, the failure persisted. The contact stated that on a separate occasion, after the vehicle was charged at the residence, the charge was drained after two days. Most recently, the driver’s side door failed to lock as intended. The contact closed the front driver’s side door; however, the door opened independently and remained ajar. The vehicle was taken to an authorized mechanic; however, no cause for the failure was found. The contact stated that the failure persisted. The manufacturer was notified of the failure. The failure mileage was approximately 5.

Incident: September 8, 2025 · Filed: September 8, 2025

The contact owns a 2023 Vinfast VF8. The contact stated that while his wife was driving 30 MPH, the vehicle inadvertently lost motive power and came to a complete stop in the middle of the roadway, where the vehicle failed to restart. No warning lights were illuminated. The vehicle was towed to the dealer and the vehicle was repaired but the contact was not provided a diagnostic report nor the repair information. The vehicle was repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was unknown.

Incident: July 11, 2025 · Filed: August 4, 2025

The 12v battery when car was purchased was defective. This caused the car to suddenly die. As per the sales manager where car was purchased heat disables the car from running properly.

Incident: January 16, 2025 · Filed: March 14, 2025

The contact owned a 2023 Vinfast VF8. The contact stated that while driving at 35 MPH, another vehicle driving on the opposite side of the road aggressively proceeded into the front passenger side, causing a t t-boned collision. The impact caused the other vehicle to be pushed back to the opposite side of the road. The contact's vehicle then veered to the right and crashed into two more vehicles that were parked. The vehicle then came to a stop after the crash. No warning lights illuminated. The driver’s and passenger’s side air bags did not deploy. There was no property damage. A police report was filed. The contact sustained injuries to his hand, neck, and back, and his 2 children sustained general body pain. The contact and his children were still visiting the doctor for treatment. Injuries to the other vehicles were unknown. The vehicle was towed to a collision center, where the vehicle was deemed destroyed. The manufacturer was not notified of the failure. The dealer was notified of the failure. The failure mileage was 3,391.