NHTSA vehicle safety data
2021 Utilimaster Walk-In Van Recalls, Ratings & Complaints
The 2021 Utilimaster Walk-In Van has 3 NHTSA recall campaigns and 0 owner complaints on file as of October 16, 2026. Recall repairs are usually free at an authorized Utilimaster dealer.
NHTSA recall and complaint data for the 2021 Utilimaster Walk-In Van. Recall data is refreshed daily from NHTSA.
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
NHTSA #22V417000Reported June 13, 2022 · Shyft Group
Potentially affected: 5,551 vehicles
Defect description
Shyft Group (Shyft Group) is recalling certain 2021-2022 Utilimaster Walk-In Vans. The headrest portion of the passenger-side jump seat may have been installed in an incorrect position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202, "Head Restraints."
Safety consequence
An incorrectly positioned headrest can increase the risk of injury during a crash.
Manufacturer remedy
Shyft Group will install spacers, free of charge. Owner notification letters were mailed on June 22, 2022. Owners may contact Shyft Group's customer service at 1-800-237-7806. Shyft Group's number for this recall is 22-02.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
STRUCTURE:BODY:BUMPERS
NHTSA #21V572000Reported July 27, 2021 · Shyft Group
Potentially affected: 4,885 vehicles
Defect description
Shyft Group is recalling certain 2020-2021 Utilimaster Walk-In Vans. The fasteners that attach the shock mount bracket to the underside of the vehicle frame may fail, possibly resulting in a broken shock mount bracket and bumper detachment.
Safety consequence
The bumper could fall off when it is utilized by a person as a step, increasing their risk of injury.
Manufacturer remedy
Shyft Group will replace the fasteners that attach the shock mount bracket to the underside of the vehicle frame, install a spacer, and inspect and replace, as necessary, the shock mount bracket. All repairs will be performed free of charge. Interim letters notifying owners of the safety risk were mailed on August 6, 2021. A second letter will be mailed once the remedy is available. Owners may contact Shyft Group customer service at 1-800-582-3454. Shyft Group's number for this recall is 21-19.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
STEERING:LINKAGES:TIE ROD ASSEMBLY
NHTSA #21V551000Reported July 21, 2021 · Shyft Group
Potentially affected: 76 vehicles
Defect description
Shyft Group is recalling certain 2021-2022 Utilimaster Walk-In vans. The tie rod clamps may be loose, which could result in loose tie rod ends that could break or detach.
Safety consequence
Detached or broken tie rod ends can result in steering loss, increasing the risk of a crash.
Manufacturer remedy
Daimler Trucks North America (DTNA) will mail owner letters on behalf of Shyft Group, and DTNA service facilities will replace the tie rod clamp bolts and nuts, free of charge. Owner notification letters were mailed on December 23, 2021. Owners may contact Shyft Group customer service at 1-800-582-3454. Shyft Group's number for this recall is 21-17.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Other Utilimaster Walk-In Van model years
Check your 2021 Utilimaster Walk-In Van VIN
Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Utilimaster Walk-In Van at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.
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