NHTSA vehicle safety data
2020 Utilimaster Walk-In Van Recalls, Ratings & Complaints
The 2020 Utilimaster Walk-In Van has 2 NHTSA recall campaigns and 0 owner complaints on file as of October 16, 2026. Recall repairs are usually free at an authorized Utilimaster dealer.
NHTSA recall and complaint data for the 2020 Utilimaster Walk-In Van. Recall data is refreshed daily from NHTSA.
STRUCTURE:BODY:BUMPERS
NHTSA #21V572000Reported July 27, 2021 · Shyft Group
Potentially affected: 4,885 vehicles
Defect description
Shyft Group is recalling certain 2020-2021 Utilimaster Walk-In Vans. The fasteners that attach the shock mount bracket to the underside of the vehicle frame may fail, possibly resulting in a broken shock mount bracket and bumper detachment.
Safety consequence
The bumper could fall off when it is utilized by a person as a step, increasing their risk of injury.
Manufacturer remedy
Shyft Group will replace the fasteners that attach the shock mount bracket to the underside of the vehicle frame, install a spacer, and inspect and replace, as necessary, the shock mount bracket. All repairs will be performed free of charge. Interim letters notifying owners of the safety risk were mailed on August 6, 2021. A second letter will be mailed once the remedy is available. Owners may contact Shyft Group customer service at 1-800-582-3454. Shyft Group's number for this recall is 21-19.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
NHTSA #20V629000Reported October 12, 2020 · Shyft Group
Potentially affected: 80 vehicles
Defect description
Shyft Group (Shyft Group) is recalling certain 2020 Utilimaster Walk-In vans. If depressed to the floor of the vehicle, the throttle pedal may get trapped in the open position by the tread plate installed on the floor at the driver's pedestal.
Safety consequence
The throttle pedal stuck in the open position could increase the risk of a crash.
Manufacturer remedy
Shyft Group will notify owners, and dealers will inspect for appropriate clearance between the throttle pedal and the tread plate. If there is not adequate clearance, dealers will adjust the tread plate for adequate clearance, free of charge. The recall began October 26, 2020. Owners can contact Shyft Group customer service at 1-800-582-3454. Shyft Group's number for this recall is 20-09.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Other Utilimaster Walk-In Van model years
Check your 2020 Utilimaster Walk-In Van VIN
Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Utilimaster Walk-In Van at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.
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