NHTSA vehicle safety data

2020 Toyota Sienna Recalls, Ratings & Complaints

The 2020 Toyota Sienna has 2 NHTSA recall campaigns and 38 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Toyota dealer.

NHTSA recall and complaint data for the 2020 Toyota Sienna, plus NCAP crash-test ratings. Recall data is refreshed daily from NHTSA.

2020 Toyota Sienna owner complaints

Owners have filed 38 complaints with NHTSA about the 2020 Toyota Sienna, describing incidents dated August 26, 2019 to August 30, 2026.

Most-cited components

  • Fuel/Propulsion System 8 complaints
  • Power Train 8 complaints
  • Electrical System 7 complaints
  • Engine 6 complaints
  • Unknown or Other 6 complaints
  • Structure 4 complaints

Of the 38 complaints on file, 1 reports a fire (owner-reported, not verified by NHTSA).

Newest complaints

  • ODI #11760949 · Filed

    Power sliding door on driver side cable snapped. After closing door and trying to use the door without power unable to open or close the door at all. Passengers forced to use alternate door for exit of vehicle.

  • ODI #11759472 · Filed

    Odometer Fraud. The contact purchased a 2020 Toyota Sienna. The contact discovered that there was a mileage discrepancy after the purchase. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 88,044. It was later discovered upon checking with the local DMV that the…

  • ODI #11745526 · Filed

    We had our van parked on a driveway with a front facing slope, we had hard rains went we where going away there was water coming out of the seat belt on the passenger side and the panel above the window was stained down to the window support where the air bag is. I've been reading reports as far…

Read all 38 complaints

Fuel Pump May Fail

NHTSA #20V682000 · Fuel System, Gasoline — Delivery — Fuel Pump · NHTSA notice

Reported November 4, 2020 · Toyota Motor Engineering & Manufacturing

Potentially affected: 1,525,742 vehicles

Repair completion: 92.17% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Toyota campaign 20TA02, 20LA01 · Owners notified January 21, 2021

Recall group: Denso fuel pumps

Defect description

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.

Safety consequence

If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.

Manufacturer remedy

Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Possible Loss of Steering

NHTSA #19V532000 · Steering · NHTSA notice

Reported July 16, 2019 · Braun Corporation

Potentially affected: 595 vehicles

Repair completion: 85.88% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Owners notified July 25, 2019 · Vehicles built February 20, 2019 – July 8, 2019 (per NHTSA)

Defect description

Braun Corporation (Braun) is recalling certain modified 2017-2020 Toyota Sienna vehicles. The steering shaft extensions may have been improperly manufactured, possibly causing the extensions to fracture.

Safety consequence

If the steering shaft extension completely fractures, it can cause a loss of steering, increasing the risk of a crash.

Manufacturer remedy

Braun has notified owners, and dealers will replace the steering shaft extensions, free of charge. The recall began July 25, 2019. Owners may contact Braun customer service at 1-800-488-0359.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Other Toyota Sienna model years

Check your 2020 Toyota Sienna VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Toyota Sienna at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

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