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NHTSA vehicle safety data

2011 Toyota Matrix Recalls, Ratings & Complaints

The 2011 Toyota Matrix has 2 NHTSA recall campaigns and 10 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Toyota dealer.

NHTSA recall and complaint data for the 2011 Toyota Matrix, plus NCAP crash-test ratings. Recall data is refreshed daily from NHTSA.

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2011 Toyota Matrix owner complaints

Owners have filed 10 complaints with NHTSA about the 2011 Toyota Matrix, describing incidents dated May 23, 2016 to December 20, 2017.

Most-cited components

  • Air Bags 10 complaints

Of the 10 complaints on file, 1 reports a crash; across all 10 complaints, owners report 1 injury (owner-reported, not verified by NHTSA).

Newest complaints

  • ODI #11066468 · Filed

    TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR…

  • ODI #11024249 · Filed

    TL* THE CONTACT OWNS A 2011 TOYOTA MATRIX. WHILE THE VEHICLE WAS STATIONARY, IT WAS INVOLVED IN A FRONT END COLLISION. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS ABLE TO BE DRIVEN FROM THE SCENE. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THERE WAS ONE INJURY THAT…

  • ODI #11024229 · Filed

    TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT…

Read all 10 complaints

NHTSA defect investigations

NHTSA's investigations file lists the 2011 Toyota Matrix in 1 investigation. A listed model year means only that an investigation names it; it says nothing about any particular vehicle. An open investigation is not a finding that a safety defect exists, and NHTSA can close one without a recall.

Open and recently closed NHTSA defect investigations

Air Bags/Seat Belt Pretensioners may not Deploy

NHTSA #20V024000 · Air Bags — Air Bag/Restraint Control Module · NHTSA notice

Reported January 17, 2020 · Toyota Motor Engineering & Manufacturing

Potentially affected: 2,891,976 vehicles

Repair completion: 70.02% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Toyota campaign 20TB03 / 20TA03 · Owners notified March 16, 2020 · Recall influenced by NHTSA's Office of Defects Investigation

Defect description

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2011-2019 Corolla, 2011-2013 Matrix, 2012-2018 Avalon, and 2013-2018 Avalon Hybrid vehicles. During certain crashes, the air bag electronic control unit (ECU) may malfunction, possibly disabling the deployment of the air bags and/or seat belt pretensioners.

Safety consequence

In the event of a crash, air bags and/or seat belt pretensioners that do not deploy as intended may increase the risk of injury.

Manufacturer remedy

Toyota will notify owners, and dealers will inspect the ECU and install a noise filter between the air bag control module and its wire harness, as necessary, free of charge. Owners were notified of the safety risk beginning March 2, 2020. A second letter notifying owners of the remedy repair will be mailed between March 16, 2020 and June 27, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's numbers for this recall are 20TB03, 20TA03 and 20TA05.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Passenger Frontal Air Bag Inflator May Rupture

NHTSA #16V340000 · Air Bags — Frontal — Passenger Side — Inflator Module · NHTSA notice

Reported May 23, 2016 · Toyota Motor Engineering & Manufacturing

Potentially affected: 1,754,517 vehicles

Repair completion: 87.67% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Toyota campaign TG1P/G1R L:G2G/G2H · Owners notified November 18, 2016 · Vehicles built December 12, 2007 – December 8, 2011 (per NHTSA) · Recall influenced by NHTSA's Office of Defects Investigation

Recall group: Takata airbag inflators

Defect description

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2008-2011 Scion xB and Lexus IS F, 2009-2011 Toyota Corolla and Corolla Matrix, 2006-2011 Toyota Yaris, Lexus IS250 and Lexus IS350, 2010-2011 Toyota 4Runner, Lexus IS250C, Lexus IS350C and Lexus GX460, 2011 Sienna, 2007-2011 Lexus ES350, and 2009-2010 Pontiac Vibe vehicles, originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Toyota is recalling certain model year 2008 Scion xB and Lexus IS F, 2007-2008 Toyota Yaris, 2006-2008 Lexus IS250 and Lexus IS350 and 2007-2008 Lexus ES350 vehicles, originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Vehicles of these model years and models that were not originally sold or ever registered in either Zones A or B are not subject to this safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Safety consequence

An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Manufacturer remedy

Toyota will notify the Toyota and Lexus owners. General Motors will contact the Pontiac owners. Depending on the model, dealers will replace the passenger frontal air bag inflator or the air bag assembly, free of charge. The recall began on December 6, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for interim notification for this campaign are G1P (Toyota Zone A), G1R (Toyota Zone B), G2G (Lexus Zone A), and G2H (Lexus Zone B). Toyota's numbers for final remedy for this campaign are G0P (Toyota Zone A), G0R (Toyota Zone B), GLG (Lexus Zone A), and GLH (Lexus Zone B).

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Other Toyota Matrix model years

Check your 2011 Toyota Matrix VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Toyota Matrix at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

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