2008 Toyota Matrix Recalls, Ratings & Complaints

Incident: December 30, 2010 · Filed: March 3, 2020

2008 TOYOTA MATRIX. CONSUMER WRITES IN REGARDS TO TOYOTA COMPUTER SAFETY RECALL. *LD THE CONSUMER STATED THE DEALER HAD NOT REPLACED THE ECM, BUT CLAIMED IT WAS REPLACED. *JS

Incident: September 26, 2018 · Filed: October 26, 2018

TL* THE CONTACT OWNS A 2008 TOYOTA MATRIX. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE SHUT OFF. THE CONTACT WOULD HAVE TO TURN THE VEHICLE OFF AND ON IN ORDER TO DRIVE PROPERLY. THE CONTACT STATED THAT THE SAME FAILURE OCCURRED NUMEROUS TIMES, ESPECIALLY AT RED LIGHTS. THE VEHICLE WAS TAKEN TO BENNETT TOYOTA (1951 LEHIGH ST, ALLENTOWN, PA 18103), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS ALSO CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.

Incident: February 5, 2016 · Filed: July 7, 2017

DANGEROUS, POOR TRACTION ON WET PAVEMENT SUMITOMO TOUR PLUS LS-H WHEN ON A STEEP ROAD IN SAN FRANCISCO, MY TIRES SKIDDED RATHER THAN GRAB THE ROAD ON A RAINY DAY IN THE WINTER OF 2016. THIS ALSO HAPPENED DURING THE WINTER OF 2017. IT IS DANGEROUS. I NEED TO CHANGE THE TIRES BEFORE SELLING MY CAR TO ANOTHER PERSON.

Incident: April 22, 2017 · Filed: April 27, 2017

TL* THE CONTACT OWNS A 2008 TOYOTA MATRIX. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH WHEN THE VEHICLE IN FRONT OF THE CONTACT MADE AN UNEXPECTED STOP CAUSING THE CONTACT TO REAR END THE VEHICLE IN FRONT. THERE WAS FRONT-END DAMAGE TO THE VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS NOT TOWED AND A POLICE REPORT WAS FILED. THE CONTACT RECEIVED INJURIES TO THEIR NOSE AND NEEDED MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO A COLLISION CENTER HOWEVER, WAS NOT REPAIRED. THE DEALER WAS INFORMED OF THE FAILURE AND INFORMED THE CONTACT THAT THEIR VEHICLE WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED A CASE REGARDING THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 235,000.

Incident: July 1, 2016 · Filed: July 28, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V127000 (AIR BAGS); HOWEVER, THE PARTS NEEDED TO PERFORM THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Incident: April 21, 2016 · Filed: May 5, 2016

TAKATA RECALL TOYOTA SEND ME A SAFETY RECALL NOTICE (INTERIM NOTICE) RE FRONT PASSENGER AIRBAG INITIATOR MODULE. THEY HAD THE AUDACITY TO SAY THAT "UNTIL THE REMEDY BECOMES AVAILABLE IN YOUR LOCATION, WE RECOMMEND THAT YOU DO NOT OPERATE THE VEHICLE WITH AN OCCUPANT IN THE FRONT PASSENGER SEAT"!!! THAT IS UNACCEPTABLE, ESPECIALLY SINCE WE LIVE IN AN AREA THAT RECEIVES LOTS OF HUMIDITY (TOYOTA SAYS THEY ARE PRIORITIZING PART REPLACEMENTS IN GEOGRAPHIC LOCATIONS THAT ARE SUBJECT TO CONSISTENTLY HIGH ABSOLUTE HUMIDITY, BUT THEY DO NOT LIST WHICH AREAS THEY THINK THIS APPLIES TO. WHERE WE LIVE CERTAINLY MEETS THE HIGH MOISTURE CRITERIA). OUR COMPLAINT IS THAT TOYOTA SHOULD REPLACE THE PARTS NOW!!), PLEASE INSIST THEY RECTIFY THEIR DEFECTIVE AIRBAGS NOW FOR OUR CAR IN THIS HIGH-HUMIDITY LOCALE. ON ANOTHER NOTE, THIS TOYOTA VEHICLE HAS BEEN NOTHING BUT TROUBLE: WATER PUMP REPLACED NOT LONG AFTER PURCHASE (WHEN CAR WAS BASICALLY STILL BRAND NEW), HUB CAPS THAT FALL OFF CONSTANTLY, AND MOST FRUSTRATING OF ALL, A VIBRATION/NOISE FROM THE FRONT END THAT THE DEALER REFUSED TO FIX. THE DEALER MISDIAGNOSED THE NOISE/VIBRATION BY REPLACING THE WRONG FRONT WHEEL BEARING. WHEN WE TOLD THEM THE NOISE PERSISTED, THE TOYOTA DEALER SAID THE WARRANTY WAS OVER & WOULD NOT FIX THEIR PREVIOUS ERROR!! NOW TOYOTA UNSCRUPULOUSLY SENDS AN INTERIM NOTICE OF A DEFECT THAT COULD KILL A PASSENGER IN OUR CAR. AS BEFORE, PLEASE MAKE TOYOTA FIX THE AIRBAG NOW SO WE CAN USE THE CAR SAFELY NOW!

Incident: March 3, 2016 · Filed: April 26, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V127000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Incident: March 5, 2012 · Filed: January 20, 2016

TL* THE CONTACT OWNS A 2008 TOYOTA MATRIX. THE CONTACT STATED THAT THERE WAS AN INTERNAL ELECTRICAL SHORT THAT PROGRESSED INTERMITTENTLY FOR THREE YEARS. IN ADDITION, THE INSTRUMENT CLUSTER FLICKERED, VARIOUS INTERNAL AND EXTERNAL LIGHTS RANDOMLY ILLUMINATED, AND THE POWER STEERING FAILED, WHICH CAUSED THE STEERING WHEEL TO BE EXTREMELY TIGHT. THE CONTACT ALSO INDICATED THAT THE VEHICLE STALLED MULTIPLE TIMES WITHOUT WARNING. THE FIRST DEALER DIAGNOSED THAT THE BATTERY WOULD NOT HOLD A CHARGE. THE DEALER REPLACED THE BATTERY AND THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE FIRST DEALER WHO THEN FLUSHED THE ENGINE ASSEMBLY, REPLACED THE DRIVE BELT, AND INSPECTED THE ECU FOR AN INTERNAL FAILURE. THE FIRST DEALER REPLACED THE ECU AND RESTRUCTURED THE MAIN CONTROL PLUG ON THE BODY CONTROL MODULE, BUT THE VEHICLE CONTINUED TO RANDOMLY STALL WITHOUT WARNING. THE VEHICLE WAS TOWED TO A SECOND DEALER WHERE IT WAS DIAGNOSED THAT THE JUNCTION CONTROL FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 55,318.

Incident: May 17, 2015 · Filed: January 7, 2016

TL* THE CONTACT OWNS A 2008 TOYOTA MATRIX. WHEN THE CONTACT TURNED THE KEY IN THE IGNITION, THE ENGINE STARTED BUT SOME OF THE ELECTRICAL COMPONENTS WOULD NOT FUNCTION. THE ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO THE DEALER, BUT NO FAILURES WERE FOUND. AS TIME WENT ON, THE VEHICLE WOULD STALL WHILE DRIVING AT HIGHWAY SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ECU NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO REQUESTED THAT THE DEALER PERFORM ANOTHER DIAGNOSTIC BEFORE ANY REPAIR DECISION COULD BE MADE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

Incident: November 18, 2015 · Filed: November 19, 2015

I HAVE A MANUAL TRANSMISSION CAR. WHEN I STARTED IT IN MY DRIVEWAY AND PUT IN REVERSE THE CAR IMMEDIATELY WHEN SPEEDING BACKWARD OUT OF CONTROL. I ENGAGED THE CLUTCH WHILE THE CAR CONTINUED TO SPEED IN REVERSE THEN MOVED TO 1 GEAR AND THE CAR STARTED SPEEDING FORWARD OUT OF CONTROL. I WAS ABLE TO PUT THE CAR IN NEUTRAL AND TURN IT OFF TO STOP THE ACCELERATION OF THE CAR.