NHTSA vehicle safety data

2023 Toyota Highlander Hybrid Recalls, Ratings & Complaints

The 2023 Toyota Highlander Hybrid has 6 NHTSA recall campaigns and 9 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Toyota dealer.

NHTSA recall and complaint data for the 2023 Toyota Highlander Hybrid, plus NCAP crash-test ratings. Recall data is refreshed daily from NHTSA.

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2023 Toyota Highlander Hybrid owner complaints

Owners have filed 9 complaints with NHTSA about the 2023 Toyota Highlander Hybrid, describing incidents dated November 11, 2022 to March 5, 2026.

Most-cited components

Structure 3 complaints
Air Bags 1 complaint
Electrical System 1 complaint
Seat Belts 1 complaint
Seats 1 complaint
Service Brakes 1 complaint

Newest complaints

ODI #11749311 · Filed July 9, 2026
The contact owns a 2023 Toyota Highlander Hybrid. The contact received notification of NHTSA Campaign Number: 26V128000 (Seats); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair…
ODI #11611594 · Filed August 29, 2024
The contact owns a 2023 Toyota Highlander Hybrid. The contact stated that while depressing the brake pedal, the vehicle surged forward and accelerated before coming to a stop. The failure occurred intermittently; however, the failure seemed most pronounced while decelerating from highway speeds…
ODI #11611346 · Filed August 28, 2024
The contact owns a 2023 Toyota Highlander Hybrid. The contact stated that while depressing the brake pedal, there was a hesitation, and the vehicle surged forward before coming to a stop. There were no warning lights illuminated. The contact became aware of TSB 0059/23, NHTSA ID Number: 10244133…

Read all 9 complaints

Second-Row Seat Backs May Fail to Lock

NHTSA #26V128000 · Seats — Mid/Rear Assembly — Recliner · NHTSA notice

Reported March 5, 2026 · Toyota Motor Engineering & Manufacturing

Potentially affected: 686,588 vehicles

Repair completion: 3.52% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Toyota campaign 26TB06 / 26TA06 · Owners notified September 4, 2026

Defect description

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021-2025 Highlander and Highlander Hybrid vehicles. The second-row seat backs may fail to lock into position during seat back adjustment.

Safety consequence

A seat back that fails to lock may not properly restrain an occupant during a crash, increasing the risk of injury.

Manufacturer remedy

Dealers will replace the return springs in the seat back recliner assemblies, free of charge. Owner letters were mailed September 9, 2026. This is a phased recall. Owners may contact Toyota’s customer service at 1-800-331-4331. Toyota's numbers for this recall are 26TB06 and 26TA06.

Rearview Camera Image May Not Display/FMVSS 111

NHTSA #25V744000 · Back Over Prevention — Display Function · NHTSA notice

Reported October 30, 2025 · Toyota Motor Engineering & Manufacturing

Potentially affected: 1,024,407 vehicles

Repair completion: 86.86% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Toyota campaign 25TB13/25LB06/WRE25 · Owners notified December 5, 2025 · Vehicles built October 11, 2022 – October 7, 2025 (per NHTSA)

Defect description

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Safety consequence

A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.

Manufacturer remedy

Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.

Driver's Air Bag May Not Deploy/FMVSS 208

NHTSA #25V040000 · Steering — Column · NHTSA notice

Reported January 29, 2025 · Toyota Motor Engineering & Manufacturing

Potentially affected: 1,716 vehicles

Repair completion: 82.5% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Toyota campaign 25TA02/25LA02 · Owners notified March 17, 2025

Defect description

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles that may have been incorrectly repaired under previous NHTSA recall number 23V-480. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Safety consequence

A deactivated driver's air bag will not deploy as intended, increasing the risk of injury during a crash.

Manufacturer remedy

Dealers will inspect and replace the spiral cable assembly as necessary, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA02. Lexus' number for this recall is 25LA02.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Incorrect Weight Capacity Label/FMVSS 110

NHTSA #24V548000 · Equipment — Other — Labels · NHTSA notice

Reported July 23, 2024 · Gulf States Toyota, Inc.

Potentially affected: 33,848 vehicles

Repair completion: 99.01% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign 24R2 · Owners notified September 16, 2024

Defect description

Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia Hybrid, Tundra, Tundra Hybrid, Venza Hybrid, 2023-2025 Crown, and 2025 Camry Hybrid vehicles equipped with GST accessories. The load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

Safety consequence

A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.

Manufacturer remedy

GST will mail new labels to owners, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R2.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Front Bumper Assembly May Detach

NHTSA #23V720000 · Structure — Body — Bumpers · NHTSA notice

Reported October 26, 2023 · Toyota Motor Engineering & Manufacturing

Potentially affected: 750,795 vehicles

Repair completion: 84.79% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Toyota campaign 23TB12 / 23TA12 · Owners notified April 22, 2024

Defect description

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2023 Highlander & Highlander Hybrid vehicles. During normal vehicle operation, minor impact to the front lower bumper cover may result in the cover coming loose or detaching.

Safety consequence

A detached front bumper cover can become a road hazard, increasing the risk of a crash.

Manufacturer remedy

Dealers will repair or replace the upper and lower front bumper covers as necessary, free of charge. Owner letters were mailed April 22, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB12/23TA12.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Driver's Air Bag May Not Deploy/FMVSS 208

NHTSA #23V480000 · Steering — Column · NHTSA notice

Reported July 12, 2023 · Toyota Motor Engineering & Manufacturing

Potentially affected: 152,927 vehicles

Repair completion: 93.41% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Toyota campaign 23TA08/ 23LA02 · Owners notified September 8, 2023

Defect description

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Safety consequence

A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash.

Manufacturer remedy

Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Crash test photos and videos are published by NHTSA's New Car Assessment Program (NCAP). try.vin is not affiliated with or endorsed by NHTSA.

2023 Toyota HIGHLANDER HYBRID SUV FWD

out of 5

Overall Safety Rating

Frontal Crash

Driver: 4, Passenger: 4

Side Crash

Driver: 5, Passenger: 5

Side Pole

Rollover

17% rollover risk

Crash Test Photos

NHTSA frontal crash test photo for the 2023 Toyota HIGHLANDER HYBRID SUV FWD rating — Frontal crash test. Photo: NHTSA · NHTSA video (WMV file)

Safety Technology

Electronic Stability Control Forward Collision Warning Lane Departure Warning

2023 Toyota HIGHLANDER HYBRID SUV AWD

out of 5

Overall Safety Rating

Frontal Crash

Driver: 4, Passenger: 4

Side Crash

Driver: 5, Passenger: 5

Side Pole

Rollover

16% rollover risk

Crash Test Photos

Same NHTSA frontal crash test photo as the 2023 Toyota HIGHLANDER HYBRID SUV FWD above.

Safety Technology

Electronic Stability Control Forward Collision Warning Lane Departure Warning

9 owner complaints have been filed with NHTSA for the 2023 Toyota Highlander Hybrid.

Seats

ODI #11749311

Incident: March 5, 2026 · Filed: July 9, 2026

The contact owns a 2023 Toyota Highlander Hybrid. The contact received notification of NHTSA Campaign Number: 26V128000 (Seats); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

Vehicle Speed Control

ODI #11611594

Incident: February 29, 2024 · Filed: August 29, 2024

The contact owns a 2023 Toyota Highlander Hybrid. The contact stated that while depressing the brake pedal, the vehicle surged forward and accelerated before coming to a stop. The failure occurred intermittently; however, the failure seemed most pronounced while decelerating from highway speeds. There were no warning lights illuminated. The dealer was informed of the failure; however, the vehicle was not taken to the dealer. The vehicle was not diagnosed. The vehicle had not been repaired. The manufacturer had not been made aware of the failure. The failure mileage was 20,000.

Electrical System; Air Bags; Service Brakes

ODI #11611346

Incident: January 28, 2023 · Filed: August 28, 2024

The contact owns a 2023 Toyota Highlander Hybrid. The contact stated that while depressing the brake pedal, there was a hesitation, and the vehicle surged forward before coming to a stop. There were no warning lights illuminated. The contact became aware of TSB 0059/23, NHTSA ID Number: 10244133 (Electrical System, Air Bags, Service Brakes) for the 2021 - 2022 Toyota Highlander. The vehicle was taken to the dealer where it was diagnosed with brake failure. The contact was informed that the brake actuator needed to be replaced; however, the dealer confirmed that the year, make, and model were not included in the TSB. The dealer attempted to update the brake actuator module according to the TSB; however, the update failed due to the year the vehicle was manufactured. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 6,000.

Structure

ODI #11602438

Incident: July 15, 2024 · Filed: July 15, 2024

The contact owns a 2023 Toyota Highlander Hybrid. The contact stated that while driving at an undisclosed speed, the vehicle struck a bird and the lower front bumper assembly detached. The vehicle was taken to the dealer, who diagnosed a failure with the lower bumper assembly. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V720000 (Structure). The VIN was included, and the parts were available. The manufacturer was not notified of the failure. The failure mileage was unknown.

Structure

ODI #11588773

Incident: October 26, 2023 · Filed: May 14, 2024

The contact owns a 2023 Toyota Highlander Hybrid. The contact received notification of NHTSA Campaign Number: 23V720000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Structure

ODI #11585221

Incident: April 25, 2024 · Filed: April 25, 2024

The contact owns a 2023 Toyota Highlander Hybrid. The contact received notification of NHTSA Campaign Number: 23V720000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. VIN tool confirms parts not available.

Seat Belts

ODI #11563625

Incident: February 28, 2023 · Filed: January 4, 2024

The contact owns a 2023 Toyota Highlander Hybrid. The contact stated that while driving at an undisclosed speed with the seat belt securely buckled, the seat belt strap failed to retract to secure the driver safely. The contact stated that the seat belt strap fell in between the seat and underneath driver. No warning lights were illuminated. The vehicle was not diagnosed or repaired. The dealer and manufacturer were not contacted. The failure mileage was unknown.

Steering

ODI #11550266

Incident: July 12, 2023 · Filed: October 16, 2023

The contact owns a 2023 Toyota Highlander Hybrid. The contact received notification of NHTSA Campaign Number: 23V480000 (Steering) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Unknown or Other

ODI #11529125

Incident: November 11, 2022 · Filed: June 27, 2023

2023 TOYOTA HIGHLANDER HYBRID- Emailed forwarded from U.S. Senator Blackburn's Office. Consumer states: "I am writing to let you know that as a dedicated Toyota customer for over 35 years and purchased over 8 vehicles, I am very disappointed with the lack of any customer service associated with the purchase of a 2023 Highlander Hybrid in November 2022. It is now June 2023 and I still have only one key FOB for my vehicle. I hear that there is a computer chip shortage yet every 2023 Highlander Hybrid that has been delivered in USA since January 2023 has received both FOBs. They get keys immediately yet we have waited over 6 moths and still waiting. The Customer Advocates at Toyota keep saying a different date for availability. Originally it was Feb/March and then May/June. The latest is now end of summer. Why? I am very disappointed with Toyota and their handling of this issue. Why can’t we get our extra FOB. I am so disappointed with the lack of customer care for a loyal customer. Please help me. "

Other Toyota Highlander Hybrid model years

Check your 2023 Toyota Highlander Hybrid VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Toyota Highlander Hybrid at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

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