NHTSA campaign 23V720000 · Toyota campaign 23TB12 / 23TA12
Toyota Recall 23V-720: Front Bumper Assembly May Detach
NHTSA recall 23V720000 (Toyota campaign 23TB12 / 23TA12) was reported by Toyota Motor Engineering & Manufacturing on October 26, 2023, with 750,795 vehicles potentially affected (per NHTSA). NHTSA's record lists the Toyota Highlander and Toyota Highlander Hybrid for model years 2020–2023. Owners were notified on April 22, 2024, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 23V720000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Toyota VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 23V720000 (also written 23V-720 or 23V720)
- Filed by
- Toyota Motor Engineering & Manufacturing
- Toyota campaign number
- 23TB12 / 23TA12
- Report received
- Potentially affected
- 750,795 vehicles (per NHTSA)
- Component
- Structure — Body — Bumpers
- Owners notified
Repair completion: 84.79% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 23V720000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
NHTSA's recall notice
As NHTSA's recall record states it for campaign 23V720000.
Defect description
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2023 Highlander & Highlander Hybrid vehicles. During normal vehicle operation, minor impact to the front lower bumper cover may result in the cover coming loose or detaching.
Safety consequence
A detached front bumper cover can become a road hazard, increasing the risk of a crash.
Manufacturer remedy
Dealers will repair or replace the upper and lower front bumper covers as necessary, free of charge. Owner letters were mailed April 22, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB12/23TA12.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Sources
Official NHTSA notice for recall 23V720000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.