NHTSA vehicle safety data

2016 Toyota Highlander Hybrid Recalls, Ratings & Complaints

We couldn't confirm the NHTSA recall list for the 2016 Toyota Highlander Hybrid right now, so this page doesn't state a recall count — check the VIN at nhtsa.gov/recalls for current campaigns. 6 owner complaints are on file.

NHTSA recall and complaint data for the 2016 Toyota Highlander Hybrid, plus NCAP crash-test ratings.

2016 Toyota Highlander Hybrid owner complaints

Owners have filed 6 complaints with NHTSA about the 2016 Toyota Highlander Hybrid, describing incidents dated December 4, 2016 to May 16, 2020.

Most-cited components

Service Brakes 3 complaints
Fuel/Propulsion System 1 complaint
Steering 1 complaint
Structure 1 complaint
Unknown or Other 1 complaint
Vehicle Speed Control 1 complaint

Together, the 6 complaints on file report 1 injury (owner-reported, not verified by NHTSA).

Newest complaints

ODI #11326887 · Filed June 1, 2020
WE WERE DRIVING ON THE HIGHWAY ON 5/16/20. WE WERE DRIVING AROUND 65 MPH STRAIGHT. WE WERE DRIVING ON BLACK ASPHALT AND THEN WHEN WE DROVE OVER A BRIDGE WITH WHITE/GRAYISH CONCRETE, THE CAR'S EMERGENCY BRAKING SYSTEM ACTIVATED AND APPLIED SUDDEN BRAKING EVEN THOUGH WE WERE NORMALLY DRIVING. THE CAR…
ODI #11217416 · Filed June 2, 2019
BRAKE BOOSTER IS BAD. BRAKE IS SPONGY. REPEATED ATTEMPTS TO TAKE TO DEALER LEAD TO NO ACTION AFTER COMPLAINING LOUDLY AND THE DEALER SAID MY WIFE JUST HAS HIGH BLOOD PRESSURE. BUT THAT IS NOT THE CASE, MY HIGHLANDER HAS LOW BRAKE PRESSURE NOT "HIGH BLOOD PRESSURE. TOYOTA DOES NOT SHARE INFORMATION…
ODI #11133443 · Filed October 5, 2018
I WAS STOPPED AND IN PARK WITH THE VEHICLE RUNNING WHEN THE "CHECK VSC SYSTEM," "CHECK ABS, BRAKE MALFUNCTION" WARNING LIGHTS CAME ON. THEY HAVE SINCE GONE AWAY AND RETURNED INTERMITTENTLY. FORTUNATELY, THERE WAS NO FAILURE WHILE IN MOTION, BUT DEALER ESTIMATED $4600 FOR REPAIR. IF THIS IS THE SAME…

Read all 6 complaints

NHTSA defect investigations

NHTSA's investigations file lists the 2016 Toyota Highlander Hybrid in 1 investigation. A listed model year means only that an investigation names it; it says nothing about any particular vehicle. An open investigation is not a finding that a safety defect exists, and NHTSA can close one without a recall.

Defect Petition DP22-005: Pedestrian alert sounds
Closed August 7, 2023
- Recall 22V-063

Open and recently closed NHTSA defect investigations

We couldn't confirm the NHTSA recall list for the 2016 Toyota Highlander Hybrid right now — this is not a confirmed "no recalls". Check the VIN at NHTSA.gov/recalls for the official status.

2016 Toyota Highlander HV SUV AWD

out of 5

Overall Safety Rating

Frontal Crash

Driver: 4, Passenger: 5

Side Crash

Driver: 5, Passenger: 5

Side Pole

Rollover

17% rollover risk

Safety Technology

Electronic Stability Control Forward Collision Warning (Optional) Lane Departure Warning (Optional)

1 investigation

6 owner complaints have been filed with NHTSA for the 2016 Toyota Highlander Hybrid.

Vehicle Speed Control; Service Brakes

ODI #11326887

Incident: May 16, 2020 · Filed: June 1, 2020

WE WERE DRIVING ON THE HIGHWAY ON 5/16/20. WE WERE DRIVING AROUND 65 MPH STRAIGHT. WE WERE DRIVING ON BLACK ASPHALT AND THEN WHEN WE DROVE OVER A BRIDGE WITH WHITE/GRAYISH CONCRETE, THE CAR'S EMERGENCY BRAKING SYSTEM ACTIVATED AND APPLIED SUDDEN BRAKING EVEN THOUGH WE WERE NORMALLY DRIVING. THE CAR JOLTED AND SLOWED DOWN AND ALL PASSENGERS WERE STOPPED BY AUTO-LOCKING SEATBELTS. *TR

Service Brakes

ODI #11217416

Incident: June 2, 2019 · Filed: June 2, 2019

BRAKE BOOSTER IS BAD. BRAKE IS SPONGY. REPEATED ATTEMPTS TO TAKE TO DEALER LEAD TO NO ACTION AFTER COMPLAINING LOUDLY AND THE DEALER SAID MY WIFE JUST HAS HIGH BLOOD PRESSURE. BUT THAT IS NOT THE CASE, MY HIGHLANDER HAS LOW BRAKE PRESSURE NOT "HIGH BLOOD PRESSURE. TOYOTA DOES NOT SHARE INFORMATION ABOUT THIS DEFECT BY PRETENDING DEFECT DOESN'T EXIST AND NOT NOTIFYING DEALERS. CHECK PRIUS BOOSTER RECALL. SIMILAR TECHNOLOGY THAT DOESN'T SEEM TO CHANGE.

Service Brakes

ODI #11133443

Incident: September 1, 2018 · Filed: October 5, 2018

I WAS STOPPED AND IN PARK WITH THE VEHICLE RUNNING WHEN THE "CHECK VSC SYSTEM," "CHECK ABS, BRAKE MALFUNCTION" WARNING LIGHTS CAME ON. THEY HAVE SINCE GONE AWAY AND RETURNED INTERMITTENTLY. FORTUNATELY, THERE WAS NO FAILURE WHILE IN MOTION, BUT DEALER ESTIMATED $4600 FOR REPAIR. IF THIS IS THE SAME PROBLEM FOR WHICH WARRANTY COVERAGE WAS EXTENDED FOR 2006-07 MODELS, THIS APPEARS TO BE AN ONGOING ISSUE.

Unknown or Other; Fuel/Propulsion System

ODI #11124768

Incident: September 5, 2018 · Filed: September 6, 2018

STOPPED IN INTERSECTION WAITING TO MAKE A LEFT TURN. WHEN ATTEMPTING TO ACCELERATE ENGINE DID NOT START HYBRID WARNING STATED HYBRID SYSTEM FAILURE STOP IMMEDIATELY. GLIDED TO A PARKING SPACE. ATTEMPTED TO RESTART ENGINE CONTINUE TO GET SAME WARNING. AFTER THREE ATTEMPTS CALLED AAA AND TOYOTA DEALERSHIP. I WAS URGED TO TOW THE VEHICLE. AFTER APPROXIMATELY 20 MINUTES, ATTEMPTED TO START AGAIN THE VEHICLE TURNED ON AS IF NOTHING HAPPENED. ALL WARNING LIGHTS AT THAT TIME WERE EXTINGUISHED. DEALERSHIP FOUND A GENERAL WARNING ON VEHICLE COMPUTER. DEALERSHIP COULD FIND NOTHING WRONG WITH THE VEHICLE.

Structure

ODI #11115033

1 injury

Incident: December 4, 2016 · Filed: July 31, 2018

THE DOOR ON THE DRIVERS SIDE TOP CORNER STRUCK ME IN THE TEMPLE AND CAUSED BLEEDING AND A HEADACHE. THE DOOR HAS A SHARP ANGLE. IT WAS STATIONARY I CLOSED THE DOOR AND WAS EXITING THE VEHICLE TO GO IN A CROWDED RESTAURANT. IN A PRIVATE PARKING LOT.

Steering; Wheels

ODI #11092839

Incident: May 8, 2018 · Filed: May 10, 2018

TL* THE CONTACT OWNS A 2016 TOYOTA HIGHLANDER HYBRID. WHILE DRIVING 40 MPH USING THE FACTORY COMPACT SPARE TIRE, THE CONTACT LOST CONTROL OF THE STEERING WHEN DRIVING OVER GROOVED ROADS. THE CONTACT FILED A COMPLAINT WITH THE MANUFACTURER, BUT THERE WAS NO RESOLUTION. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 28,000. *TT

Other Toyota Highlander Hybrid model years

Check your 2016 Toyota Highlander Hybrid VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Toyota Highlander Hybrid at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

Check a Toyota VIN