NHTSA vehicle safety data

2014 Thor Motor Coach Palazzo Recalls & Complaints

The 2014 Thor Motor Coach Palazzo has 4 NHTSA recall campaigns and 1 owner complaint on file as of November 3, 2026. Recall repairs are usually free at an authorized Thor Motor Coach dealer.

NHTSA recall and complaint data for the 2014 Thor Motor Coach Palazzo. Recall data is refreshed daily from NHTSA.

2014 Thor Motor Coach Palazzo owner complaints

Owners have filed 1 complaint with NHTSA about the 2014 Thor Motor Coach Palazzo, describing incidents dated November 2, 2024.

Most-cited components

  • Visibility/Wiper 1 complaint

Newest complaints

  • ODI #11635371 · Filed

    The passenger side front window is a 2 pane window and the seal between the 2 panes has failed and the window is fogging up which makes it difficult to see the side mirror on the passenger side of the motorhome. This makes driving difficult with the fogged window.

Read the full complaint

NHTSA defect investigations

NHTSA's investigations file lists the 2014 Thor Motor Coach Palazzo in 1 investigation. A listed model year means only that an investigation names it; it says nothing about any particular vehicle. An open investigation is not a finding that a safety defect exists, and NHTSA can close one without a recall.

Open and recently closed NHTSA defect investigations

Fire Extinguisher May Be Clogged or Inoperable

NHTSA #17V758000 · Equipment · NHTSA notice

Reported November 22, 2017 · Thor Motor Coach

Potentially affected: 110,400 vehicles

Repair completion: 11.81% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Owners notified January 15, 2018

Defect description

Thor Motor Coach (Thor) is recalling various 2003-2018 recreational vehicles, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Safety consequence

In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Manufacturer remedy

Thor will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Thor customer service at 1-877-500-1020, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Incorrectly Installed Windshield Wiper System

NHTSA #17V555000 · Visibility — Windshield Wiper/Washer · NHTSA notice

Reported September 7, 2017 · Thor Motor Coach

Potentially affected: 1,105 vehicles

Repair completion: 44.34% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Thor Motor Coach campaign RC000146 · Owners notified September 27, 2017 · Vehicles built December 12, 2012 – March 9, 2016 (per NHTSA)

Defect description

Thor Motor Coach (TMC) is recalling certain 2014-2016 Ace, Challenger, Daybreak, Hurricane, Miramar, Outlaw, Windsport, Palazzo, Tuscany, and Tuscany XTE motorhomes. The windshield wipers may fail due to the system being incorrectly installed or secured.

Safety consequence

If the windshield wipers cannot be used, driver visibility would be reduced, increasing the risk of a crash.

Manufacturer remedy

TMC will notify owners, and dealers will inspect the wiper system to verify it is installed correctly, repairing or replacing the system as necessary, free of charge. The recall began on September 27, 2017. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000146. Note: Although some of the vehicles included in this recall have previously been remedied under recalls 17V-096 or 17V-162, the vehicles may need additional repairs under this campaign.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Windshield Wipers may Loosen and Fail

NHTSA #17V096000 · Visibility — Windshield Wiper/Washer · NHTSA notice

Reported February 14, 2017 · Thor Motor Coach

Potentially affected: 2,483 vehicles

Repair completion: 31.85% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Thor Motor Coach campaign RC000128 · Owners notified April 12, 2017 · Vehicles built February 8, 2013 – March 9, 2016 (per NHTSA)

Defect description

Thor Motor Coach (TMC) is recalling certain 2014-2015 Tuscany, Tuscany XTE and Palazzo motorhomes. The windshield wiper systems on these vehicles may have been improperly installed or secured, causing the wipers to fail during operation.

Safety consequence

If the windshield wipers fail, the driver would have decreased visibility, increasing the risk of a crash.

Manufacturer remedy

TMC will notify owners, and dealers will inspect the wiper system, tightening the wiper nuts to the proper specifications, as necessary, free of charge. The recall began on April 12, 2017. Owners may contact TMC customer service at 1-877-500-1020. TMC's number for this recall is RC000128.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Microwave May Start On Its Own And Cause A Fire

NHTSA #14V127000 · Equipment — Recreational Vehicle/Trailer · NHTSA notice

Reported March 18, 2014 · Thor Motor Coach

Potentially affected: 241 vehicles

Repair completion: 67.63% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Thor Motor Coach campaign RC000088 · Owners notified May 12, 2014 · Vehicles built March 8, 2013 – August 8, 2013 (per NHTSA)

Defect description

Thor Motor Coach (Thor) is recalling certain model year 2013-2014 Challenger and Tuscany recreational vehicles, and 2014 Tuscany XTE and Palazzo recreational vehicles manufactured March 8, 2013, through August 8, 2013, and equipped with certain Frigidaire KG-series microwave models CFMV152CLB and CFMV154CLS manufactured January 27, 2013, through April 10, 2013 in the serial number range KG30607951 through KG31600670. In the affected vehicles, the microwave may start on its own and begin heating when unattended.

Safety consequence

If the microwave starts on its own and there are contents inside, a fire could result.

Manufacturer remedy

Thor will notify owners, and dealers will repair the membrane/keypad component, free of charge. The recall began on May 12, 2014. Owners may contact Thor Motor Coach at 1-877-500-1020. Thor's number for this recall is RC000088. Note: Until the microwave has been repaired, owners should not store anything in the microwave while it is unattended.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Other Thor Motor Coach Palazzo model years

Check your 2014 Thor Motor Coach Palazzo VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Thor Motor Coach Palazzo at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

Check a Thor Motor Coach VIN