NHTSA vehicle safety data
2020 Thor Motor Coach Palazzo
The 2020 Thor Motor Coach Palazzo has 3 NHTSA recalls and 3 owner complaints on record — every open recall is repaired free at an authorized Thor Motor Coach dealer.
Complete safety data for the 2020 Thor Motor Coach Palazzo. Data pulled live from api.nhtsa.gov.
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
NHTSA #23V113000Reported February 23, 2023 · Thor Motor Coach
Defect description
Thor Motor Coach (TMC) is recalling certain 2015-2023 Palazzo recreational vehicles. The front lower cap brackets that support the front fiberglass panel may become loose and detach from the vehicle while in motion.
Safety consequence
A detached bracket can become a road hazard, increasing the risk of a crash.
Free manufacturer remedy
Dealers will inspect and replace the front lower brackets, as necessary, free of charge. Owner notification letters were mailed March 15, 2023. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000291.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
TIRES:VALVE
NHTSA #20V559000Reported September 15, 2020 · Thor Motor Coach
Defect description
Thor Motor Coach (TMC) is recalling certain 2018-2021 Aria, Palazzo, Tuscany, and Venetian motorhomes built on a Daimler Trucks (DTNA) chassis. The tire valve stem extension for the inner wheel may contact the outer wheel rim opening and become damaged.
Safety consequence
Extensive damage to the valve stem extension may result in a loss of tire pressure of the inner wheel, increasing the risk of a crash.
Free manufacturer remedy
TMC will notify owners, and DTNA dealers will inspect the inner wheel valve stem stabilizers, and adjust as needed and/or replace the inner valve stem, free of charge. The recall began November 2, 2020. Owners may contact TMC customer service at 1-800-524-5210 extension 104 or DTNA customer service at 1-800-547-0712. TMC's number for this recall is RC000204. DTNA's number for this recall is FL-861.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
NHTSA #19V504000Reported June 30, 2019 · Thor Motor Coach
Defect description
Thor Motor Coach (TMC) is recalling certain 2019-2020 Challenger, Miramar, Magnitude, Outlaw, Omni, and Palazzo motorhomes. The vehicle control system software may cause the slide-out room to move unexpectedly.
Safety consequence
Unexpected movement of the slide-out room can increase the risk of a injury.
Free manufacturer remedy
TMC will notify owners, and dealers will update the affected software, free of charge. The recall is expected to begin August 28, 2019. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000170.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.