NHTSA vehicle safety data

2010 Sutphen SPH 100 Recalls & Complaints

The 2010 Sutphen SPH 100 has 4 NHTSA recall campaigns and 1 owner complaint on file as of November 3, 2026. Recall repairs are usually free at an authorized Sutphen dealer.

NHTSA recall and complaint data for the 2010 Sutphen SPH 100. Recall data is refreshed daily from NHTSA.

Pre-purchase inspection checklist → Reliability & 5-year cost forecast →

2010 Sutphen SPH 100 owner complaints

Owners have filed 1 complaint with NHTSA about the 2010 Sutphen SPH 100, describing incidents dated April 21, 2018.

Most-cited components

Electronic Stability Control (ESC) 1 complaint

Newest complaints

ODI #11091166 · Filed May 1, 2018
REPORT RECEIPT DATE: OCT 03, 2011 NHTSA CAMPAIGN NUMBER: 11E039000 COMPONENT(S): ELECTRONIC STABILITY CONTROL OUR FIRE TRUCKS WERE NOT INCLUDED IN THIS RECALL AT THE TIME OF PUBLISH, BUT WE ARE NOW EXPERIENCING THE RECALL PROBLEMS WITH ONE OF OUR FIRE TRUCKS. THE LAST INCIDENT ALMOST DROVE THE CREW…

Read the full complaint

NHTSA defect investigations

NHTSA's investigations file lists the 2010 Sutphen SPH 100 in 2 investigations. A listed model year means only that an investigation names it; it says nothing about any particular vehicle. An open investigation is not a finding that a safety defect exists, and NHTSA can close one without a recall.

Recall Query RQ14-003: Aerial Fire Apparatus Cable Failure
Closed December 23, 2014
- Recall 14V-718
Preliminary Evaluation PE10-002: Driveshaft Failure
Closed March 25, 2010
- Recall 10V-071

Open and recently closed NHTSA defect investigations

Main Extend Cables Failed/FMVSS 403

NHTSA #14V718000 · Equipment — Mechanical · NHTSA notice

Reported November 10, 2014 · Sutphen Corporation

Potentially affected: 181 vehicles

Sutphen campaign NACIS# 336120 · Owners notified October 22, 2014 · Vehicles built November 5, 2014 – November 5, 2014 (per NHTSA) · Recall influenced by NHTSA's Office of Defects Investigation

Defect description

Sutphen Corporation (Sutphen) is recalling certain model year 2000-2014 SPH 100, SP 110, SPI 112, SAI 110 aerial devices manufactured November 5, 2014. The main extension cable on the aerial ladders may fail.

Safety consequence

A cable failure may cause the ladder to collapse in use, increasing the risk of injury to a user.

Manufacturer remedy

Sutphen will notify owners, and dealers will inspect and repair or replace the ladders, as necessary, free of charge. The recall began in October 2014. Owners may contact Sutphen customer service at 1-866-287-5549. Sutphen's number for this recall is NACIS# 336120.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Aerial Fire Ladder May Retract

NHTSA #13V565000 · Equipment · NHTSA notice

Reported November 13, 2013 · Sutphen Corporation

Potentially affected: 156 vehicles

Owners notified May 17, 2013 · Vehicles built December 1, 2002 – November 30, 2012 (per NHTSA) · Recall influenced by NHTSA's Office of Defects Investigation

Defect description

Sutphen Corporation (Sutphen) is recalling certain model year 2003-2012 SPH 100, model year 2000-2004 SP 110, model year 2003-2011 SPI 112 and model year 2003-2011 SAI 110 fire apparatus. In the affected vehicles, the bearings used for the extension of the ladder may seize causing the extension cables passing over them to chafe and fail.

Safety consequence

Failure of the extend/retract system can cause the aerial to unexpectedly retract. This movement could result in injuries to personnel on or around the vehicle.

Manufacturer remedy

Sutphen has notified owners, and inspected all of the affected vehicles, repairing them as necessary, free of charge. The recall was completed on May 17, 2013. Owners may contact Sutphen at 1-614-889-1005.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

ELECTRONIC STABILITY CONTROL SYSTEM MODULE

NHTSA #11V586000 · Electronic Stability Control (ESC) · NHTSA notice

Reported December 14, 2011 · SUTPHEN CORPORATION

Potentially affected: 98 vehicles

Owners notified December 16, 2011

Defect description

SUTPHEN IS RECALLING CERTAIN MODEL YEAR 2009 THROUGH 2012 VEHICLES AND EQUIPPED WITH MERITOR WABCO ELECTRONIC STABILITY CONTROL (ESC) MODULES. SEE THE LIST ABOVE FOR THE AFFECTED MODELS. UNDER CERTAIN ROAD AND DRIVING CONDITIONS, VEHICLE BODY ROLL AND ROAD INCLINATION CHARACTERISTICS MAY ADVERSELY AFFECT THE SLIP ANGLE CALCULATION OF THE ELECTRONIC STABILITY CONTROL (ESC) SYSTEM. THIS MIGHT CAUSE THE ESC TO PERCEIVE AN OVER STEERING SITUATION AND THEREFORE APPLY THE OUTER WHEEL BRAKE ON THE FRONT AXLE UNTIL THE VEHICLE IS PERCEIVED TO BE STABLE.

Safety consequence

IF THE DRIVER IS SLOW TO REACT DURING THIS ESC INTERVENTION, THE VEHICLE MAY DEVIATE FROM THE INTENDED LINE OF TRAVEL, INCREASING THE RISK OF A CRASH.

Manufacturer remedy

SUTPHEN IS WORKING WITH MERITOR WABCO TO REPLACE THE CONTROL MODULE FREE OF CHARGE. PLEASE SEE MERITOR WABCO DEFECT REPORT 11E-039. THE SAFETY RECALL BEGAN ON DECEMBER 16, 2011. OWNERS MAY CONTACT MERITOR ON TRACK CUSTOMER SERVICE AT 1-866-668-7221.

Notes

OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .

DRIVELINE U-JOINT FAILURE

NHTSA #10V071000 · Power Train — Driveline — Universal Joint · NHTSA notice

Reported March 2, 2010 · SUTPHEN CORPORATION

Potentially affected: 35 vehicles

Owners notified March 8, 2010 · Vehicles built January 1, 2007 – January 31, 2010 (per NHTSA) · Recall influenced by NHTSA's Office of Defects Investigation

Defect description

SUTPHEN HAS NOTIFIED NHTSA ABOUT A DEFECT IN CERTAIN MODEL YEAR 2004 THROUGH 2010 SPH MODEL FIRE TRUCKS MANUFACTURED BETWEEN JANUARY 2004 AND JANUARY 2010, EQUIPPED WITH SERIES 60 DETROIT DIESEL OR C-13 CATERPILLAR ENGINES. PRE 2007, THE DETROIT DIESEL ENGINES WERE MOUNTED LOW IN THE FRAME WHICH CAUSES VIBRATION IN THE DRIVELINE. POST 2007, A NEW SUSPENSION AND FRAME DESIGN CAUSED THE DRIVELINE ANGLES OF THE DETROIT DIESEL AND CATERPILLAR ENGINES TO BE SLIGHTLY OUT OF ALIGNMENT.

Safety consequence

VIBRATION IN THE DRIVELINE CAN CAUSE PREMATURE FAILURE OF THE U-JOINTS, INCREASING THE RISK OF A CRASH.

Manufacturer remedy

SUTPHEN WILL NOTIFY OWNERS AND REPAIR THE FIRE TRUCKS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 8, 2010. OWNERS MAY CONTACT SUTPHEN AT 1-866-287-5549.

Notes

try.vin has no NCAP crash-test rating on file for the 2010 Sutphen SPH 100. NHTSA rates some vehicles by body style — pickups by cab, vans by roof height — so check nhtsa.gov/ratings.

1 owner complaint has been filed with NHTSA for the 2010 Sutphen SPH 100.

Electronic Stability Control (ESC)

ODI #11091166

Incident: April 21, 2018 · Filed: May 1, 2018

REPORT RECEIPT DATE: OCT 03, 2011 NHTSA CAMPAIGN NUMBER: 11E039000 COMPONENT(S): ELECTRONIC STABILITY CONTROL OUR FIRE TRUCKS WERE NOT INCLUDED IN THIS RECALL AT THE TIME OF PUBLISH, BUT WE ARE NOW EXPERIENCING THE RECALL PROBLEMS WITH ONE OF OUR FIRE TRUCKS. THE LAST INCIDENT ALMOST DROVE THE CREW INTO A GUARDRAIL. I STRONGLY BELIEVE THAT THERE OTHER FAULTY WABCO ESC SYSTEMS OUT ON THE MARKET THAT NEED TO BE REPLACED AND OURS IS ONE OF THEM. THANK-YOU! *TT *TR CONSUMER STATED SISTER TRUCK HAD SIMILAR INCIDENT AND STEER THE TRUCK INTO THE ON-COMING TRAFFIC LANE. UPDATED 9/4/18*JB

Other Sutphen SPH 100 model years

Check your 2010 Sutphen SPH 100 VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Sutphen SPH 100 at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

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