NHTSA vehicle safety data

2009 Sutphen SPH 100 Recalls & Complaints

The 2009 Sutphen SPH 100 has 4 NHTSA recall campaigns and 1 owner complaint on file as of November 3, 2026. Recall repairs are usually free at an authorized Sutphen dealer.

NHTSA recall and complaint data for the 2009 Sutphen SPH 100. Recall data is refreshed daily from NHTSA.

Pre-purchase inspection checklist → Reliability & 5-year cost forecast →

2009 Sutphen SPH 100 owner complaints

Owners have filed 1 complaint with NHTSA about the 2009 Sutphen SPH 100, describing incidents dated August 15, 2012.

Most-cited components

Equipment Adaptive/Mobility 1 complaint
Structure 1 complaint

The complaint on file reports 5 injuries (owner-reported, not verified by NHTSA).

Newest complaints

ODI #10500841 · Filed February 28, 2013
WHILE OPERATING THE PLATFORM FOR A PUBLIC RELATIONS EVENT AT THE FIRE STATION, FOUR CIVILIANS AND ONE FIREFIGHTER WERE RAISED UP IN THE BUCKET. AT APPROXIMATELY 80 FEET EXTENSION AND 45 DEGREES ELEVATION THE LADDER COMPONENT OF THE VEHICLE EXPERIENCED A SUDDEN CATASTROPHIC FAILURE RESULTING IN THE…

Read the full complaint

NHTSA defect investigations

NHTSA's investigations file lists the 2009 Sutphen SPH 100 in 3 investigations. A listed model year means only that an investigation names it; it says nothing about any particular vehicle. An open investigation is not a finding that a safety defect exists, and NHTSA can close one without a recall.

Recall Query RQ14-003: Aerial Fire Apparatus Cable Failure
Closed December 23, 2014
- Recall 14V-718
Preliminary Evaluation PE13-017: Aerial Fire Apparatus Cable Failure
Closed November 19, 2013
- Recall 13V-565
Preliminary Evaluation PE10-002: Driveshaft Failure
Closed March 25, 2010
- Recall 10V-071

Open and recently closed NHTSA defect investigations

Main Extend Cables Failed/FMVSS 403

NHTSA #14V718000 · Equipment — Mechanical · NHTSA notice

Reported November 10, 2014 · Sutphen Corporation

Potentially affected: 181 vehicles

Sutphen campaign NACIS# 336120 · Owners notified October 22, 2014 · Vehicles built November 5, 2014 – November 5, 2014 (per NHTSA) · Recall influenced by NHTSA's Office of Defects Investigation

Defect description

Sutphen Corporation (Sutphen) is recalling certain model year 2000-2014 SPH 100, SP 110, SPI 112, SAI 110 aerial devices manufactured November 5, 2014. The main extension cable on the aerial ladders may fail.

Safety consequence

A cable failure may cause the ladder to collapse in use, increasing the risk of injury to a user.

Manufacturer remedy

Sutphen will notify owners, and dealers will inspect and repair or replace the ladders, as necessary, free of charge. The recall began in October 2014. Owners may contact Sutphen customer service at 1-866-287-5549. Sutphen's number for this recall is NACIS# 336120.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Aerial Fire Ladder May Retract

NHTSA #13V565000 · Equipment · NHTSA notice

Reported November 13, 2013 · Sutphen Corporation

Potentially affected: 156 vehicles

Owners notified May 17, 2013 · Vehicles built December 1, 2002 – November 30, 2012 (per NHTSA) · Recall influenced by NHTSA's Office of Defects Investigation

Defect description

Sutphen Corporation (Sutphen) is recalling certain model year 2003-2012 SPH 100, model year 2000-2004 SP 110, model year 2003-2011 SPI 112 and model year 2003-2011 SAI 110 fire apparatus. In the affected vehicles, the bearings used for the extension of the ladder may seize causing the extension cables passing over them to chafe and fail.

Safety consequence

Failure of the extend/retract system can cause the aerial to unexpectedly retract. This movement could result in injuries to personnel on or around the vehicle.

Manufacturer remedy

Sutphen has notified owners, and inspected all of the affected vehicles, repairing them as necessary, free of charge. The recall was completed on May 17, 2013. Owners may contact Sutphen at 1-614-889-1005.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

DRIVELINE U-JOINT FAILURE

NHTSA #10V071000 · Power Train — Driveline — Universal Joint · NHTSA notice

Reported March 2, 2010 · SUTPHEN CORPORATION

Potentially affected: 35 vehicles

Owners notified March 8, 2010 · Vehicles built January 1, 2007 – January 31, 2010 (per NHTSA) · Recall influenced by NHTSA's Office of Defects Investigation

Defect description

SUTPHEN HAS NOTIFIED NHTSA ABOUT A DEFECT IN CERTAIN MODEL YEAR 2004 THROUGH 2010 SPH MODEL FIRE TRUCKS MANUFACTURED BETWEEN JANUARY 2004 AND JANUARY 2010, EQUIPPED WITH SERIES 60 DETROIT DIESEL OR C-13 CATERPILLAR ENGINES. PRE 2007, THE DETROIT DIESEL ENGINES WERE MOUNTED LOW IN THE FRAME WHICH CAUSES VIBRATION IN THE DRIVELINE. POST 2007, A NEW SUSPENSION AND FRAME DESIGN CAUSED THE DRIVELINE ANGLES OF THE DETROIT DIESEL AND CATERPILLAR ENGINES TO BE SLIGHTLY OUT OF ALIGNMENT.

Safety consequence

VIBRATION IN THE DRIVELINE CAN CAUSE PREMATURE FAILURE OF THE U-JOINTS, INCREASING THE RISK OF A CRASH.

Manufacturer remedy

SUTPHEN WILL NOTIFY OWNERS AND REPAIR THE FIRE TRUCKS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 8, 2010. OWNERS MAY CONTACT SUTPHEN AT 1-866-287-5549.

Notes

OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .

ELECTRONIC CONTROL MODULE/POSSIBLE ENGINE FIRE

NHTSA #09V482000 · Engine and Engine Cooling · NHTSA notice

Reported December 17, 2009 · SUTPHEN CORPORATION

Potentially affected: 29 vehicles

Owners notified September 4, 2009 · Vehicles built January 31, 2007 – December 31, 2009 (per NHTSA)

Defect description

SUTPHEN CORPORATION IS RECALLING CERTAIN MODEL YEAR 2007 THROUGH 2009 FIRE TRUCKS EQUIPPED WITH CUMMINS ISC CM2150 AND ISL CM2150 MODEL DIESEL ENGINES. THE TRUCKS MAY BE DESIGNED WITH A HARD WIRED, DASH-MOUNTED SWITCH THAT ENABLES THE VEHICLE OPERATOR TO INHIBIT AFTERTREATMENT DIESEL PARTICULATE FILTER REGENERATION IN ENVIRONMENTS WHERE THE OPERATOR BELIEVES IT MAY BE UNSAFE FOR ELEVATED EXHAUST TEMPERATURES. DUE TO AN ISSUE WITH THE LOGIC IN THE ECM SOFTWARE IN THESE ENGINES, THE SWITCH MAY NOT FUNCTION CORRECTLY, LEADING THE OPERATOR TO BELIEVE THAT THE SWITCH IS IN "INHIBIT" MODE WHEN IT IS NOT.

Safety consequence

THIS CONDITION WILL PERMIT HOT EXHAUST GASES TO EXIT THE VEHICLE TAILPIPE, INCREASING THE RISK OF MELTING OR BURNING OF NEARBY SURFACES, OR A FIRE.

Manufacturer remedy

SUTPHEN CORPORATION IS WORKING WITH CUMMINS TO REPAIR THE ENGINES FREE OF CHARGE. PLEASE SEE CUMMINS' DEFECT REPORT 09E-046. OWNERS MAY CONTACT CUMMINS AT 1-800-DIESELS (1-800-343-7357).

Notes

try.vin has no NCAP crash-test rating on file for the 2009 Sutphen SPH 100. NHTSA rates some vehicles by body style — pickups by cab, vans by roof height — so check nhtsa.gov/ratings.

1 owner complaint has been filed with NHTSA for the 2009 Sutphen SPH 100.

Structure; Equipment Adaptive/Mobility

ODI #10500841

5 injuries

Incident: August 15, 2012 · Filed: February 28, 2013

WHILE OPERATING THE PLATFORM FOR A PUBLIC RELATIONS EVENT AT THE FIRE STATION, FOUR CIVILIANS AND ONE FIREFIGHTER WERE RAISED UP IN THE BUCKET. AT APPROXIMATELY 80 FEET EXTENSION AND 45 DEGREES ELEVATION THE LADDER COMPONENT OF THE VEHICLE EXPERIENCED A SUDDEN CATASTROPHIC FAILURE RESULTING IN THE LADDER RETRACTING RAPIDLY INTO ITS BEDDED POSITION. THE SUDDEN STOP CAUSING MULTIPLE INJURIES TO THE OCCUPANTS. AT THE TIME THE ONLY OBVIOUS FAILURE WAS THE RETRACTION AND EXTENSION CABLES. AT THIS TIME THE FAILURE IS STILL BEING INVESTIGATED BY SEVERAL PARTIES AS TO ACTUAL CAUSE. *TR

Other Sutphen SPH 100 model years

Check your 2009 Sutphen SPH 100 VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Sutphen SPH 100 at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

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