NHTSA vehicle safety data
2019 Smart Fortwo Recalls & Complaints
The 2019 Smart Fortwo has 1 NHTSA recall campaign and 1 owner complaint on file as of November 3, 2026. Recall repairs are usually free at an authorized Smart dealer.
NHTSA recall and complaint data for the 2019 Smart Fortwo. Recall data is refreshed daily from NHTSA.
2019 Smart Fortwo owner complaints
Owners have filed 1 complaint with NHTSA about the 2019 Smart Fortwo, describing incidents dated April 26, 2024.
Most-cited components
- Electrical System 1 complaint
Newest complaints
ODI #11586101 · Filed
Faulty n83 and Electric Drive Failure occured after charging @ public charging center. No longer under warranty but currently owe 5k on Mercedes lease . Mercedes dealership recommended replacement of both @ 16k I leased the car from them used . Time when lease began 19k
NHTSA defect investigations
NHTSA's investigations file lists the 2019 Smart Fortwo in 1 investigation. A listed model year means only that an investigation names it; it says nothing about any particular vehicle. An open investigation is not a finding that a safety defect exists, and NHTSA can close one without a recall.
- Defect Petition DP22-005: Pedestrian alert sounds
Closed August 7, 2023
High-Voltage Battery May Fail
NHTSA #20V107000 · Electrical System — 12V/24V/48V Battery · NHTSA notice
Reported February 24, 2020 · Mercedes-Benz USA, LLC.
Potentially affected: 1 vehicle
Repair completion: 100% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Manufacturer campaign 2020030009 · Owners notified May 8, 2020 · Vehicles built May 24, 2019 – May 24, 2019 (per NHTSA)
Defect description
Mercedes-Benz USA, LLC. (MBUSA) is recalling one 2019 Smart Fortwo Electric Drive vehicle. A welded joint within the high-voltage battery main cell conductors may detach and interrupt electrical contact, resulting in sudden battery failure. The detached weld may also cause an electrical arc which can ignite inside the battery cells.
Safety consequence
If the high-voltage battery fails, the vehicle may stall, increasing the risk of a crash. In addition, an electrical arc inside the battery increases the risk of a fire.
Manufacturer remedy
MBUSA will notify the owner, and a dealer will replace the high-voltage battery, free of charge. The recall began May 8, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020030009.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Other Smart Fortwo model years
Check your 2019 Smart Fortwo VIN
Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Smart Fortwo at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.
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