NHTSA campaign 20V107000 · Manufacturer campaign 2020030009
Smart Recall 20V-107: High-Voltage Battery May Fail
NHTSA recall 20V107000 (Manufacturer campaign 2020030009) was reported by Mercedes-Benz USA, LLC. on February 24, 2020, with 1 vehicle potentially affected (per NHTSA). NHTSA's record lists the Smart Fortwo for the 2019 model year. Owners were notified on May 8, 2020, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 20V107000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Free VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 20V107000 (also written 20V-107 or 20V107)
- Filed by
- Mercedes-Benz USA, LLC.
- Manufacturer campaign number
- 2020030009
- Report received
- Potentially affected
- 1 vehicle (per NHTSA)
- Component
- Electrical System — 12V/24V/48V Battery
- Owners notified
Repair completion: 100% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 20V107000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
Smart
Smart Fortwo
- 2019 · Vehicles built May 24, 2019 – May 24, 2019 (per NHTSA)
NHTSA's recall notice
As NHTSA's recall record states it for campaign 20V107000.
Defect description
Mercedes-Benz USA, LLC. (MBUSA) is recalling one 2019 Smart Fortwo Electric Drive vehicle. A welded joint within the high-voltage battery main cell conductors may detach and interrupt electrical contact, resulting in sudden battery failure. The detached weld may also cause an electrical arc which can ignite inside the battery cells.
Safety consequence
If the high-voltage battery fails, the vehicle may stall, increasing the risk of a crash. In addition, an electrical arc inside the battery increases the risk of a fire.
Manufacturer remedy
MBUSA will notify the owner, and a dealer will replace the high-voltage battery, free of charge. The recall began May 8, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020030009.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Sources
Official NHTSA notice for recall 20V107000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.