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NHTSA vehicle safety data

2020 Ram 5500 Recalls & Complaints

The 2020 Ram 5500 has 10 NHTSA recall campaigns and 8 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Ram dealer.

NHTSA recall and complaint data for the 2020 Ram 5500. Recall data is refreshed daily from NHTSA.

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2020 Ram 5500 owner complaints

Owners have filed 8 complaints with NHTSA about the 2020 Ram 5500, describing incidents dated July 15, 2021 to August 10, 2025.

Most-cited components

  • Service Brakes 3 complaints
  • Seat Belts 2 complaints
  • Air Bags 1 complaint
  • Forward Collision Avoidance 1 complaint
  • Power Train 1 complaint
  • Tires 1 complaint

Of the 8 complaints on file, 1 reports a crash and 1 a fire; across all 8 complaints, owners report 4 injuries (owner-reported, not verified by NHTSA).

Newest complaints

  • ODI #11698718 · Filed

    I was traveling down the hwy and and car went thru the stop sign. I could not stop in time and I t boned it. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  • ODI #11661969 · Filed

    The contact owns a 2020 Ram 5500. The contact stated that while driving at an undisclosed speed during a heavy crosswind, the electronic stabilization system warning light illuminated, indicating that the system had deactivated. The vehicle was not taken to the dealer or an independent mechanic. The…

  • ODI #11630410 · Filed

    The contact owns a 2020 Ram 5500. The contact stated that while driving at 20-25 MPH, the dual wheel tires detached from the vehicle and struck another vehicle. On another occasion while driving 60 MPH, the tires detached. There was no warning lights illuminated. The vehicle was taken to the local…

Read all 8 complaints

NHTSA defect investigations

NHTSA's investigations file lists the 2020 Ram 5500 in 2 investigations. A listed model year means only that an investigation names it; it says nothing about any particular vehicle. An open investigation is not a finding that a safety defect exists, and NHTSA can close one without a recall.

Open and recently closed NHTSA defect investigations

Incorrect Brake Hose Diameter/FMVSS 106

NHTSA #22V759000 · Service Brakes, Hydraulic — Foundation Components — Hoses, Lines/Piping, and Fittings · NHTSA notice

Reported October 11, 2022 · Chrysler (FCA US, LLC)

Potentially affected: 26,961 vehicles

Repair completion: 64.27% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign ZA5 · Owners notified April 27, 2023

Defect description

Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 4500 and 5500 Cab Chassis vehicles. The rear brake hose inside diameter may be too small, which could cause the hose to rupture. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 106, "Brake Hoses."

Safety consequence

A brake hose rupture can cause a loss of braking ability, increasing the risk of a crash.

Manufacturer remedy

Dealers will replace the rear brake hoses, free of charge. Owner notification letters were mailed April 27, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is ZA5.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Windshield Wipers May Not Operate Properly

NHTSA #22V035000 · Visibility — Windshield Wiper/Washer — Linkages · NHTSA notice

Reported January 27, 2022 · Chrysler (FCA US, LLC)

Potentially affected: 171,789 vehicles

Repair completion: 84.85% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign Z08 · Owners notified February 15, 2022

Defect description

Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 vehicles, Ram 3500 Cab Chassis, 4500 Cab Chassis, 5500 Cab Chassis and 3500 Cab Chassis with a gross vehicle weight rating (GVWR) of less than 10,000 lbs. The windshield wiper arms may loosen, possibly causing the wipers to function improperly and reduce the driver's visibility in certain weather conditions.

Safety consequence

Reduced visibility increases the risk of a crash.

Manufacturer remedy

Dealers will tighten the wiper nuts, free of charge. Owner notification letters were mailed February 15, 2022. This recall is an expansion of recall number 20V-208. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z08.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

High Pressure Fuel Pump May Fail

NHTSA #21V880000 · Fuel System, Diesel — Delivery — Fuel Pump · NHTSA notice

Reported November 12, 2021 · Chrysler (FCA US, LLC)

Potentially affected: 222,410 vehicles

Repair completion: 82.6% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign Y78 · Owners notified May 17, 2022

Defect description

Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500, 3500 pickup trucks, and Ram 3500, 4500, and 5500 cab chassis vehicles equipped with Cummins 6.7L Turbo Diesel engines. The High Pressure Fuel Pump (HPFP) may fail, resulting in a sudden engine stall without warning.

Safety consequence

An engine stall increases the risk of a crash.

Manufacturer remedy

Dealers will replace the HPFP, update the Powertrain Control Module (PCM) software, and inspect and replace additional fuel system components as necessary, free of charge. Interim owner notification letters to inform owners of the safety recall were mailed on January 4, 2022. Owner notification letters were mailed on May 17, 2022. Phase 2 owner notification letters are expected to be mailed on March 2, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y78.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Engine Calibration may not Warn of Low Oil Volume

NHTSA #21V439000 · Engine and Engine Cooling — Engine — Oil/Lubrication · NHTSA notice

Reported June 10, 2021 · Chrysler (FCA US, LLC)

Potentially affected: 32,002 vehicles

Repair completion: 89.24% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign Y21 · Owners notified June 25, 2021

Defect description

Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 3500, 4500, and 5500 cab chassis vehicles equipped with a Cummins 6.7L High Output engine. The engine calibration software may not warn about low oil volume.

Safety consequence

Low oil can damage the engine, causing an oil leak or a punctured engine block, increasing the risk of a fire.

Manufacturer remedy

Dealers will update the engine calibration software, free of charge. Owner notification letters were mailed June 25, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y21.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Wheel Studs May Break

NHTSA #21V398000 · Wheels — Lugs/Nuts/Bolts/Studs · NHTSA notice

Reported May 27, 2021 · Chrysler (FCA US, LLC)

Potentially affected: 447,985 vehicles

Repair completion: 59.41% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign Y26, Y36 · Owners notified August 26, 2021

Defect description

Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible wheel separation.

Safety consequence

Wheel separation can cause a vehicle crash.

Manufacturer remedy

Dealers will update the torque specification in the owner's manual and other published service documents. Dealers will also inspect the vehicle's wheel studs, replacing them if necessary, free of charge. Owner notification letters were mailed on November 30, 2021. Campaign Y36 owner notification letters were mailed on November 30, 2021. Campaign Y26 owner notification letters were mailed on December 1, 2021. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's numbers for this recall are Y26 and Y36.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Brake Line Routing May Cause Wear and Fluid Leak

NHTSA #21V023000 · Service Brakes, Hydraulic — Foundation Components — Hoses, Lines/Piping, and Fittings · NHTSA notice

Reported January 26, 2021 · Excellance, Inc

Potentially affected: 4 vehicles

Repair completion: 100% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Owners notified May 7, 2021

Defect description

Excellance, Inc (Excellance) is recalling certain 2019-2020 Excellance-modified RAM 4500/5500 vehicles to be equipped with CLASS Suspension Systems. In the affected suspension systems, the rear brake caliper flexible line may have been routed so that it contacts a suspension component, possibly causing excessive wear and a loss of rear brakes.

Safety consequence

A worn rear brake caliper flexible line may cause brake fluid leakage which may result in a partial or complete loss of the rear brakes, increasing the risk of a crash.

Manufacturer remedy

Excellance will notify owners, and dealers will install a kit to remedy any damage and to prevent any future damage, free of charge. The manufacturer has not yet provided a schedule for recall notification. Owners may contact Excellance customer service at 1-800-882-9799.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Brake Line Routing Fluid Leak

NHTSA #21V016000 · Suspension — Rear · NHTSA notice

Reported January 20, 2021 · Custom Truck And Body Works

Potentially affected: 6 vehicles

Manufacturer campaign 20E-031 · Owners notified January 15, 2021

Defect description

Custom Truck And Body Works is recalling certain 2020 Dodge 4500 and 5500 vehicles. In the affected suspension systems, the rear brake caliper flexible line may have been routed so that it contacts a suspension component, possibly causing excessive wear and a loss of rear brakes.

Safety consequence

A worn rear brake caliper flexible line may cause brake fluid leakage, which may result in a partial or complete loss of the rear brakes, increasing the risk of a crash.

Manufacturer remedy

Custom Truck And Body Works will notify owners, and dealers will repair the affected suspension systems, and rear brake caliper flexible line, free of charge. Owners may contact Custom Truck And Body Works customer service at 1-706-553-9178. Custom Truck And Body Works number for this recall is 20E-031.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Brake Line Routing May Cause Wear and Fluid Leak

NHTSA #21V008000 · Service Brakes, Hydraulic — Power Assist — Vacuum — Hoses, Lines/Piping, and Fittings · NHTSA notice

Reported January 13, 2021 · Braun Northwest

Potentially affected: 23 vehicles

Repair completion: 100% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Defect description

Braun Northwest (Braun Northwest) is recalling certain 2019-2020 RAM 4500/5500 vehicles equipped with Liquid Spring rear suspension systems. In the affected suspension systems, the rear brake caliper flexible line may have been routed so that it contacts a suspension component, possibly causing excessive wear and a loss of rear brakes.

Safety consequence

A worn rear brake line may leak fluid, resulting in a partial or complete loss of the rear brakes, increasing the risk of a crash.

Manufacturer remedy

Braun Northwest will notify owners, and dealers will install a repair kit to each rear caliper and modify the rear brake caliper flexible line mounting. Any worn rear brake caliper flexible lines will be replaced as needed, free of charge. The recall began June 8, 2020. Owners may contact Braun Northwest customer service at 1-360-748-0195.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Inadequate Warmup Protection

NHTSA #20V511000 · Engine and Engine Cooling — Engine — Oil/Lubrication · NHTSA notice

Reported August 27, 2020 · Chrysler (FCA US LLC)

Potentially affected: 32,318 vehicles

Repair completion: 93.05% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign W57 · Owners notified September 10, 2020

Defect description

Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 3500, 4500 and 5500 cab chassis built with a Cummins 6.7L High Output engine. Inadequate warmup protection can cause a lack of oil film on the engine connecting rod bearings while the engine is reaching operating temperature. This can result in engine damage and connecting rod failure, which could potentially puncture the engine block.

Safety consequence

A damaged engine block may leak oil, which can contact hot engine or exhaust components, increasing the risk of a fire.

Manufacturer remedy

Chrysler will notify owners, and dealers will flash the engine calibration software to enhance the engine warm up protection, free of charge. The recall began September 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W57.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Brake Line Routing May Cause Wear and Fluid Leak

NHTSA #20E031000 · Suspension — Rear · NHTSA notice

Reported May 13, 2020 · LiquidSpring LLC

Potentially affected: 397 vehicles

Repair completion: 48.87% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Owners notified May 13, 2020

Defect description

LiquidSpring LLC (LiquidSpring) is recalling certain Compressible Liquid Adaptive Suspension Systems (C.L.A.S.S.), part numbers DS135RS3A, DS135RS3AF, DS135RS3-DM, sold for use with 2019-2020 RAM 4500 and 5500 vehicles. In the affected suspension systems, the rear brake caliper flexible line may have been routed so that it contacts a suspension component, possibly causing excessive wear and a loss of rear brakes. As such, these parts fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 105, "Hydraulic and Electric Brake Systems."

Safety consequence

A worn rear brake caliper flexible line may cause brake fluid leakage which may result in a partial or complete loss of the rear brakes, increasing the risk of a crash.

Manufacturer remedy

LiquidSpring has notified the purchasers, and the affected vehicle manufacturers will file recalls to have their dealers inspect the rear brake caliper flexible lines for wear and install a kit to modify the rear brake caliper flexible line mounting, and if necessary, a kit to replace worn brake lines, free of charge. The recall May 13, 2020. Owners may contact LiquidSpring customer service at 1-765-474-7816, extension 1.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Other Ram 5500 model years

Check your 2020 Ram 5500 VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Ram 5500 at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

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