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NHTSA vehicle safety data

2017 Ram 4500 Recalls & Complaints

The 2017 Ram 4500 has 7 NHTSA recall campaigns and 5 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Ram dealer.

NHTSA recall and complaint data for the 2017 Ram 4500. Recall data is refreshed daily from NHTSA.

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2017 Ram 4500 owner complaints

Owners have filed 5 complaints with NHTSA about the 2017 Ram 4500, describing incidents dated November 1, 2018 to March 18, 2026.

Most-cited components

  • Service Brakes 3 complaints
  • Power Train 2 complaints
  • Air Bags 1 complaint
  • Forward Collision Avoidance 1 complaint
  • Suspension 1 complaint

Of the 5 complaints on file, 2 report a crash; across all 5 complaints, owners report 3 injuries (owner-reported, not verified by NHTSA).

Newest complaints

  • ODI #11761592 · Filed

    Manufacturer Recall NumberC4B NHTSA Recall Number24V-896 there is a abs module recall on this truck we rear ended a city bus three people seriously injured . and hurt we have been calling for 5 years no help please help [XXX] blackjack towing and recovery [XXX] INFORMATION REDACTED PURSUANT TO THE…

  • ODI #11740531 · Filed

    See attached document for complaint.

  • ODI #11681459 · Filed

    The contact owns a 2017 Ram 4500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable…

Read all 5 complaints

NHTSA defect investigations

NHTSA's investigations file lists the 2017 Ram 4500 in 2 investigations. A listed model year means only that an investigation names it; it says nothing about any particular vehicle. An open investigation is not a finding that a safety defect exists, and NHTSA can close one without a recall.

Open and recently closed NHTSA defect investigations

Loss of ABS/Traction Control from Module Failure

NHTSA #24V896000 · Service Brakes, Hydraulic — Antilock/Traction Control/Electronic Limited Slip — Control Unit/Module · NHTSA notice

Reported November 27, 2024 · Chrysler (FCA US, LLC)

Potentially affected: 317,630 vehicles

Repair completion: 18% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign C4B · Owners notified January 9, 2025 · Recall influenced by NHTSA's Office of Defects Investigation

Defect description

Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.

Safety consequence

A loss of anti-lock brakes, electronic stability control, or traction control can increase the risk of a crash.

Manufacturer remedy

Dealers will replace the brake HCU, or replace the HCU motor, free of charge. Owner notification letters were mailed beginning January 9, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is C4B.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Wheel Studs May Break

NHTSA #21V398000 · Wheels — Lugs/Nuts/Bolts/Studs · NHTSA notice

Reported May 27, 2021 · Chrysler (FCA US, LLC)

Potentially affected: 447,985 vehicles

Repair completion: 59.41% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign Y26, Y36 · Owners notified August 26, 2021

Defect description

Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible wheel separation.

Safety consequence

Wheel separation can cause a vehicle crash.

Manufacturer remedy

Dealers will update the torque specification in the owner's manual and other published service documents. Dealers will also inspect the vehicle's wheel studs, replacing them if necessary, free of charge. Owner notification letters were mailed on November 30, 2021. Campaign Y36 owner notification letters were mailed on November 30, 2021. Campaign Y26 owner notification letters were mailed on December 1, 2021. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's numbers for this recall are Y26 and Y36.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Cruise Control cannot be Cancelled

NHTSA #18V332000 · Electrical System — Wiring · NHTSA notice

Reported May 17, 2018 · Chrysler (FCA US LLC)

Potentially affected: 4,815,661 vehicles

Repair completion: 76.99% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign U49,U59-U65,U68,U73 · Owners notified June 4, 2018 · Vehicles built August 20, 2013 – May 24, 2018 (per NHTSA)

Defect description

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Safety consequence

If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Manufacturer remedy

Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicle May Rollaway

NHTSA #18V100000 · Power Train — Automatic Transmission · NHTSA notice

Reported February 8, 2018 · Chrysler (FCA US LLC)

Potentially affected: 180,462 vehicles

Repair completion: 82.9% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign U11 · Owners notified February 26, 2018 · Vehicles built January 1, 2017 – January 10, 2018 (per NHTSA)

Defect description

Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.

Safety consequence

Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.

Manufacturer remedy

Chrysler will notify owners and dealers will update the Body Control Module software. Dealers will also test the BTSI operation, replacing the solenoid as necessary. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U11.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Fire Extinguisher May Be Clogged or Inoperable

NHTSA #17V824000 · Equipment · NHTSA notice

Reported December 21, 2017 · Chrysler (FCA US LLC)

Potentially affected: 61,791 vehicles

Repair completion: 48.34% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign T82 · Owners notified February 14, 2018 · Vehicles built July 12, 2011 – November 14, 2017 (per NHTSA)

Defect description

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Safety consequence

If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.

Manufacturer remedy

Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicle May Rollaway

NHTSA #17V821000 · Power Train — Automatic Transmission — Lever and Linkage — Column Shift · NHTSA notice

Reported December 20, 2017 · Chrysler (FCA US LLC)

Potentially affected: 1,482,874 vehicles

Repair completion: 59.47% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign T79 · Owners notified February 26, 2018 · Vehicles built February 3, 2010 – December 31, 2016 (per NHTSA)

Defect description

Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.

Safety consequence

Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.

Manufacturer remedy

Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Water Pump Leak may cause Fire

NHTSA #17V562000 · Engine and Engine Cooling — Engine — Diesel · NHTSA notice

Reported September 12, 2017 · Chrysler (FCA US LLC)

Potentially affected: 443,874 vehicles

Repair completion: 81.11% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign T51 · Owners notified February 26, 2018 · Vehicles built October 24, 2012 – February 28, 2017 (per NHTSA)

Defect description

Chrysler (FCA US LLC) is recalling certain 2013-2017 RAM 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, equipped with Cummins 6.7L Turbo Diesel engines that have Concentric-brand water pumps without a vent hole. These water pumps may leak coolant.

Safety consequence

The leaking water pump can increase the risk of an engine compartment fire.

Manufacturer remedy

Chrysler will notify owners, and dealers will replace the water pumps, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T51.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Other Ram 4500 model years

Check your 2017 Ram 4500 VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Ram 4500 at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

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