NHTSA vehicle safety data
2016 Pierce Velocity Recalls & Complaints
The 2016 Pierce Velocity has 15 NHTSA recall campaigns and 1 owner complaint on file as of November 3, 2026. Recall repairs are usually free at an authorized Pierce dealer.
NHTSA recall and complaint data for the 2016 Pierce Velocity. Recall data is refreshed daily from NHTSA.
2016 Pierce Velocity owner complaints
Owners have filed 1 complaint with NHTSA about the 2016 Pierce Velocity, describing incidents dated January 15, 2018.
Most-cited components
- Wheels 1 complaint
Newest complaints
ODI #11076072 · Filed
2016 PIERCE VELOCITY LADDER TRUCK WITH TAK-4 ALL STEER. VEHICLE IS EQUIPPED WITH STEEL WHEELS. ALL FOUR WHEELS ON BOTH REAR AXLES ARE RUSTING. RUST APPEARS TO BE IN PORTION OF WHEEL WHERE WATER IS ALLOWED TO POOL WHEN VEHICLE IS PARKED. LADDER TRUCK HAS BEEN IN SERVICE APPROXIMATELY 18 MONTHS.
Outrigger May Lose Contact and Fail to Deactivate Firm-On-Ground Light
NHTSA #26V217000 · Equipment — Mechanical — Boom/Crane/Ladder · NHTSA notice
Reported April 6, 2026 · Pierce Manufacturing
Potentially affected: 674 vehicles
Repair completion: 84.52% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Pierce campaign 74B344 · Owners notified April 28, 2026
Defect description
Pierce Manufacturing (Pierce) is recalling certain 2015-2026 Arrow XT, Enforcer, Impel, and Velocity 107’ ladder and 110’ platform aerial firetrucks equipped with a single rear axle. The firm-on-ground system light may remain illuminated after the rear stabilizer loses contact with the ground.
Safety consequence
A false firm-on-ground indicator light may lead to using the aerial device when the vehicle may shift during aerial operation, increasing the risk of injury.
Manufacturer remedy
Pierce will provide instructions on how to update the vehicle software and perform an aerial device functional check, free of charge. Owner notification letters were mailed April 29, 2026. Owners may contact Pierce customer service at 1-888-974-3723.
Insufficiently Welded Stokes Basket Brackets
NHTSA #22V809000 · Equipment — Mechanical · NHTSA notice
Reported October 27, 2022 · Pierce Manufacturing
Potentially affected: 299 vehicles
Repair completion: 100% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Pierce campaign 74B323 · Owners notified November 14, 2022
Defect description
Pierce Manufacturing (Pierce) is recalling certain 2010-2022 Pierce Velocity, Enforcer, Arrow XT, Quantum, and Dash CF fire trucks. Stokes basket mounting brackets may be insufficiently welded.
Safety consequence
The left and/or right brackets can fail, allowing the stokes basket to fall and increasing the risk of injury.
Manufacturer remedy
Pierce will replace the stokes basket mounting brackets, free of charge. Owner notification letters were mailed December 14, 2022. Owners may contact Pierce's customer service at 1-888-974-3723. Pierce's number for this recall is 74B323.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Fuel Tubes May Crack and Leak Fuel
NHTSA #22V032000 · Fuel System, Diesel — Fuel Injection System — Fuel Rail · NHTSA notice
Reported January 26, 2022 · Pierce Manufacturing
Potentially affected: 243 vehicles
Pierce campaign Cummins 21E-099 · Owners notified March 11, 2022
Defect description
Pierce Manufacturing (Pierce) is recalling certain 2015-2021 Arrow XT, Enforcer, Quantum and Velocity fire trucks. The fuel tubes between the fuel rail and the injectors for cylinders four, five, and six may fatigue and crack, which can result in a high pressure fuel leak.
Safety consequence
A high pressure fuel leak in the presence of an ignition source can increase the risk of a fire.
Manufacturer remedy
On engines with 75 miles or less, dealers will install vibration isolators to the fuel tubes. Engines with more than 75 miles will receive new fuel tubes with vibration isolators, free of charge. Owner notification letters were mailed on March 11, 2022. Owners may contact Pierce's customer service at 1-888-974-3723.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Aerial Device May Rotate Unintentionally
NHTSA #19V022000 · Electrical System — Software · NHTSA notice
Reported January 2, 2019 · Pierce Manufacturing
Potentially affected: 994 vehicles
Repair completion: 90.78% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Pierce campaign 74B295 · Owners notified February 28, 2019 · Vehicles built January 22, 2004 – October 31, 2018 (per NHTSA) · Recall influenced by NHTSA's Office of Defects Investigation
Defect description
Pierce Manufacturing (Pierce) is recalling certain 2004-2018 Arrow XT, Dash, Enforcer, Impel, Quantum and Velocity aerial vehicles. The aerial device may unexpectedly rotate to the right when the ladder is being extended.
Safety consequence
If the aerial device moves in an unexpected direction, the ladder may contact an object, such as a building or an electrical wire, increasing the risk of injury.
Manufacturer remedy
Pierce will notify owners, and dealers will reprogram the aerial control module, free of charge. The recall began February 28, 2019. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B295.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Limited Retraction Bracket may fall from Aerial
NHTSA #18V463000 · Structure · NHTSA notice
Reported July 11, 2018 · Pierce Manufacturing
Potentially affected: 17 vehicles
Repair completion: 100% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Pierce campaign 74B290 · Owners notified August 22, 2018 · Vehicles built December 6, 2007 – October 24, 2017 (per NHTSA)
Defect description
Pierce Manufacturing (Pierce) is recalling certain 2007-2017 Pierce Velocity, Impel, Arrow-XT, Quantum, and Enforcer emergency response vehicles equipped with 75ft aerial devices with a 21 inch or 28 inch limited retraction bracket. The bracket on the aerial device may detach from the aerial and fall to the ground.
Safety consequence
If the bracket falls, it could strike a person below.
Manufacturer remedy
Pierce will notify owners, and dealers will install additional hardware to mount the limited retraction bracket, free of charge. The recall began on August 22, 2018. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B290.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Water Pressure Relief valve may Open
NHTSA #18V050000 · Equipment · NHTSA notice
Reported January 11, 2018 · Pierce Manufacturing
Potentially affected: 123 vehicles
Repair completion: 12% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Pierce campaign 74B287 · Owners notified February 9, 2018 · Vehicles built November 20, 2013 – August 17, 2017 (per NHTSA)
Defect description
Pierce Manufacturing (Pierce) is recalling certain 2015-2016 Arrow XT, Enforcer, Quantum, Saber, Velocity, and Commercial emergency vehicles equipped with Hale pressure relief valves in the water pumps used for fire fighting. Rings securing the valves may corrode over time after exposure to water, causing the ring to fail and the pressure relief valve to open, reducing the water pressure available for fire fighting.
Safety consequence
A reduction in water pressure may hinder fire fighting efforts, increasing the risk of injury.
Manufacturer remedy
Pierce has notified owners, and dealers will install a remedy kit, free of charge. The recall began on February 9, 2018. Owners may contact Pierce customer service at 1-888-974-3723 or Hale Products at 1-800-533-3569. Pierce's number for this recall is 74B287.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Tie Rod may Loosen
NHTSA #17V570000 · Steering — Linkages — Tie Rod Assembly · NHTSA notice
Reported September 14, 2017 · Pierce Manufacturing
Potentially affected: 56 vehicles
Repair completion: 26.42% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Owners notified November 30, 2017 · Vehicles built April 28, 2015 – April 29, 2016 (per NHTSA)
Defect description
Pierce Manufacturing (Pierce) is recalling certain 2015-2016 Arrow XT, Enforcer, Impel, Quantum, Saber, and Velocity vehicles, equipped with certain Spicer D-Series and E-Series steer axles. The castellated nut on the steer axles may not be properly torqued, allowing the tie rod to loosen.
Safety consequence
If the tie rod loosens, it may disconnect from the steering knuckle, causing a complete loss of steering and increasing the risk of a crash.
Manufacturer remedy
Pierce will notify owners, and dealers will inspect the torque of the castellated nut and tie rod, tightening it as necessary. If the tie rod stud and knuckle on units cannot be sufficiently torqued, the dealer will replace the knuckle and tie rod end assembly, free of charge. The recall began on November 30, 2017. Owners may contact Pierce customer service at 1-414-832-3000.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Fire Truck may not Pump Water in Cold Temperatures
NHTSA #17V455000 · Equipment · NHTSA notice
Reported July 18, 2017 · Pierce Manufacturing
Potentially affected: 65 vehicles
Pierce campaign 74B281 · Owners notified August 1, 2017 · Vehicles built July 22, 2016 – July 23, 2017 (per NHTSA)
Defect description
Pierce Manufacturing (Pierce) is recalling certain 2016-2017 Arrow XT, Enforcer, Impel, Quantum, and Velocity fire trucks equipped with Hale Pump Interlock Module Kits. The Hale interlock pressure switch can fail after prolonged exposure to extreme cold temperatures, preventing the fire truck water pump from operating.
Safety consequence
If the fire truck cannot pump water during a fire emergency, there would be an increased risk of injury.
Manufacturer remedy
Pierce will notify owners, and Hale Products dealers will replace the interlock modules, free of charge. The recall began on March 24, 2017. Owners may contact Hale customer service at 1-800-533-3569 or Pierce customer service at 1-414-832-3000. Pierce's number for this recall is 74B281.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Improperly Torqued Sway Bar Fasteners
NHTSA #17V349000 · Suspension · NHTSA notice
Reported May 31, 2017 · Pierce Manufacturing
Potentially affected: 29 vehicles
Repair completion: 89.66% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Owners notified July 11, 2017 · Vehicles built July 31, 2014 – March 24, 2017 (per NHTSA)
Defect description
Pierce Manufacturing (Pierce) is recalling certain 2012-2017 Arrow XT, Dash, Enforcer, Quantum, and Velocity fire trucks equipped with the T3 rear steer option. The affected vehicles have a rear sway bar that may detach from the vehicle.
Safety consequence
If the sway bar detaches, the vehicle may sway more during steering maneuvers, increasing the risk of a crash.
Manufacturer remedy
Pierce will notify owners, and dealers will replace and properly torque the sway bar fasteners, free of charge. The recall began on July 11, 2017. Owners may contact Pierce customer service at 1-888-974-3723.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Transmission May Not Switch from Road to Pump Mode
NHTSA #16V585000 · Power Train — Manual Transmission · NHTSA notice
Reported August 5, 2016 · Pierce Manufacturing
Potentially affected: 470 vehicles
Repair completion: 100% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Pierce campaign 74B277 · Owners notified September 2, 2016 · Vehicles built June 29, 2015 – June 30, 2016 (per NHTSA)
Defect description
Pierce Manufacturing (Pierce) is recalling certain model year 2015-2016 Arrow, Dash, Enforcer, Impel, Quantum, Saber, and Velocity fire trucks manufactured June 29, 2015, to June 30, 2016. The affected vehicles may be equipped with certain C20 and C21 split-shaft transmissions from Waterous. This transmission sends power to the wheels of an emergency response vehicle or power to an add-on unit such as a water pump used for fighting fires. A component within the shift unit may be damaged and as a result, the operator may not be able to switch the power output.
Safety consequence
If the power output cannot be changed, once the fire truck arrives at the scene, it may not be able to pump water to aid in extinguishing the fire, increasing the risk of injury.
Manufacturer remedy
Piece will notify owners, and dealers will remove the shift unit assembly and replace the clevis pin and retaining rings, free of charge. The recall began on September 2, 2016. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B277.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Hydraulic Fluid may Leak from Aerial Device Pump
NHTSA #16V551000 · Equipment · NHTSA notice
Reported July 22, 2016 · Pierce Manufacturing
Potentially affected: 8 vehicles
Repair completion: 100% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Pierce campaign 74B276 · Owners notified July 26, 2016 · Vehicles built April 12, 2016 – May 31, 2016 (per NHTSA)
Defect description
Pierce Manufacturing (Pierce) is recalling certain model year 2015-2016 Enforcer, Impel, and Velocity vehicles manufactured April 12, 2016, to May 31, 2016, equipped with aerial devices. The affected vehicles may have a plastic plug installed in an unused port in the hydraulic pump for the aerial device. This plastic plug may separate from the pump resulting in a hydraulic fluid leak, potentially disabling the aerial device.
Safety consequence
The inoperable aerial device can increase the risk of injury if the operator needs to move away from a hazardous situation or it may impede the safety mission.
Manufacturer remedy
Pierce has notified owners, and dealers will inspect the vehicles and replace the plastic plug with a metal plug, as necessary, free of charge. The recall began on July 26, 2016. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B276.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Pump Strainer could fail due to Weak Soldering
NHTSA #16V390000 · Equipment · NHTSA notice
Reported June 1, 2016 · Pierce Manufacturing
Potentially affected: 114 vehicles
Repair completion: 100% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Pierce campaign 74B272 · Owners notified June 16, 2016 · Vehicles built August 4, 2015 – April 24, 2016 (per NHTSA)
Defect description
Pierce Manufacturing (Pierce) is recalling certain model year 2015-2016 Arrow XT, Enforcer, Impel, Quantum, Saber, and Velocity emergency vehicles manufactured August 4, 2015, to August 24, 2016, equipped with pumps to provide pressurized water to aid in fighting fires. These pumps have 6" intake strainers that may have been improperly soldered during production and, as a result, the strainers may come apart during use, allowing parts of the strainer and debris to enter the pump, possibly damaging the pump.
Safety consequence
If the strainer and/or debris enters the pump, and the operator is forced to shut down the pump, reducing firefighting effectiveness, there could be an increased risk of injury.
Manufacturer remedy
Pierce will notify owners to check the strainer for missing solder at the joints. Any strainers missing solder will be replaced, free of charge. The recall began on June 16, 2016. Owners may contact Pierce customer service at 1-888-974-3723 or Hale Products Customer Service Center at 1-800-533-3569. Pierce's number for this recall is 74B272.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Flashlight Battery Pack May Overheat
NHTSA #16V186000 · Equipment · NHTSA notice
Reported April 1, 2016 · Pierce Manufacturing
Potentially affected: 36 vehicles
Repair completion: 2.78% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Pierce campaign 74B271 · Owners notified April 18, 2016 · Vehicles built October 30, 2010 – January 24, 2016 (per NHTSA)
Defect description
Pierce Manufacturing (Pierce) is recalling certain model year 2010-2016 Arrow-XT, Quantum, and Velocity vehicles manufactured from October 30, 2010, through January 24, 2016. The affected vehicles are equipped with Pelican 9410L flashlights, part number 9410-021-245 or 9410-021-110, with lithium ion battery packs which may overheat.
Safety consequence
If the flashlight battery pack overheats, it can increase the risk of a fire.
Manufacturer remedy
Pierce will notify owners and instruct them to inspect the flashlight and battery pack, and if necessary, to request a replacement battery pack from Pelican Products, free of charge. The recall began on April 18, 2016. Owners may contact Pierce customer service at 1-414-832-3000. Pierce's recall number for this campaign is 74B271.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Drive Shaft Cap may not be Properly Tightened
NHTSA #16V123000 · Power Train — Driveline — Driveshaft · NHTSA notice
Reported March 2, 2016 · Pierce Manufacturing
Potentially affected: 239 vehicles
Repair completion: 58.7% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Pierce campaign 74B270 · Owners notified March 25, 2016 · Vehicles built October 13, 2015 – February 9, 2016 (per NHTSA)
Defect description
Pierce Manufacturing (Pierce) is recalling certain model year 2016 Arrow-XT, Dash, Enforcer, Impel, Quantum, Saber, and Velocity fire and emergency vehicles manufactured October 13, 2015, to February 9, 2016. The fastener cap over the bearing on the universal joint of the drive shaft may have been improperly tightened.
Safety consequence
If the cap was not properly tightened, the cap may detach from the vehicle and become a road hazard. Additionally, the universal joint may separate and the vehicle may not be able to be driven, increasing the risk of a crash.
Manufacturer remedy
Pierce will notify owners, and dealers will check and correct the tightness of all bolts for the universal joint caps, as needed, free of charge. The recall began on March 25, 2016. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B270.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Driveshaft may Disconnect
NHTSA #15V706000 · Power Train — Axle Assembly · NHTSA notice
Reported October 26, 2015 · Pierce Manufacturing
Potentially affected: 5 vehicles
Repair completion: 66.67% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Pierce campaign 74B266 · Owners notified November 12, 2015 · Vehicles built November 20, 2014 – September 29, 2015 (per NHTSA)
Defect description
Pierce Manufacturing (Pierce) is recalling certain model year 2015-2016 Arrow XT, Velocity, Enforcer, and Saber vehicles manufactured November 20, 2014, to September 29, 2015. The affected vehicles are equipped with front drive axles whose hex nuts on the flange yoke may not have been properly tightened.
Safety consequence
If the hex nuts are not tightened to specification, the driveshaft may disconnect from the drive axle, resulting in a loss of propulsion and increasing the risk of a crash.
Manufacturer remedy
Pierce will notify owners, and dealers will inspect the hex nuts, tightening them as necessary, free of charge. The recall began on November 12, 2015. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B266.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Other Pierce Velocity model years
Check your 2016 Pierce Velocity VIN
Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Pierce Velocity at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.
Check a Pierce VIN