NHTSA vehicle safety data

2024 Peterbilt 389 Recalls & Complaints

The 2024 Peterbilt 389 has 5 NHTSA recall campaigns and 2 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Peterbilt dealer.

NHTSA recall and complaint data for the 2024 Peterbilt 389. Recall data is refreshed daily from NHTSA.

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2024 Peterbilt 389 owner complaints

Owners have filed 2 complaints with NHTSA about the 2024 Peterbilt 389, describing incidents dated February 26, 2025 to August 15, 2026.

Most-cited components

Service Brakes 2 complaints
Electrical System 1 complaint

Newest complaints

ODI #11765751 · Filed September 21, 2026
ABS tone rings are prone to premature corrosion and rust jacking causing the ABS system to fail along with the traction control. This corrosion causes the rings to warp prematurely. Not only is this an expensive and time-consuming fix, but it is also an extreme safety hazard. This condition has been…
ODI #11645076 · Filed February 26, 2025
The contact owns a 2024 Peterbilt 389. The contact stated while driving at various speeds, the vehicle experienced an inaccurate reading of the adaptive cruise control, causing the cruise control to disengage. Additionally, the contact stated after driving for an hour, the ABS, traction control, and…

Read all 2 complaints

Loss of ABS and Electronic Stability Control

NHTSA #24V915000 · Service Brakes, Hydraulic — Antilock/Traction Control/Electronic Limited Slip — Control Unit/Module · NHTSA notice

Reported December 9, 2024 · PACCAR Incorporated

Potentially affected: 220,764 vehicles

Repair completion: 76.11% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign 24KWL 24PBL · Owners notified February 3, 2025 · Vehicles built April 7, 2020 – December 19, 2023 (per NHTSA)

Defect description

PACCAR Incorporated (PACCAR) is recalling certain 2021-2025 Peterbilt and Kenworth vehicles, equipped with Bendix EC80 Advanced Electronic Control Units (ECU). Please see the recall report for a complete list of models. Electrical noise and low signal to the power line carrier may cause the ECU to incorrectly process commands or stop functioning.

Safety consequence

Safety systems that depend on the ECU (Automatic Traction Control, ABS, Electronic Stability Control, Active Cruise Control, and Collison Mitigation System) may not function properly or at all, increasing the risk of a crash.

Manufacturer remedy

Dealers will reprogram the ECU software, free of charge. Owner notification letters were mailed February 3, 2025. Owners may contact Kenworth's customer service at 1-425-828-5888 and Peterbilt's customer service at 1-940-591-4220. PACCAR's numbers for this recall are 24KWL and 24PBL.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Loss of Steering Control

NHTSA #24V908000 · Steering — Linkages — Knuckle — Spindle — Arm · NHTSA notice

Reported December 3, 2024 · PACCAR Incorporated

Potentially affected: 68 vehicles

Repair completion: 55.88% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign 24KWK and 24PBK · Owners notified January 21, 2025 · Vehicles built April 18, 2023 – October 17, 2023 (per NHTSA)

Defect description

PACCAR Incorporated (PACCAR) is recalling certain 2024 Peterbilt 367, 389, 548, Kenworth T480, T800, 2024-2025 Peterbilt 520, 567 and Kenworth T880 vehicles with PACCAR 20k steer axles. The steering arm and/or tie rod bracket fasteners may fail, resulting in a loss of steering control.

Safety consequence

A loss of steering control increases the risk of a crash.

Manufacturer remedy

Dealers will install new correctly torqued fasteners, free of charge. Owner notification letters were mailed January 21, 2025. Owners may contact Kenworth's customer service at 1-425-828-5888 or Peterbilt's customer service at 1-940-591-4220. PACCAR's numbers for this recall are 24KWK and 24PBK.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Improperly Crimped Connectors In Gear Shifter

NHTSA #24V190000 · Power Train — Automatic Transmission — Lever and Linkage — Column Shift · NHTSA notice

Reported March 20, 2024 · PACCAR Incorporated

Potentially affected: 70,509 vehicles

Repair completion: 52.05% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign 24PBE/24KWE · Owners notified December 15, 2025 · Recall influenced by NHTSA's Office of Defects Investigation

Defect description

PACCAR Incorporated (PACCAR) is recalling certain 2021-2024 Peterbilt 365, 367, 389, 535, 536, 537, 548, 567, 579, and 2021-2025 Kenworth T180, T280, T380, T480, T680, T880 and W990 trucks. The right-hand gear shifter stalk connectors may have been improperly crimped, resulting in a loss of communication.

Safety consequence

A loss of communication between the gear shifter and the transmission may result in the vehicle becoming disabled after coming to a stop, increasing the risk of a crash.

Manufacturer remedy

Dealers will inspect and replace the gear shifter assembly as necessary, free of charge. Owner letters were mailed December 15, 2025, then phased after that. Owners may contact Kenworth customer service at 1-425-828-5888 or Peterbilt customer service at 1-940-591-4220. PACCAR's numbers for this recall are 24PBE and 24KWE.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Axle Spindles May Fracture

NHTSA #24V043000 · Steering — Linkages — Knuckle — Spindle — Arm · NHTSA notice

Reported January 25, 2024 · PACCAR Incorporated

Potentially affected: 68 vehicles

Repair completion: 94.12% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign 24PBB and 24KWB · Owners notified February 23, 2024

Defect description

PACCAR Incorporated (PACCAR) is recalling certain 2024 Peterbilt 367, 389, 520, 567, and Kenworth T800, T880, W900, and W990 trucks. The bearing journals may not be fully seated in the steering knuckle assemblies, preventing the proper installation of the wheel end hub assemblies.

Safety consequence

An improperly installed wheel end hub assembly can leak oil, causing the axle spindles to loosen or fracture and increasing the risk of a crash.

Manufacturer remedy

Dealers will inspect and replace the steering knuckle assemblies as necessary, free of charge. Owner letters were mailed February 23, 2024. Owners may contact Peterbilt customer service at 1-940-591-4220 and/or Kenworth customer service at 1-425-828-5888. PACCAR's numbers for this recall are 24PBB and 24KWB.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Steering Gear Assembled Incorrectly

NHTSA #24V044000 · Steering · NHTSA notice

Reported January 25, 2024 · PACCAR Incorporated

Potentially affected: 45,887 vehicles

Repair completion: 84.68% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign 24PBC and 24KWC · Owners notified March 20, 2024

Defect description

PACCAR Incorporated (PACCAR) is recalling certain 2024-2025 Kenworth T280, T380, T480, T680, T880, L770, W990, and 2024-2025 Peterbilt 389, 520, 535, 536, 537, 548, 567, 579, 589 trucks. The steering gear assemblies may have been assembled incorrectly with fewer recirculating balls than are required, which may result in a loss of steering control.

Safety consequence

A loss of steering control increases the risk of a crash.

Manufacturer remedy

Dealers will inspect and replace the steering gears as necessary, free of charge. Owner notification letters were mailed March 20, 2024. Owners may contact Peterbilt customer service at 1-940-591-4220 and/or Kenworth customer service at 1-425-828-5888. PACCAR's numbers for this recall are 24PBC and 24KWC.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

try.vin has no NCAP crash-test rating on file for the 2024 Peterbilt 389. NHTSA rates some vehicles by body style — pickups by cab, vans by roof height — so check nhtsa.gov/ratings.

2 owner complaints have been filed with NHTSA for the 2024 Peterbilt 389.

Service Brakes

ODI #11765751

Incident: August 15, 2026 · Filed: September 21, 2026

ABS tone rings are prone to premature corrosion and rust jacking causing the ABS system to fail along with the traction control. This corrosion causes the rings to warp prematurely. Not only is this an expensive and time-consuming fix, but it is also an extreme safety hazard. This condition has been noted on several trucks in the Fleet along with other local companies in the area.

Service Brakes, Hydraulic; Electrical System

ODI #11645076

Incident: February 26, 2025 · Filed: February 26, 2025

The contact owns a 2024 Peterbilt 389. The contact stated while driving at various speeds, the vehicle experienced an inaccurate reading of the adaptive cruise control, causing the cruise control to disengage. Additionally, the contact stated after driving for an hour, the ABS, traction control, and electronic stability control warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 24V915000 (Service Brakes, Hydraulic, Electrical System), which the contact related to the failure. The vehicle was taken to the dealer for the recall repair. The dealer informed the contact that the recall repair had been performed. The contact stated upon test-driving the vehicle, the failure persisted. The dealer was informed that the recall repair had not corrected the failure. The vehicle was not yet repaired; however, the dealer charged a labor fee. The contact declined to pay the fee and the vehicle remained with the dealer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 180,000.

Other Peterbilt 389 model years

Check your 2024 Peterbilt 389 VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Peterbilt 389 at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

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