NHTSA vehicle safety data
2014 Peterbilt 389 Recalls & Complaints
The 2014 Peterbilt 389 has 7 NHTSA recall campaigns and 1 owner complaint on file as of November 3, 2026. Recall repairs are usually free at an authorized Peterbilt dealer.
NHTSA recall and complaint data for the 2014 Peterbilt 389. Recall data is refreshed daily from NHTSA.
2014 Peterbilt 389 owner complaints
Owners have filed 1 complaint with NHTSA about the 2014 Peterbilt 389, describing incidents dated December 6, 2017.
Most-cited components
- Fuel/Propulsion System 1 complaint
Newest complaints
ODI #11053447 · Filed
FUEL PUMP WENT OUT GOING DOWN INTERSTATE AT 70 MILES PER HOUR. NO PREVIOUS SIGNS OF FAULTY PUMP. LOST ALL POWER AND FUNCTIONALITY OF THE TRUCK TO STEER. THIS TRUCK HAS A 12/2012 CUMIN'S MOTOR. IN SHOP NOW FOR REPAIRS.
Driver not Warned when ABS Offline/FMVSS 121, 136
NHTSA #20V199000 · Electronic Stability Control (ESC) · NHTSA notice
Reported April 6, 2020 · PACCAR Incorporated
Potentially affected: 460,515 vehicles
Repair completion: 33.98% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Manufacturer campaign 20pbc AND 20KWB · Owners notified May 26, 2020
Defect description
PACCAR Incorporated (PACCAR) is recalling certain 2008-2019 Peterbilt 330, 335, 337, 340, 348, 365, 367, 384, 386, 387, 388, 389, 567, 579 and 587 vehicles and 2008-2020 Kenworth T170, T270, T370, T660, T680, T800, T880, and W900 vehicles equipped with NAMUX Software. In the event that the Anti-lock Brake System (ABS) loses battery and/or ignition power to the controller, the dash warning light for the ABS may not illuminate to warn the driver of the loss of ABS. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems," and 136, "Electronic Stability Control System on Heavy Vehicles."
Safety consequence
If the driver unknowingly operates the vehicle without the ABS functioning, there would be an increased risk of a crash.
Manufacturer remedy
PACCAR will notify owners, and dealers will update the NAMUX software within the cab control module, free of charge. PACCAR issued owners an interim notification on June 4, 2020. The recall began May 26, 2020. Owners may contact Kenworth customer service at 1-425-828-5888 or Peterbilt customer service at 1-940-591-4220. PACCAR's number for this recall is 20pbc AND 20KWB.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Alternator Cable May Chafe
NHTSA #15V456000 · Electrical System — Alternator/Generator/Regulator · NHTSA notice
Reported July 22, 2015 · PACCAR Incorporated
Potentially affected: 288 vehicles
Repair completion: 64.93% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Manufacturer campaign 715-K · Owners notified September 23, 2015 · Vehicles built January 31, 2011 – April 20, 2015 (per NHTSA)
Defect description
PACCAR Incorporated (PACCAR) is recalling certain model year 2012-2016 Peterbilt 365, 367, 384, 386, 388, 389, 567, 579, and 587 trucks manufactured January 13, 2011, to April 20, 2015. The affected trucks, equipped with extended-body Leece Neville alternators, have alternator charge cables that may chafe against a formed metal freon discharge line.
Safety consequence
If the alternator cable rubs through its insulation, an electrical short may occur, increasing the risk of a fire.
Manufacturer remedy
Peterbilt will notify owners, and dealers will reroute the alternator charge cable away from the metal freon line and install a plastic insulator on the cable end, free of charge. The recall began on September 23, 2015. Owners may contact Peterbilt customer service at 1-940-591-4000. Peterbilt's number for this recall is 715-K.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Alternator Charge Cable may Chafe
NHTSA #15V270000 · Electrical System — Alternator/Generator/Regulator · NHTSA notice
Reported May 8, 2015 · PACCAR Incorporated
Potentially affected: 1,494 vehicles
Repair completion: 76.17% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Manufacturer campaign 15KWE and 515-F · Owners notified September 16, 2015 · Vehicles built December 13, 2010 – April 20, 2015 (per NHTSA)
Defect description
PACCAR Incorporated (PACCAR) is recalling certain model year 2014-2016 Kenworth T660, T680, T880 trucks manufactured February 18, 2013, to April 10, 2015, and 2011-2016 Peterbilt 386, 389, 567, 579, and 587 trucks manufactured December 13, 2010, to April 20, 2015. The affected trucks, equipped with PACCAR MX-13 engines and Delco-Remy 40SI alternators, have alternator charge cables that may chafe against a formed metal freon discharge line.
Safety consequence
If the alternator cable rubs through its insulation, an electrical short may occur, increasing the risk of a fire.
Manufacturer remedy
PACCAR will notify owners, and dealers will reroute the alternator charge cable away from the metal freon line, free of charge. PACCAR issued an interim notification to owners on July 10, 2015. The recall began on September 16, 2015. Owners may contact Kenworth customer service at 1-425-828-5000 or Peterbilt customer service at 1-940-591-4000. PACCAR's numbers for this recall are 15KWE and 515-F.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Incorrect Tire Information on Label/FMVSS 110
NHTSA #15V132000 · Equipment — Other — Labels · NHTSA notice
Reported March 6, 2015 · PACCAR Incorporated
Potentially affected: 213,230 vehicles
Repair completion: 91.15% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Manufacturer campaign 215-D · Owners notified June 19, 2015 · Vehicles built July 25, 2005 – February 26, 2016 (per NHTSA)
Defect description
PACCAR Incorporated (PACCAR) is recalling certain model year 2006-2016 Peterbilt 587, 579, 567, 389, 388, 387, 385, 382, 379, 378, 367, 365 and 357 trucks manufactured July 25, 2005, to February 26, 2016. The affected vehicles may be equipped with Tire and Rim Certification Labels that list a tire pressure below the actual correct amount. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard No. 120, "Tire selection and rims and motor home/recreation vehicle trailer load carrying capacity information for motor vehicles with a GVWR of more than 4,536 kilograms (10,000 pounds)."
Safety consequence
If the tires are underinflated due to the incorrect inflation pressure listed on the label, the truck may not be able to carry the maximum gross vehicle weight rating (GVWR) load listed without experiencing tire failure which would increase the risk of a crash.
Manufacturer remedy
Peterbilt will notify owners and mail them a corrected Tire and Rim certification label, free of charge. The recall began on June 19, 2015. Owners may contact Peterbilt customer service at 1-940-591-4000. PACCAR's number for this recall is 215-D.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Improperly Torqued Tie Rod Clamp
NHTSA #15V108000 · Steering — Linkages — Tie Rod Assembly · NHTSA notice
Reported February 24, 2015 · PACCAR Incorporated
Potentially affected: 5,141 vehicles
Repair completion: 80.22% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Manufacturer campaign 215-C · Owners notified April 4, 2016 · Vehicles built July 21, 2008 – February 28, 2014 (per NHTSA)
Defect description
PACCAR Incorporated (PACCAR) is recalling certain model year 2009-2015 Peterbilt 320, 365, 367, 388, and 389 trucks manufactured July 21, 2008, to February 28, 2014. The front axle tie rod end clamp bolts may be improperly torqued.
Safety consequence
Undertorqued tie rod end clamp bolts are susceptible to corrosion, which may cause loose bolts to separate resulting in a loss of vehicle control and an increased risk of a crash.
Manufacturer remedy
PACCAR will notify owners, and dealers will replace the front axle tie rod assembly on any vehicle where the factory installed assembly has not been previously replaced, free of charge. Owners were mailed interim notices on May 11, 2015. The recall began on April 4, 2016. Owners may contact Peterbilt customer service at 1-940-591-4220. PACCAR's number for this recall is 215-C.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Seat Belt may be Difficult to Unlatch/FMVSS 209
NHTSA #14V013000 · Seat Belts · NHTSA notice
Reported January 24, 2014 · PACCAR Incorporated
Potentially affected: 10,414 vehicles
Repair completion: 58.86% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Manufacturer campaign 14KWC/PB114-B · Owners notified March 31, 2014 · Vehicles built August 7, 2013 – November 3, 2013 (per NHTSA)
Defect description
PACCAR Incorporated (PACCAR) is recalling certain model year 2014 Kenworth T660, T680, T700,T800, T880, W900, T440, T470, T370, T270, T170, C500, and C550 chassis manufactured between August 7, 2013, and October 31, 2013, and Peterbilt 320, 325, 330, 337, 348, 365, 367, 382, 384, 386, 388, 389, and 587 chassis manufactured between August 7, 2013, and November 3, 2013, and equipped with IMMI-brand L9 seat belt buckles. When the button is pressed to release the seat belt, the latch plate can become partially engaged with the buckle, making the seat belt difficult to unlatch. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 209, "Seat Belt Assemblies."
Safety consequence
If the latch plate remains partially engaged after the button is pressed, egress from the vehicle could be hindered which would increase the risk of injury in the event of an emergency.
Manufacturer remedy
PACCAR will notify owners, and dealers will inspect and replace the seat belt buckles, as necessary, free of charge. The recall began on March 31, 2014. Owners may contact PACCAR at 1-425-468-7400. Kenworth's number for this campaign is 14KWC. Peterbilt's number for this campaign is 114-B.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Ignition Switch may cause Unintended Engine Start
NHTSA #13V222000 · Electrical System — Ignition — Switch · NHTSA notice
Reported May 28, 2013 · PACCAR Incorporated
Potentially affected: 1,773 vehicles
Manufacturer campaign 13KWF, 0513-E · Owners notified June 14, 2013 · Vehicles built May 1, 2013 – May 17, 2013 (per NHTSA)
Defect description
PACCAR is recalling certain model year 2014 Kenworth T170, T270, T370, T470, T660, T680, T800, T880, and W900 trucks manufactured May 6, 2013, through May 17, 2013; and model year 2014 Peterbilt 330, 337, 348, 365, 367, 382, 384, 386, 388, 389, 389K, 567, 579 and 587 trucks manufactured May 1, 2013 through May 17, 2013. An internal defect in the ignition switch causes the starter to engage when a key is partially inserted, before the key is turned.
Safety consequence
Unintended engine startup could cause injury to a person working in the engine compartment. Vehicles with standard transmissions may experience unexpected movement, which may result in personal injury or a crash.
Manufacturer remedy
PACCAR will notify owners, and dealers will replace affected ignition switches, free of charge. The recall began on June 14, 2013. Owners may contact Kenworth at 1-425-828-5000 or Peterbilt at 1-940-591-4000. Kenworth's recall campaign number is 13KWF. Peterbilt's recall campaign number is 0513-E.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Other Peterbilt 389 model years
Check your 2014 Peterbilt 389 VIN
Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Peterbilt 389 at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.
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