NHTSA vehicle safety data

2000 Mercury Villager Recalls, Ratings & Complaints

The 2000 Mercury Villager has 2 NHTSA recall campaigns and 71 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Mercury dealer.

NHTSA recall and complaint data for the 2000 Mercury Villager, plus NCAP crash-test ratings. Recall data is refreshed daily from NHTSA.

Pre-purchase inspection checklist → Reliability & 5-year cost forecast →

2000 Mercury Villager owner complaints

Owners have filed 71 complaints with NHTSA about the 2000 Mercury Villager, describing incidents dated December 30, 1999 to January 9, 2015.

Most-cited components

Vehicle Speed Control 39 complaints
Service Brakes 7 complaints
Seat Belts 6 complaints
Air Bags 5 complaints
Structure 5 complaints
Seats 4 complaints

Of the 71 complaints on file, 8 report a crash and 1 a fire; across all 71 complaints, owners report 11 injuries (owner-reported, not verified by NHTSA).

Newest complaints

ODI #10679246 · Filed January 27, 2015
SEAT BELTS ON 2000 MERCURY VILLAGER ESTATE HAVE LOCKED UP AND WILL NOT RELEASE. CALLED FORD CUSTOMER RELATIONS REGARDING ISSUE AND THEY ARE STATING THEY HAVE NO KNOW ISSUE OR RECALL WITH SEAT BELTS LOCKING UP. REAR SEAT BELTS ARE THE ONES AFFECTED. FORD CUSTOMER RELATIONS IS STATING IT IS OUT OF…
ODI #10331352 · Filed May 20, 2010
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) EVENT- EVERY TIME THE FRONT SEAT BELTS ARE USED. FAILURE- SEAT BELTS DO NOT PROBERLY RETRACT AFTER EACH USE. SUBSUQUENT DRIVERS AND PASSENGERS WHO USE THE VEHICLE THEN USE THE SEAT BELTS THINK THEY ARE SAFELY…
ODI #10287334 · Filed October 14, 2009
LEFT A FRIENDS HOUSE DROVE 1/3 OF A MILE VAN WAS ON FIRE PULLED OVER TO SIDE OF RODE WAS SMOKING/ TOTALING ENGULFED IN FLAMES AFTER ABOUT 10-15 MINUTES THE VAN WAS A TOTAL LOSS. IT WAS A 2000 VILLAGER COULD THIS BE THE SAME AS THE WINDSTAR.? THE CAR HAD BEEN SITTING IDLE IN DRIVE WAY FOR APP. 3HRS…

Read all 71 complaints

NHTSA defect investigations

NHTSA's investigations file lists the 2000 Mercury Villager in 1 investigation. A listed model year means only that an investigation names it; it says nothing about any particular vehicle. An open investigation is not a finding that a safety defect exists, and NHTSA can close one without a recall.

Preliminary Evaluation PE04-020: FAILING HEADLIGHTS
Closed June 24, 2004

Open and recently closed NHTSA defect investigations

FORD/STEERING GEAR

NHTSA #00V292001 · Steering — Rack and Pinion · NHTSA notice

Reported October 10, 2000 · FORD MOTOR COMPANY

Potentially affected: 67,200 vehicles

Manufacturer campaign 00S33 · Owners notified November 28, 2000 · Vehicles built September 18, 1998 – March 6, 2000 (per NHTSA)

Defect description

VEHICLE DESCRIPTION: MINI VANS. ONE OR MORE OF THE FIVE BOLTS THAT MOUNT THE RACK AND PINION STEERING GEAR TO THE VEHICLE MAY HAVE BEEN INCORRECTLY TIGHTENED.

Safety consequence

THERE COULD BE A LOOSENESS IN THE STEERING, WHICH MAY BE ACCOMPANIED BY NOISE OR VIBRATION.

Manufacturer remedy

DEALERS WILL INSPECT THE VEHICLES AND, IF THE BOLTS ARE MISSING, WILL REPLACE THE STEERING GEAR MOUNTING BOLTS. ALL BOLTS WILL BE TIGHTENED TO THE SPECIFIED TORQUE. OWNER NOTIFICATION BEGAN NOVEMBER 28, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.

Notes

ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).

FORD/FMVSS 209/TRW SEAT BELT BUCKLES

NHTSA #00V228001 · Seat Belts · NHTSA notice

Reported August 18, 2000 · FORD MOTOR COMPANY

Potentially affected: 144,435 vehicles

Manufacturer campaign 00S21 · Owners notified October 26, 2000 · Vehicles built May 2, 2000 – June 30, 2000 (per NHTSA)

Defect description

VEHICLE DESCRIPTION: PASSENGER VEHICLES, LIGHT DUTY TRUCKS, SPORT UTILITY VEHICLES, AND MINI VANS EQUIPPED WITH TRW SEAT BELT BUCKLE ASSEMBLIES. THE BUCKLE BASE OF THESE SEAT BELT ASSEMBLIES WERE NOT PROPERLY HEAT TREATED AND THEREFORE DO NOT PASS THE LOAD BEARING REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 209, "SEAT BELT ASSEMBLIES."

Safety consequence

IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT MAY NOT BE PROPERLY RESTRAINED.

Manufacturer remedy

DEALERS WILL INSPECT THE DATE CODE ON CERTAIN SEAT BELT BUCKLES OF YOUR VEHICLE AND REPLACE ALL SEAT BELT BUCKLES THAT FALL WITHIN THE SUSPECT DATE CODE RANGE. OWNER NOTIFICATION BEGAN OCTOBER 26, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.

Notes

ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).

2000 Mercury Villager Van

—

out of 5

Overall Safety Rating

Not Rated

Frontal Crash

Not Rated

Driver: 4, Passenger: 3

Side Crash

Not Rated

Driver: 5, Passenger: 4

Side Pole

Not Rated

Rollover

Not Rated

Safety Technology

1 investigation

71 owner complaints have been filed with NHTSA for the 2000 Mercury Villager.

Seat Belts

ODI #10679246

Incident: January 9, 2015 · Filed: January 27, 2015

SEAT BELTS ON 2000 MERCURY VILLAGER ESTATE HAVE LOCKED UP AND WILL NOT RELEASE. CALLED FORD CUSTOMER RELATIONS REGARDING ISSUE AND THEY ARE STATING THEY HAVE NO KNOW ISSUE OR RECALL WITH SEAT BELTS LOCKING UP. REAR SEAT BELTS ARE THE ONES AFFECTED. FORD CUSTOMER RELATIONS IS STATING IT IS OUT OF WARRANTY SO I WILL BE RESPONSIBLE FOR FIXING VEHICLE. *TR

Seat Belts

ODI #10331352

Incident: May 10, 2010 · Filed: May 20, 2010

INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) EVENT- EVERY TIME THE FRONT SEAT BELTS ARE USED. FAILURE- SEAT BELTS DO NOT PROBERLY RETRACT AFTER EACH USE. SUBSUQUENT DRIVERS AND PASSENGERS WHO USE THE VEHICLE THEN USE THE SEAT BELTS THINK THEY ARE SAFELY BUCKLED INTO THEIR SEAT---BUT GUESS WHAT!?!--- THEY AREN'T BUCKLED SAFELY AT ALL BECAUSE 12-18" OF UNRETRACTED SEATBELT IS STILL STUCK IN THE SPACE BETWEEN THE DOOR AND THE DOOR FRAME! ENGINEERS EVEN HAVE A NAME FOR IT, "LAZY RETRACTION". AUTO MAKERS KNOW ABOUT IT, THE GOVERNMENT KNOWS ABOUT IT, BUT NOBODY DOES ANYTHING ABOUT IT. MY OLD DODGE CARAVAN DID IT AFTER 70,000 MILES AND NOW MY MERCURY VILLAGER/NISSAN QUEST STARTED DOUNG IT AFTER 90,000 MILES. CORRECT FAILURE- LECTURE THE [XXX] OUT OF MY WIFE, KIDS AND ANBODY WHO WILL LISTEN ABOUT THE USE OF [XXX], DEFECTIVE SEATBELTS THAT NO LONGER RETRACT SO THAT THEY DON'T THINK THEY ARE SAFELY BUCKLED WHEN THEY ARE NOT! NOBODY WIL EVER CONVINCE ME THIS HASN'T CAUSED INJURIES AND PROBABLY COST LIVES. *TR

Electrical System

ODI #10287334

Fire

Incident: March 9, 2009 · Filed: October 14, 2009

LEFT A FRIENDS HOUSE DROVE 1/3 OF A MILE VAN WAS ON FIRE PULLED OVER TO SIDE OF RODE WAS SMOKING/ TOTALING ENGULFED IN FLAMES AFTER ABOUT 10-15 MINUTES THE VAN WAS A TOTAL LOSS. IT WAS A 2000 VILLAGER COULD THIS BE THE SAME AS THE WINDSTAR.? THE CAR HAD BEEN SITTING IDLE IN DRIVE WAY FOR APP. 3HRS BEFORE THIS INCIDENT.. *TR

Engine and Engine Cooling

ODI #10232143

Incident: May 10, 2002 · Filed: June 24, 2008

THE A/C STOPPED WORKING. *TR

Air Bags

ODI #10232141

Crash 1 injury

Incident: December 12, 2000 · Filed: June 24, 2008

I WAS INVOLVED IN AN ACCIDENT WHILE TRAVELING AT ABOUT 45 MPH. I HIT ANOTHER VEHICLE THAT PULLED OUT IN FRONT OF ME. NO AIR BAGS DEPLOYED. *TR

Structure

ODI #10192356

Incident: December 9, 2006 · Filed: June 4, 2007

WE HAVE VERY LITTLE MILEAGE ON OUR MERCURY VILLAGER SPORT VAN AND THE PAINT IS CHIPPING. APPARENTLY, THIS SHOULD NOT BE HAPPENING. IT ACTUALLY NEEDS A COMPLETE PAINT JOB. WE HAVE NEVER HAD A VEHICLE DO THIS. IT WILL RUST IF THIS IS NOT TAKEN CARE OF. WE ONLY HAVE APP. 68,000 MILES ON A 2000 YEAR CAR. *TR

Vehicle Speed Control

ODI #10182895

Incident: February 17, 2007 · Filed: February 18, 2007

STICKY ACCELERATOR PEDAL ON 2000 MERCURY VILLAGER. STICKS ABOUT HALF THE TIME CAUSING ABRUPT SURGE INTO TRAFFIC AND DISLODGING OF OCCUPANTS. *NM

Suspension; Vehicle Speed Control

ODI #10181341

Incident: March 1, 2003 · Filed: February 1, 2007

TL*- THE CONTACT STATED THAT HER 2000 MERCURY VILLAGER HAS ACCELERATION PROBLEMS. WHEN AT A COMPLETE STOP OR AT A LOW SPEED, WHEN SHE TRIED TO ACCELERATE, THE VEHICLE WILL NOT ACCELERATE AS EXPECTED. THE CONTACT STATED THAT SHE HAS TO PUT THE FOOT COMPLETELY TO THE FLOOR FOR THE VEHICLE TO ACCELERATE. SHE HAS REPLACED THE THROTTLE BODY TWICE SINCE SHE OWNED THE VEHICLE. SHE STATED THAT SHE HAD SEVERAL CLOSE CALLS, ALMOST RESULTING IN SEVERAL CRASHES. ALSO, THE STABILIZING LINK WAS CAUSING PROBLEMS WITH THE STEERING. WHEN SHE TURNED LEFT OR RIGHT THERE WAS A NOISE COMING FROM THE FRONT END OF THE DRIVER SIDE WHEEL. IF SHE HIT A HOLE THE VEHICLE MADE A LOUD CLUNKY NOISE. THE CONTACT HAD THE STABILIZER BAR REPAIRED 2/1/07, AND SHE HAS HAD THREE TIRES REPLACED. THE CONTACT STATED THAT DEALERSHIP SAID THE STABILIZER BAR WAS THE CAUSE OF THE TIRES WEARING OUT SO QUICKLY. THERE HAVE BEEN 6 OCCURENCES OF THIS FAILURE. *AK

Vehicle Speed Control; Electrical System

ODI #10178643

Incident: January 6, 2007 · Filed: January 13, 2007

2000 MERCURY VILLAGER HAS COMMON PROBLEM OF GAS PEDAL STICKING AND SPEEDOMETER OUTAGE. BOTH OF THESE ARE SAFETY ISSUES AND NEED TO BE CORRECTED. *JB

Vehicle Speed Control

ODI #10173321

Incident: October 4, 2000 · Filed: November 13, 2006

DT*: THE CONTACT STATED THE ACCELERATOR PEDAL STUCK WHEN DEPRESSED, AND WHEN IT UNSTUCK, THE ADDED PRESSURE CAUSED THE VAN TO LURCH FORWARD. THERE WERE NO WARNINGS PRIOR TO THE FAILURE. THE VEHICLE WAS TAKEN TO THE SERVICE DEALER, WHO DETERMINED THERE WAS NOT ENOUGH LUBRICANT ON THE ACCELERATOR PARTS. THE PROBLEM PERSISTED AFTER VISITING THE SERVICE DEALER. UPDATED 12/5/2006 - THIS HAS BEEN A PROBLEM SINCE THE VEHICLE WAS PURCHASED NEW. *NM

Other Mercury Villager model years

Check your 2000 Mercury Villager VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Mercury Villager at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

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