NHTSA vehicle safety data

2014 Mercedes Benz CLS 550 Recalls & Complaints

The 2014 Mercedes Benz CLS 550 has 4 NHTSA recall campaigns on file as of October 21, 2026. try.vin has no NHTSA owner complaints on file for the 2014 Mercedes Benz CLS 550. Recall repairs are usually free at an authorized Mercedes Benz dealer.

Includes campaigns NHTSA files under the spelling "CLS550".

NHTSA recall and complaint data for the 2014 Mercedes Benz CLS 550. Recall data is refreshed daily from NHTSA.

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Inaccurate Vehicle Location for Emergency Services

NHTSA #19V787000 · Communication · NHTSA notice

Reported November 1, 2019 · Mercedes-Benz USA, LLC.

Potentially affected: 24,226 vehicles

Repair completion: 78.4% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)

Manufacturer campaign 2019120008 · Owners notified December 23, 2019 · Vehicles built January 20, 2012 – October 6, 2016 (per NHTSA)

Defect description

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf

Safety consequence

An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

Manufacturer remedy

MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Wrong Control Unit Software Installed

NHTSA #17V177000 · Electrical System — Software · NHTSA notice

Reported March 14, 2017 · Mercedes-Benz USA, LLC.

Potentially affected: 51 vehicles

Repair completion: 86.27% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)

Owners notified April 21, 2017 · Vehicles built January 1, 2008 – January 1, 2017 (per NHTSA)

Defect description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 AMG GT-S, GLC300, CLA250 and GLE300d 4Matic vehicles, 2013 C250, E350 BlueTec and G63 AMG vehicles, 2008-2014 C300 vehicles, 2013-2014 C300 4Matic and ML350 4Matic vehicles, 2009 C350 vehicles, 2014 CLS550, E350 4Matic, E350 Coupe 4Matic, E350 Wagon 4Matic, GLK350 and SL550 vehicles, 2012 CLS550 4Matic vehicles, 2012-2016 E350 vehicles, 2016-2017 GL450 4Matic vehicles, 2012-2014 ML350 4Matic BlueTec vehicles, 2015 S550, S550 4Matic and C300 4Matic Sedan vehicles, 2015-2016 C300 Sedan vehicles, and 2017 SL63 AMG vehicles. Various control units on these vehicles may have been updated with incorrect software, potentially affecting the correct deployment of the air bags in the event of a crash.

Safety consequence

If the air bags do not deploy as intended in the event of a crash, there would be an increased risk of injury in the event of a crash.

Manufacturer remedy

MBUSA will notify owners, and dealers will update software in the affected control units, free of charge. The recall began April 21, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Rear Side Marker Illumination/FMVSS 108

NHTSA #15V137000 · Exterior Lighting · NHTSA notice

Reported March 10, 2015 · Mercedes-Benz USA, LLC.

Potentially affected: 30,141 vehicles

Repair completion: 91.42% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)

Manufacturer campaign 2015030005 · Owners notified April 6, 2015 · Vehicles built December 2, 2010 – February 18, 2015 (per NHTSA)

Defect description

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2015 CLS 400 and CLS 400 4matic, 2012-2015 CLS 550 and CLS 550 4matic, 2012-2013 CLS 63, 2014 CLS 63, and 2014-2015 CLS 63P. The affected vehicles have LED tail lights that may not light on the sides, reducing the rear side visibility of the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, Reflective Devices, and Associated Equipment."

Safety consequence

Reduced rear side marker illumination may prevent other drivers from seeing the vehicle, increasing the risk of a crash.

Manufacturer remedy

MBUSA will notify owners, and dealers will update the lighting controller software, free of charge. The recall began April 6, 2015. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2015030005.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Rubber Seal may Dislodge and Contact Exhaust

NHTSA #15V088000 · Structure — Body — Hood · NHTSA notice

Reported February 13, 2015 · Mercedes-Benz USA, LLC.

Potentially affected: 147,224 vehicles

Repair completion: 93.07% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)

Manufacturer campaign 2015020001 · Owners notified March 6, 2015 · Vehicles built July 2, 2012 – December 1, 2014 (per NHTSA)

Defect description

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2013-2015 E350 Sedan, E350 4Matic Sedan, E350 4Matic Station Wagon, E400 Hybrid Sedan, CLS 550 CGI, and CLS550 4Matic, 2013-2014 E550 4Matic Sedan, 2013 E63 Sedan, E63 Station Wagon and CLS63, 2014-2015 CLS63 4Matic, E63 4Matic Sedan, E63 4Matic Sedan "S", and E63 4Matic Station Wagon, 2015 CLS400, 2015 E400 Sedan, E400 4Matic Sedan and CLS400 4Matic and 2014 CLS63 "S". The affected vehicles have a rubber seal at the back of the engine bay that may temporarily stick to the hood when it is opened and then may fall into the engine bay when the hood is closed.

Safety consequence

If the rubber seal falls into the engine compartment, it may contact parts of the exhaust system, increasing the risk of a fire.

Manufacturer remedy

MBUSA will notify owners, and dealers will attach four additional retaining clips to the rubber seal, free of charge. The recall began March 6, 2015. Owners may contact MBUSA customer service at 1-201-573-5339. MBUSA's number for this recall is 2015020001.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

try.vin has no NCAP crash-test rating on file for the 2014 Mercedes Benz CLS 550. NHTSA rates some vehicles by body style — pickups by cab, vans by roof height — so check nhtsa.gov/ratings.

try.vin has no NHTSA owner complaints on file for the 2014 Mercedes Benz CLS 550.

Other Mercedes Benz CLS 550 model years

Check your 2014 Mercedes Benz CLS 550 VIN

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