NHTSA vehicle safety data
2011 Mercedes Benz CLS 550 Recalls & Complaints
The 2011 Mercedes Benz CLS 550 has 3 NHTSA recall campaigns on file as of October 21, 2026. try.vin has no NHTSA owner complaints on file for the 2011 Mercedes Benz CLS 550. Recall repairs are usually free at an authorized Mercedes Benz dealer.
Includes campaigns NHTSA files under the spelling "CLS550".
NHTSA recall and complaint data for the 2011 Mercedes Benz CLS 550. Recall data is refreshed daily from NHTSA.
Glass Sunroof Panel May Detach
NHTSA #24V874000 · Visibility — Sun/Moon Roof Assembly · NHTSA notice
Reported November 19, 2024 · Mercedes-Benz USA, LLC
Potentially affected: 33,456 vehicles
Repair completion: 10.18% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
Manufacturer campaign 2024120001/2/3 · Owners notified January 10, 2025
Defect description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please see the recall report for a complete list of models and model years. The glass sunroof panel may not be properly secured and can detach.
Safety consequence
A detached sunroof panel can become a road hazard, increasing the risk of a crash.
Manufacturer remedy
Dealers will inspect and replace the sunroof panel as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of previous NHTSA recall number 22V-954. MBUSA's number for this recall is 2024120001/2/3.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Sunroof Panel May Detach
NHTSA #22V954000 · Visibility — Sun/Moon Roof Assembly · NHTSA notice
Reported December 23, 2022 · Mercedes-Benz USA, LLC
Potentially affected: 131,653 vehicles
Repair completion: 34.43% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
Manufacturer campaign 2023010004/5/6 · Owners notified February 3, 2023
Defect description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The glass sunroof panel may not be properly secured and may detach.
Safety consequence
A detached sunroof panel may become a road hazard, increasing the risk of a crash.
Manufacturer remedy
Dealers will inspect and replace the sunroof panel as necessary free of charge. Owner notification letters were mailed February 3, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall expands NHTSA recall number 19V-918. MBUSA's numbers for this recall are 2023010004, 2023010005, and 2023010006.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Glass Panel May Detach From Vehicle
NHTSA #19V918000 · Visibility — Sun/Moon Roof Assembly · NHTSA notice
Reported December 20, 2019 · Mercedes-Benz USA, LLC.
Potentially affected: 747,928 vehicles
Repair completion: 26.65% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
Manufacturer campaign 2020040011 · Owners notified July 10, 2020
Defect description
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V918-4126.pdf
Safety consequence
A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.
Manufacturer remedy
MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020040011.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Other Mercedes Benz CLS 550 model years
Check your 2011 Mercedes Benz CLS 550 VIN
Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Mercedes Benz CLS 550 at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.
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