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NHTSA campaign 19V918000 · Manufacturer campaign 2020040011

Mercedes Benz Recall 19V-918: Glass Panel May Detach From Vehicle

NHTSA recall 19V918000 (Manufacturer campaign 2020040011) was reported by Mercedes-Benz USA, LLC. on December 20, 2019, with 747,928 vehicles potentially affected (per NHTSA). NHTSA's record lists the Mercedes Benz E320, Mercedes Benz AMG CLS63, Mercedes Benz C230 and more for model years 2001–2011. Owners were notified on July 10, 2020, per NHTSA.

Updated daily from NHTSA's recall files

Is my vehicle included?

This page lists, by model year, the vehicles NHTSA's recall record names for campaign 19V918000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.

To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.

Mercedes Benz VIN check: decode a VIN to see its year, make and model.

Key facts

NHTSA campaign
19V918000 (also written 19V-918 or 19V918)
Filed by
Mercedes-Benz USA, LLC.
Manufacturer campaign number
2020040011
Report received
Potentially affected
747,928 vehicles (per NHTSA)
Component
Visibility — Sun/Moon Roof Assembly
Owners notified

Repair completion: 26.65% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)

NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.

Vehicles listed for this recall

NHTSA's recall record lists these vehicles for recall 19V918000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.

Mercedes Benz

All Mercedes Benz recalls

NHTSA's recall notice

As NHTSA's recall record states it for campaign 19V918000.

Defect description

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V918-4126.pdf

Safety consequence

A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.

Manufacturer remedy

MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020040011.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Sources

Official NHTSA notice for recall 19V918000

Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.