NHTSA vehicle safety data

2000 MCI 102DL3 Recalls & Complaints

The 2000 MCI 102DL3 has 5 NHTSA recall campaigns and 1 owner complaint on file as of November 3, 2026. Recall repairs are usually free at an authorized MCI dealer.

NHTSA recall and complaint data for the 2000 MCI 102DL3. Recall data is refreshed daily from NHTSA.

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2000 MCI 102DL3 owner complaints

Owners have filed 1 complaint with NHTSA about the 2000 MCI 102DL3, describing incidents dated December 14, 2011.

Most-cited components

Suspension 1 complaint

Newest complaints

ODI #10447575 · Filed February 6, 2012
FIRST GROUP ALLEGES TO HAVE EXPERIENCED SEVERAL DRIVESHAFT FAILURES BEGINNING IN MARCH 2010 WHICH WERE NOT CONTAINED BY THE SAFETY LOOPS ON THE SUBJECT MCI BUSES. THEY BELIEVE THAT TWO OF THE EVENTS RESULTED IN MULTIPLE INJURIES AND FATALITIES DUE AN "UNLOCKED CONDITION" OF THE STEERABLE TAG AXLE…

Read the full complaint

NHTSA defect investigations

NHTSA's investigations file lists the 2000 MCI 102DL3 in 2 investigations. A listed model year means only that an investigation names it; it says nothing about any particular vehicle. An open investigation is not a finding that a safety defect exists, and NHTSA can close one without a recall.

Engineering Analysis EA12-007: MCI Drive Shaft Safety Loop Failures
Closed December 3, 2015
- Recall 14V-335
Preliminary Evaluation PE12-007: MCI Driveshaft Safety Loop Failures
Closed September 20, 2012

Open and recently closed NHTSA defect investigations

Incorrect Front Door Glaze Material/FMVSS 205

NHTSA #25V853000 · Structure — Body — Door · NHTSA notice

Reported December 10, 2025 · Motor Coach Industries, Inc

Potentially affected: 15,454 vehicles

Repair completion: 0.03% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign 22-005 · Owners notified February 4, 2026

Defect description

Motor Coach Industries (MCI) is recalling certain 102DL3, 102D3, MC12PTV, E4500, D4000, 102D3ISTV, D4500, J4500, D4000ISTV, D4005, D4505, and J3500 transit buses. Please refer to MCI's recall report for specific model year information. The front door lower curb view glazing material is incorrect. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing Materials."

Safety consequence

The incorrect window glazing material may reduce the driver's visibility, increasing the risk of a crash.

Manufacturer remedy

MCI will replace the glass, free of charge. Owner notification letters were mailed February 4, 2026. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is 22-005.

Battery Equalizers/DC-DC Converters-Possible Fire

NHTSA #13V498000 · Electrical System · NHTSA notice

Reported October 17, 2013 · Motor Coach Industries

Potentially affected: 10,016 vehicles

Repair completion: 34.55% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign 401 · Owners notified February 4, 2014 · Vehicles built January 1, 2000 – June 30, 2011 (per NHTSA)

Defect description

Motor Coach Industries (MCI) is recalling certain model year 2000-2012 D, E, G and J series coaches manufactured January 2000 through June 2011 and equipped with Sure Power battery equalizers containing a particular epoxy sealing, aka 'potting', compound. The specific potting compound used in the subject products for insulation was found to be capable of conducting electricity after being exposed to heat.

Safety consequence

Once electrically conductive, the material is capable of melting and burning, increasing the risk of a fire.

Manufacturer remedy

MCI will notify owners, and Sure Power will replace the equalizers, free of charge. Owners may contact MCI at 1-847-285-2000. This campaign is MCI service bulletin 401.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

BOOST CONNECTOR

NHTSA #06V481000 · Electrical System — 12V/24V/48V Battery · NHTSA notice

Reported December 19, 2006 · MOTOR COACH INDUSTRIES, INC

Potentially affected: 1,617 vehicles

Manufacturer campaign 274 · Owners notified January 2, 2007 · Vehicles built August 26, 1997 – June 7, 2006 (per NHTSA)

Defect description

ON CERTAIN MOTOR COACHES, THE BOOST CONNECTOR HOUSING CAN FAIL OVER TIME, EXPOSING THE POSITIVE AND NEGATIVE TERMINALS.

Safety consequence

THIS COULD RESULT IN THE GROUNDING OF AN UNPROTECTED CIRCUIT AND COULD LEAD TO A THERMAL EVENT IF NOT CORRECTED.

Manufacturer remedy

CUSTOMERS ARE BEING ADVISED TO REMOVE THE BOOST CONNECTOR AND DISCARD IT. CUSTOMERS WILL BE OFFERED A NEW DESIGN BOOST CONNECTOR AS AN ALTERNATIVE AT NO COST. THE RECALL BEGAN ON JANUARY 2, 2007. OWNERS MAY CONTACT MCI AT 1-800-241-2947.

Notes

MCI RECALL NO. 274.CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV.

MCI/TRW STEERING SYSTEMS/TIE ROD ENDS (20EDL)

NHTSA #01V140008 · Steering — Linkages — Tie Rod Assembly · NHTSA notice

Reported December 19, 2001 · MOTOR COACH IND., INC.

Potentially affected: 596 vehicles

Owners notified April 18, 2001 · Vehicles built July 5, 1999 – October 18, 1999 (per NHTSA)

Defect description

MOTORHOMES EQUIPPED WITH DRAG LINK ASSEMBLIES CONTAINING 20-EDL MODEL BALL SOCKETS AND MANUFACTURED BY TRW. CERTAIN OF THE TIE ROD BALL-SOCKET BEARINGS HAVE A BELOW-SPECIFICATION CASE DEPTH AND/OR HARDNESS, WHICH CAN LEAD TO PREMATURE WEAR OF THE SOCKET.

Safety consequence

IF THIS CONDITION OCCURS, THE DRIVER CAN LOSE PARTIAL CONTROL OF THE RIGHT FRONT WHEEL, POSSIBLY RESULTING IN A CRASH.

Manufacturer remedy

DEALERS WILL REPLACE THE DEFECTIVE DRAG LINKS. OWNER/DISTRIBUTOR NOTIFICATION BEGAN APRIL 18, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MCI AT 1-800-241-2941 OR TRW CUSTOMER SERVICE AT 1-866-280-3287.

Notes

ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).

MCI/ABS ECU

NHTSA #00V232010 · Service Brakes, Air — Antilock · NHTSA notice

Reported September 6, 2000 · MOTOR COACH IND., INC.

Potentially affected: 1,849 vehicles

Owners notified September 25, 2000 · Vehicles built August 10, 1998 – August 25, 2000 (per NHTSA)

Defect description

VEHICLE DESCRIPTION: MOTOR HOME CHASSIS BUILT WITH BENDIX AIR ABS WITH AN EC-17 1030R ELECTRONIC CONTROL UNIT (ECU), THERE HAVE BEEN REPORTS OF UNWANTED ABS ACTIVATION AT LOW SPEEDS CAUSED BY 1) CHAFED ABS WHEEL SPEED SENSOR WIRES ON ROTATING PARTS OR 2) A DAMAGED COMPONENT AT THE WHEEL END THAT GENERATES A CERTAIN TYPE OF ERRATIC SENSOR SIGNAL.

Safety consequence

THIS CONDITION COULD CAUSE THE ABS ECU TO EXHAUST THE AIR AT THE AIR BRAKE MODULATORS FOR ONE OR MORE OF THE WHEELS. THIS COULD RESULT IN EXTENDED BRAKING DISTANCES AND A POSSIBLE CRASH.

Manufacturer remedy

DEALERS WILL REPLACE THE ABS ECU.

Notes

OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING SEPTEMBER 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MCI AT 1-800-241-2947. ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).

try.vin has no NCAP crash-test rating on file for the 2000 MCI 102DL3. NHTSA rates some vehicles by body style — pickups by cab, vans by roof height — so check nhtsa.gov/ratings.

1 owner complaint has been filed with NHTSA for the 2000 MCI 102DL3.

Suspension

ODI #10447575

Incident: December 14, 2011 · Filed: February 6, 2012

FIRST GROUP ALLEGES TO HAVE EXPERIENCED SEVERAL DRIVESHAFT FAILURES BEGINNING IN MARCH 2010 WHICH WERE NOT CONTAINED BY THE SAFETY LOOPS ON THE SUBJECT MCI BUSES. THEY BELIEVE THAT TWO OF THE EVENTS RESULTED IN MULTIPLE INJURIES AND FATALITIES DUE AN "UNLOCKED CONDITION" OF THE STEERABLE TAG AXLE AND A LOSS OF VEHICLE CONTROL. THE DESIGN IN QUESTION HAS BEEN IN PRODUCTION SINCE THE EARLY 1990S. A STEERABLE TAG AXLE IS USED TO INCREASE THE GVWR WHILE REDUCING THE TURNING RADIUS AND MINIMIZING THE TIRE SCRUB WHICH WOULD NORMALLY OCCUR WITH A TANDEM REAR AXLE CONFIGURATION. IN THIS CASE, THE TRANSMISSION COUPLES TO THE DRIVESHAFT WHICH THEN PASSES THROUGH A GUARDIAN STRUCTURE IN THE TAG AXLE AND A DEDICATED SAFETY LOOP BEFORE IT COUPLES TO THE DRIVE AXLE. INCREASED ENGINE LENGTH IN THE LAST 20 YEARS HAS SHORTENED THE DRIVESHAFT.

Other MCI 102DL3 model years

Check your 2000 MCI 102DL3 VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your MCI 102DL3 at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

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