NHTSA vehicle safety data
2020 Mack PINNACLE (CHU)
The 2020 Mack PINNACLE (CHU) has 4 NHTSA recalls and 1 owner complaint on record — every open recall is repaired free at an authorized Mack dealer.
Complete safety data for the 2020 Mack PINNACLE (CHU). Data pulled live from api.nhtsa.gov.
ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE:SOFTWARE
NHTSA #21V233000Reported April 1, 2021 · Mack Trucks, Inc.
Defect description
Mack Trucks, Inc. (Mack) is recalling certain 2018-2022 Anthem (AN), Granite (GR/GU), and Pinnacle (CHU/CXU/PI) vehicles equipped with "camelback" rear suspension and electronic stability control. The vehicles may not stay in their lane at certain speeds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 136, "Electronic Stability Control Systems on Heavy Vehicles."
Safety consequence
A vehicle that drifts out of its lane increases the risk of a crash.
Free manufacturer remedy
Mack will notify owners, and dealers will reprogram the vehicle control units, free of charge. The recall began on April 21, 2021. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0423.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
STEERING:LINKAGES:DRAG:LINK:CONNECTION
NHTSA #19V896000Reported December 16, 2019 · Mack Trucks, Inc.
Defect description
Mack Trucks, Inc. (Mack) is recalling certain 2020 Anthem (AN), Granite (GR), and Pinnacle (PI) vehicles. The castle nuts and cotter pins used to connect the steering drag link to the pitman arm and steering arm may have not been correctly installed, potentially causing separation of the drag link.
Safety consequence
If the drag link separates, loss of steering control my occur, increasing the risk of a crash.
Free manufacturer remedy
Mack will notify owners, and dealers will inspect the drag link attachment points, repairing them, as necessary, free of charge. The recall began January 14, 2020. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0420.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
EXTERIOR LIGHTING
NHTSA #19V209000Reported March 18, 2019 · Mack Trucks, Inc.
Defect description
Mack Trucks, Inc. (Mack) is recalling certain 2020 Anthem and Pinnacle trucks. The conspicuity reflectors at the back of the cab may be blocked by the exhaust system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Assoc. Equipment."
Safety consequence
If the reflectors are blocked, the vehicle's visibility to other drivers may be reduced, increasing the risk of crash.
Free manufacturer remedy
Mack has notified owners, and dealers will install additional reflectors on the back of the cab, free of charge. The recall began April 10, 2019. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0418.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
NHTSA #19V054000Reported January 24, 2019 · Mack Trucks, Inc.
Defect description
Mack Trucks, Inc. (Mack) is recalling certain 2019-2020 Mack Anthem, Granite, Pinnacle vehicles. The passenger side door down view mirror may detach from the door.
Safety consequence
If the mirror detaches from the door, the mirror may strike another vehicle or pedestrian, increasing the risk of injury or crash.
Free manufacturer remedy
Mack will notify owners, and dealers will properly attach the mirror, free of charge. The recall began March 19, 2019. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0416.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.