NHTSA campaign 19V896000 · Mack campaign SC0420
Mack Recall 19V-896: Possible Drag Link Separation
NHTSA recall 19V896000 (Mack campaign SC0420) was reported by Mack Trucks, Inc. on December 16, 2019, with 80 vehicles potentially affected (per NHTSA). NHTSA's record lists the Mack ANTHEM (AN), Mack GRANITE (GR) and Mack PINNACLE (CHU) for the 2020 model year. Owners were notified on January 14, 2020, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 19V896000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Free VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 19V896000 (also written 19V-896 or 19V896)
- Filed by
- Mack Trucks, Inc.
- Mack campaign number
- SC0420
- Report received
- Potentially affected
- 80 vehicles (per NHTSA)
- Component
- Steering — Linkages — Drag — Link — Connection
- Owners notified
Repair completion: 88.75% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 19V896000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
Mack
Mack ANTHEM (AN)
- 2020 · Vehicles built September 16, 2019 – October 10, 2019 (per NHTSA)
Mack GRANITE (GR)
- 2020 · Vehicles built September 16, 2019 – October 10, 2019 (per NHTSA)
Mack PINNACLE (CHU)
- 2020 · Vehicles built September 16, 2019 – October 10, 2019 (per NHTSA)
NHTSA's recall notice
As NHTSA's recall record states it for campaign 19V896000.
Defect description
Mack Trucks, Inc. (Mack) is recalling certain 2020 Anthem (AN), Granite (GR), and Pinnacle (PI) vehicles. The castle nuts and cotter pins used to connect the steering drag link to the pitman arm and steering arm may have not been correctly installed, potentially causing separation of the drag link.
Safety consequence
If the drag link separates, loss of steering control my occur, increasing the risk of a crash.
Manufacturer remedy
Mack will notify owners, and dealers will inspect the drag link attachment points, repairing them, as necessary, free of charge. The recall began January 14, 2020. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0420.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Sources
Official NHTSA notice for recall 19V896000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.