NHTSA vehicle safety data

2014 Keystone Montana-Mountaineer Recalls & Complaints

The 2014 Keystone Montana-Mountaineer has 1 NHTSA recall campaign and 5 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Keystone dealer.

NHTSA recall and complaint data for the 2014 Keystone Montana-Mountaineer. Recall data is refreshed daily from NHTSA.

2014 Keystone Montana-Mountaineer owner complaints

Owners have filed 5 complaints with NHTSA about the 2014 Keystone Montana-Mountaineer, describing incidents dated December 19, 2013 to December 26, 2013.

Most-cited components

Structure 3 complaints
Engine 1 complaint
Service Brakes 1 complaint
Wheels 1 complaint

Together, the 5 complaints on file report 1 injury (owner-reported, not verified by NHTSA).

Newest complaints

ODI #10584788 · Filed April 25, 2014
BEFORE RETURNING TO OR. I TOOK MY RV TO HOUSTON METALLURGICAL LABORATORY, INC. I SUSPECTED SOME POSSIBLE CORROSION. (EXCERPT). OUR FIRST OBSERVATION WAS THE ALUMINUM WELDING OF THE FLOOR FRAMEWORK IN WHICH WE COULD SEE SOME OF THE WELDING WOULD NOT BE ACCEPTABLE TO VISUAL INSPECTION TO MORE THAN ONE…
ODI #10584787 · Filed April 25, 2014
NFPA 7.2.4 SHOWER STALLS. IN NO CASE SHALL THE DEPTH OF A SHOWER RECEPTOR BE LESS THAN 2 IN. (51 MM) OR THAN 9 IN. (229 MM). MEASURED FROM THE TOP OF THE FINISHED DAM OR THRESHOLD TO THE TOP OF THE DRAIN. SHOWER IN MY RV MEASURES 10 1/2" TECHNICAL MGR. ASKS WHAT DOES THAT HURT? KEYSTONE ISN'T GOING…
ODI #10584784 · Filed April 25, 2014
VISITING IN HOUSTON, TX. 2013 CHRISTMAS HOLIDAYS I WAS CLEANING INSIDE RV MOUNTAINEERS BASEMENT. I NOTICED ONE OF THE (THAT WAS IN VISION) ALUMINUM FLOOR JOISTS WAS SAWED PART OF THE WAY INTO. THIS FLOOR JOISTS THAT WAS SAWED PART OF THE WAY INTO IS NEXT TO A VERTICAL PLUMBING PIPE. PLUMBING…

Read all 5 complaints

NHTSA defect investigations

NHTSA's investigations file lists the 2014 Keystone Montana-Mountaineer in 1 investigation. A listed model year means only that an investigation names it; it says nothing about any particular vehicle. An open investigation is not a finding that a safety defect exists, and NHTSA can close one without a recall.

Preliminary Evaluation PE15-018: Emergency Exit Obstruction
Closed July 21, 2015
- Recall 15V-409
- Recall 15V-499

Open and recently closed NHTSA defect investigations

Unexpected Unfurling of the Awning

NHTSA #13V155000 · Equipment · NHTSA notice

Reported April 23, 2013 · Keystone RV Company

Potentially affected: 6,561 vehicles

Keystone campaign 13-193 · Owners notified May 7, 2013 · Vehicles built February 19, 2013 – April 11, 2013 (per NHTSA) · Recall influenced by NHTSA's Office of Defects Investigation

Defect description

Keystone RV Company (Keystone) is recalling certain model year 2013-2014 recreational trailers equipped with Dometic 9100 Power Awnings or Weather Pro awnings, awning serial numbers 306xxxx through 314xxxx, manufactured between February 13, 2013, through April 9, 2013. If the awning installation sequence was not completely followed, the awning motor may unknowningly become damaged. A damaged motor may lead to an unfurling of the awning.

Safety consequence

If the awning unfurls unexpectedly either in transit or while parked, it may increase thre risk of personal injury or a crash.

Manufacturer remedy

Keystone will notify owners and dealers will replace the awning motor, free of charge. The recall began on May 7, 2013. Owners may contact Keystone at 1-866-425-4369. Keystone's campaign recall number is 13-193.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

try.vin has no NCAP crash-test rating on file for the 2014 Keystone Montana-Mountaineer. NHTSA rates some vehicles by body style — pickups by cab, vans by roof height — so check nhtsa.gov/ratings.

5 owner complaints have been filed with NHTSA for the 2014 Keystone Montana-Mountaineer.

Structure

ODI #10584788

Incident: December 26, 2013 · Filed: April 25, 2014

BEFORE RETURNING TO OR. I TOOK MY RV TO HOUSTON METALLURGICAL LABORATORY, INC. I SUSPECTED SOME POSSIBLE CORROSION. (EXCERPT). OUR FIRST OBSERVATION WAS THE ALUMINUM WELDING OF THE FLOOR FRAMEWORK IN WHICH WE COULD SEE SOME OF THE WELDING WOULD NOT BE ACCEPTABLE TO VISUAL INSPECTION TO MORE THAN ONE WELDING CODE......ONE EXAMPLE.....PHOTO PAGES #1 THRU 7 SHOW WELDS THAT WOULD NOT PASS A VISUAL INSPECTION. I KNOW YOU ALSO HAD CONCERNS DUE TO AIR FLOW, (COMPARTMENTS THAT SHOULD BE SEALED BUT ARE NOT) THAT THE ALUMINUM BEAMS ARE SHOWING WHAT APPEARS TO BE INITIAL STAGES OF CORROSION. CONCERNS THAT CONTAMINATED AIR (FROM VENTS SUCH AS HOLDING TANKS, HEATER, GAS TANKS) MAY BE ACCELERATING THE CORROSION AND MAY ALSO BE INTRODUCING A FORM OF CORROSION KNOWN AS MIC/MAC (MICROBIOLOGICAL INDUCED OR ASSISTED CORROSION) WHICH MAY TURN BE A HEALTH HAZARD........I HAVE NOT READ OR STUDIED YOUR WARRANTY PAPERS BUT IF THE ITEMS WE SEE ARE IN DIRECT VIOLATION OF THE NFPA 1192 DOCUMENT THEN IF THE MANUFACTURER DOES NOT WANT TO ADDRESS THE VIOLATIONS THEN I WOULD REPORT TO THE NFPA, DOCUMENT ALL ASPECTS OF VIOLATIONS INCLUDING QUOTING THE RULES OR MANDATORY REQUIREMENTS-STATING THE VIOLATION ALONG WITH DOCUMENTATION. I WOULD ALSO CONTACT NATIONAL TRANSPORTATION SAFETY BOARD IN REGARDS TO THE NFPA....I HIGHLY RECOMMEND THAT YOU CONTACT CARR ENGINEERING HERE IN HOUSTON WHILE YOU ARE IN TOWN...HOUSTON METALLURGICAL LAB. INC. REPORT CONTAINS 24 PHOTOS THEY TOOK. NOTE MY COMPLAINT LETTER HAS 126 PG CONTAINING NFPA CODES AND PHOTOS OF EACH COMPLAINT. AS TODAY THE SELLING DEALER HAS NOT SCHEDULED MY RV FOR WARRANTY. THEY HAVE PHOTOS OF A BLADE SEAL THAT IS WAVY AND TAPE THAT IS COVERING A HOLE IN THE ROOF AND A WORN SPOT..... RECENTLY I HAND CARRIED A LETTER TO THE SELLING DEALER, SERVICE MGR HAVING WHAT I BELIEVE ARE 52 VALID WARRANTY ITEMS. TECH MGR. SAID HE HAS MY 52 COMPLAINTS. *TR

Structure

ODI #10584787

Incident: December 26, 2013 · Filed: April 25, 2014

NFPA 7.2.4 SHOWER STALLS. IN NO CASE SHALL THE DEPTH OF A SHOWER RECEPTOR BE LESS THAN 2 IN. (51 MM) OR THAN 9 IN. (229 MM). MEASURED FROM THE TOP OF THE FINISHED DAM OR THRESHOLD TO THE TOP OF THE DRAIN. SHOWER IN MY RV MEASURES 10 1/2" TECHNICAL MGR. ASKS WHAT DOES THAT HURT? KEYSTONE ISN'T GOING TO CHANGE OUT THAT SHOWER STALL. TECH MGR. MEETING ME IN TX. TOLD ME 4 + TIMES I HAD AGREE TO HIS TERMS OR TAKE MY RV OFF THE LOT. FINALLY I TOOK RV OFF LOT BUT I NEEDED AN UNBIASED OPINION FOR IT WOULD BE BETWEEN ME AND POSSIBLY ALL OF THEM AT THE DEALERSHIP SO I CALLED WALLER COUNTY SHERIFFS DEPT. INCIDENT # 287911 DATED 01/15/2014. *TR

Structure

ODI #10584784

Incident: December 26, 2013 · Filed: April 25, 2014

VISITING IN HOUSTON, TX. 2013 CHRISTMAS HOLIDAYS I WAS CLEANING INSIDE RV MOUNTAINEERS BASEMENT. I NOTICED ONE OF THE (THAT WAS IN VISION) ALUMINUM FLOOR JOISTS WAS SAWED PART OF THE WAY INTO. THIS FLOOR JOISTS THAT WAS SAWED PART OF THE WAY INTO IS NEXT TO A VERTICAL PLUMBING PIPE. PLUMBING INSTALLER MAY HAVE SAWED THIS FLOOR JOISTS. I LATER EMAILED A CONSUMER REP. AT KEYSTONE RV ASKING IF THE SAWED ALUMINUM FLOOR JOISTS WOULD CAUSE STRUCTURAL INTEGRITY OR DECREASE THE RV VALUE. HE WOULD NOT RETURN THIS EMAIL. I HAVE RELENTLESSLY CONTACTED KEYSTONE RV MFG ABOUT PROBLEMS WITH THIS RV. TECH MGR FOR KEYSTONE WHO I MET IN TX HAS TOLD ME TWO TIMES IF I DIDN'T AGREE TO HIS TERMS HE WOULD NOT AUTHORIZE ANY WARRANTY WORK TO BE PERFORMED ON MY RV. ON 3 OCCASIONS WE HAVE TALKED ABOUT HOW WE COULD ADDRESS WARRANTY ISSUES ON MY RV. HE STILL REFUSES WARRANTY WORK ON MY RV. I AM BACK IN OREGON AND ONE OF THE OWNER'S OF THE SELLING DEALER EMAILED ME KEYSTONE WOULD WORK DIRECTLY WITH ME. I STILL CAN'T GET WARRANTY WORK PERFORMED. TECH MGR AND I RECENTLY TALKED ON THE PHONE AND HE ASKED I BELIEVE WOULD I SELL MY RV BACK TO KEYSTONE? I COULD NOT THINK FAST ENOUGH FOR I AM MENTALITY EXHAUSTED AFTER WRITING A 126 PAGE COMPLAINT LETTER TO KEYSTONE HOPING TO RESOLVE WARRANTY ISSUES. EACH COMPLAINT HAS A PHOTO AND A NFPA CODE NUMBER. NOTE PLEASE. I HAVE PREVIOUSLY REQUESTED MY FUNDS BACK FROM SELLING DEALER AND WAS REFUSED. WHEN TECH MGR. ASKED IF I WOULD SELL THE RV BACK MY WIFE SAID TELL HIM WE LIVE IN THIS. TECH MGR. SAID THEY WOULD NOT BUILD ME ANOTHER RV BECAUSE I LOOK TO THOROUGHLY AT RV'S. I INFORMED TECH MGR. I RESEARCHED OVER 1,000 HR JUST TO GET IN A POSITION TO SPEAK THIS OFTEN AND THAT I WOULD TRADE MY RV FOR AN ALPINE FOR I WAS TOLD ITS BETTER BUILT & 1 1/2 BATH. HE AGREED TO TRADE BUT 1ST TALK WITH HIS BOSS. NEXT CALL HE SAID I HAD TO PAY SOME MONEY. *TR

Wheels; Service Brakes

ODI #10584783

Incident: December 19, 2013 · Filed: April 25, 2014

FOLLOWING INSTRUCTIONS IN RV OWNERS MANUAL I CHECKED LUG NUT TORQUE AT SELLING DEALER. TORQUE WAS TOO HIGH. LATER SERVICE TECHNICIAN REPLACED THE FOUR WHEEL HUBS. SELLING DEALER SERVICE MANAGER REFUSED TO REPLACE BEARING CUPS AND BEARINGS IN MATCHED SETS. I CALLED DEXTER ASKING HELP. DEXTER SHOWED ME IN THE WEBSITE REPLACING SETS IS RECOMMENDED. THIS WAS BEFORE WE LEFT OREGON TO TEXAS FOR THE HOLIDAYS. I HAVE EMAILED NUMEROUS COMPANIES ASKING INFORMATION ABOUT MATCHED SETS. EACH COMPANY AGREED MATCHED BEARING CUPS AND BEARING ARE TO BE REPLACED IN MATCHED SETS. THE SERVICE MANAGER STILL REFUSES TO INSTALL MATCHED SETS. AFTER RETURNING FROM OREGON I READ THE DEXTER AXLE BOOK THAT CAME WITH MY RV. I READ IN DEXTERS BOOK INSTALLING MATCHING SETS IS REQUIRED AND EMAILED THIS TO THE SERVICE MANAGER. VISITING HIM THE OTHER DAY IN HIS OFFICE HE STATED THE SELLING DEALER DOES NOT INSTALL BEARING CUPS AND BEARING IN MATCHED SETS AND HE WILL NOT INSTALL MATCHED SETS IN MY RV. ANOTHER BOOKLET THAT CAME WITH MY RV IS A BOOKLET FROM CLI. CLI REQUIRES MATCHED SETS TO BE INSTALLED AND AGAIN THE SERVICE MANAGER REFUSED TO INSTALL PER MANUFACTURERS REQUIREMENTS. WHAT CAN I DO? *TR

Engine and Engine Cooling

ODI #10584780

1 injury

Incident: December 26, 2013 · Filed: April 25, 2014

DECEMBER 26, 2013, MY WIFE AND I STOPPED AT A REST STOP IN VAN HORN, TEXAS FOR A FEW HOURS REST. OUR RV WAS NOT MANUFACTURED WITH A FURNACE AIR RETURN DUCT. WE HAD JUST BOUGHT A NEW DODGE 3500 WITH A CUMMINS DIESEL ENGINE HAVING ALL THE BELLS & WHISTLES (FIRST FOR US). WAKING UP I DECIDE TO SHOW OFF THE (NEW TO US) ENGINE REMOTE START FEATURE. BEFORE THE ENGINE STARTED I WAS PUTTING ON MY SHOES TO WALK OUR PET. WHILE WAITING ON OUR DOG TO RELIEVE HERSELF I HEARD MY WIFE YELLING OUT, EXHAUST IS COMING INSIDE. I DIDN'T HAVE A TRUCK KEY WITH ME SO I RAN TO THE RV TO SHUT OFF THE PROPANE FUEL FURNACE. THE FURNACE TAKING TIME TO SHUT OFF I STUPIDLY TURNED ON THE LIVING ROOM POWER VENT IN THE CEILING. THIS VERY POWERFUL VENT FAN MADE THIS SITUATION MORE DANGEROUS. UNDER PRESSURE HEARING MY WIFE YELLING I DIDN'T REACT PROPERLY AND BEGAN PRESSING FURNACE BUTTONS WHILE STANDING ON THE STEPS TO BED & BATHROOM ABOVE THE TWO FURNACE AIR RETURN GRILLS I BREATHED A LOT OF THE DIESELS EXHAUST. I CALLED POISON CONTROL FOR MY LUGS WERE BURNING SOMETHING TERRIBLY. KEYSTONE RV MANUFACTURED OUR 5TH WHEEL WITHOUT A FURNACE AIR RETURN DUCT. OPERATING A VENT FAN DRAWS OUTSIDE AIR IN REVERSE DIRECTION THROUGH THE FURNACE TWO WOODEN VENTS LOCATED IN THE STEPS I WAS STANDING ON. WE HAVE NO WAY TO PREVENT OUTSIDE AIR (CONTAINING EXHAUST FUMES OR ANY OTHER HARMFUL PRODUCT PRESENT IN THE AIR) FROM FREE FLOWING INTO RV LIVING QUARTERS WITH FURNACE FAN ON OR OFF. KEYSTONE AND SELLING DEALER REFUSES TO REMEDY THIS LIFE THREATENING CONDITION. KEYSTONE CONTINUES TO STATE THEY BUILT OUR RV TO CODE AND RECENTLY KEYSTONE TECHNICAL MANAGER STATED TO ME AS OTHER TIMES, A FURNACE AIR DUCT IS NOT REQUIRED TO BE INSTALLED IN THE FURNACE SYSTEM. ATWOOD THE FURNACE MANUFACTURER RECENTLY EMAILED ME "DID YOU CONTACT KEYSTONE? THEY INSTALLED THE FURNACE WRONG." KEYSTONE REFUSES TO INSTALL A DUCT. *TR

Other Keystone Montana-Mountaineer model years

Check your 2014 Keystone Montana-Mountaineer VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Keystone Montana-Mountaineer at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

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