NHTSA campaign 15V409000 · Keystone campaign 15-232
Keystone Recall 15V-409: Rear Window Emergency Exit may not be Usable
- Recall influenced by NHTSA's Office of Defects Investigation
NHTSA recall 15V409000 (Keystone campaign 15-232) was reported by Keystone RV Company on June 29, 2015, with 537 vehicles potentially affected (per NHTSA). NHTSA's record lists the Keystone Montana and Keystone Mountaineer for model years 2013–2014. Owners were notified on July 9, 2015, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 15V409000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Free VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 15V409000 (also written 15V-409 or 15V409)
- Filed by
- Keystone RV Company
- Keystone campaign number
- 15-232
- Report received
- Potentially affected
- 537 vehicles (per NHTSA)
- Component
- Equipment
- Owners notified
Repair completion: 34.17% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 15V409000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
Keystone
Keystone Montana
- 2013 · Vehicles built November 12, 2012 – January 30, 2013 (per NHTSA)
Keystone Mountaineer
- 2014 · Vehicles built August 21, 2013 – September 18, 2013 (per NHTSA)
NHTSA's recall notice
As NHTSA's recall record states it for campaign 15V409000.
Defect description
Keystone RV Company (Keystone) is recalling certain model year 2013 Montana trailers, models 3100RL, 3150RL13, 3400RL, 3402RL, 3582RL, 3625RE, 3725RL, 3750FL, and 3900FB, manufactured November 12, 2012, to January 30, 2013, and 2014 Mountaineer trailers, models 331RLT, 356TBF and 375FLF, manufactured August 21, 2013, to September 18, 2013. In all models except the Mountaineer 375FLF, the rear windows are labeled with an exit sticker, but the rear window is not intended to be a secondary emergency exit. With the Mountaineer 375FLF, the rear window is intended as the secondary emergency exit, but it may be blocked by the rear ladder.
Safety consequence
In the event of an emergency, occupants could try to escape through the rear window, but would not be able to. This delay in their escape may increase the risk of injury.
Manufacturer remedy
Keystone has notified owners, and dealers will remove the emergency exit sticker from the windows that were not intended to be emergency exits. Mountaineer 375FLF vehicles will have the window replaced, so that egress section of the window is on the opposite side of where the ladder is installed. These repairs will be performed free of charge. The recall began on July 9, 2015. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 15-232.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Sources
Official NHTSA notice for recall 15V409000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.