NHTSA vehicle safety data

2022 Jeep Grand Cherokee 4XE Recalls & Complaints

The 2022 Jeep Grand Cherokee 4XE has 12 NHTSA recall campaigns and 147 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Jeep dealer.

NHTSA recall and complaint data for the 2022 Jeep Grand Cherokee 4XE. Recall data is refreshed daily from NHTSA.

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2022 Jeep Grand Cherokee 4XE owner complaints

Owners have filed 147 complaints with NHTSA about the 2022 Jeep Grand Cherokee 4XE, describing incidents dated February 1, 2022 to September 16, 2026.

Most-cited components

Electrical System 44 complaints
Steering 33 complaints
Forward Collision Avoidance 25 complaints
Engine 21 complaints
Power Train 19 complaints
Lane Departure 14 complaints

Of the 147 complaints on file, 8 report a crash; across all 147 complaints, owners report 7 injuries (owner-reported, not verified by NHTSA).

Newest complaints

ODI #11764756 · Filed September 16, 2026
The contact owns a 2022 Jeep Grand Cherokee 4XE. The contact stated that while driving at an undisclosed speed, the vehicle repeatedly stalled in traffic and failed to accelerate. The driver was forced to frequently pull over to the shoulder. The vehicle was taken to a dealer, and the technician…
ODI #11650653 · Filed March 25, 2025
The vehicle is displaying "service hybrid system" when driving at highway speeds. We have been told by the service center that this is just a code b273c-00, an error with the airbag system, and we should not worry about this since it is a computer glitch. I have confirmed with the service advisor…
ODI #11649069 · Filed March 18, 2025
While driving on the highway, I heard a loud POP coming from the roof of my vehicle. I have a panoramic sunroof. I then pulled over and saw that my sunroof had shattered. The car is less than two years old. I did some research and discovered that I was not the first person to whom this happened. I…

Read all 147 complaints

Rear Coil Springs May Detach

NHTSA #26V562000 · Suspension — Rear — Springs — Coil Springs · NHTSA notice

Reported September 1, 2026 · Chrysler (FCA US, LLC)

Potentially affected: 328,381 vehicles

Completion not yet reported (dataset updated November 3, 2026)

Manufacturer campaign 89D · Vehicles built starting August 4, 2021 (per NHTSA) · Recall influenced by NHTSA's Office of Defects Investigation

Defect description

Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L, 2022-2023 Jeep Grand Cherokee, and Jeep Grand Cherokee 4XE vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.

Safety consequence

Rear coil springs that detach from the vehicle while driving increase the risk of a crash.

Manufacturer remedy

Dealers will replace the rear coil spring lower isolators, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed September 29, 2026. Additional letters will be sent once the final remedy is available. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 89D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on September 9, 2026. This recall replaces NHTSA recall numbers 26V051 and 23V413. Vehicles already repaired under the previous recalls will need to have the new remedy completed.

High Voltage Battery May Fail and Cause Fire

NHTSA #24V720000 · Electrical System — Propulsion System — Traction Battery · NHTSA notice

Reported September 27, 2024 · Chrysler (FCA US, LLC)

Potentially affected: 154,032 vehicles

Manufacturer campaign 95B · Owners notified December 16, 2024

Defect description

Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Wrangler 4XE and 2022-2024 Jeep Grand Cherokee 4XE vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.

Safety consequence

A vehicle fire while parked or driving can increase the risk of injury.

Manufacturer remedy

This recall is replaced by NHTSA recall number 25V741. Vehicles already repaired under this recall will need to have the new remedy completed. Owners are advised to park outside and away from structures, and not to recharge their vehicles until they are repaired. Dealers will update the high voltage battery pack software and replace the battery pack assembly, if necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed October 11, 2024. Owner notification letters were mailed beginning December 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 95B. Vehicles in this recall that were previously recalled for the same issue under NHTSA Recall 23V-787 will need to have the new remedy performed.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Incorrectly Installed Rear Coil Springs

NHTSA #23V413000 · Suspension — Rear — Springs — Coil Springs · NHTSA notice

Reported June 8, 2023 · Chrysler (FCA US, LLC)

Potentially affected: 305,282 vehicles

Repair completion: 100% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign 64A · Owners notified June 29, 2023

Defect description

Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. The rear coil springs may have been incorrectly installed and detach from the vehicle while driving.

Safety consequence

Rear coil springs that detach from the vehicle while driving increases the risk of a crash.

Manufacturer remedy

Dealers will inspect and if necessary, repair the rear coil spring assemblies, free of charge. Owner notification letters were mailed June 29, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 64A. This recall is replaced by NHTSA recall 26V051. All vehicles will need to have the new recall remedy performed.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Engine May Shut Down

NHTSA #23V412000 · Engine · NHTSA notice

Reported June 8, 2023 · Chrysler (FCA US, LLC)

Potentially affected: 12,458 vehicles

Repair completion: 98.6% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign 65A · Owners notified June 27, 2023

Defect description

Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Grand Cherokee vehicles equipped with 2.0L PHEV engines. The engine may shut down due to a loss of communication between the transmission control module and the hybrid control processor.

Safety consequence

An engine shut down can result in an unexpected loss of drive power, increasing the risk of a crash.

Manufacturer remedy

Dealers will update the vehicle control software, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 65A.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Steering Column Incorrectly Assembled

NHTSA #23V352000 · Steering — Column · NHTSA notice

Reported May 18, 2023 · Chrysler (FCA US, LLC)

Potentially affected: 89,372 vehicles

Repair completion: 95.86% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign 58A · Owners notified June 6, 2023

Defect description

Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. An incorrectly assembled steering column intermediate shaft may disconnect from the u-joint, and result in a loss of steering control.

Safety consequence

A loss of steering control increases the risk of a crash.

Manufacturer remedy

Dealers will inspect and, if necessary, replace the intermediate shaft and assembly parts, free of charge. Owner notification letters were mailed June 6, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 58A.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Missing Dashboard Air Bag Warning Label/FMVSS 208

NHTSA #23V336000 · Equipment — Other — Labels · NHTSA notice

Reported May 11, 2023 · Chrysler (FCA US, LLC)

Potentially affected: 17,108 vehicles

Repair completion: 100% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign 52A · Owners notified May 25, 2023

Defect description

Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee L and Grand Cherokee vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Safety consequence

Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.

Manufacturer remedy

FCA US, LLC will mail owners the warning label information, free of charge. Dealers will inspect unsold vehicles and install the required label, as necessary, free of charge. Owner notification letters were mailed May 25, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 52A.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Damaged Tail Light Side Marker Assembly/FMVSS 108

NHTSA #22V544000 · Exterior Lighting — Tail Lights · NHTSA notice

Reported July 28, 2022 · Chrysler (FCA US, LLC)

Potentially affected: 99,186 vehicles

Repair completion: 90.86% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign Z50 · Owners notified June 8, 2023

Defect description

Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Grand Cherokee and 2021-2022 Jeep Grand Cherokee L vehicles. The tail light side marker assemblies may be damaged and not illuminate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamp, Reflective Devices, and Associated Equipment."

Safety consequence

A tail light side marker that does not illuminate can reduce vehicle visibility to other drivers, increasing the risk of a crash.

Manufacturer remedy

Dealers will inspect and replace both body-mounted tail light assemblies, as necessary, free of charge. Owner notification letters were mailed June 8, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z50.

Notes

: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Hazard Lights May Flash While Braking/FMVSS 108

NHTSA #22V327000 · Exterior Lighting — Hazard Flashing Warning Lights · NHTSA notice

Reported May 12, 2022 · Chrysler (FCA US, LLC)

Potentially affected: 20 vehicles

Repair completion: 100% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign Z41 · Owners notified May 26, 2022

Defect description

Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Grand Cherokee and Grand Cherokee L vehicles. The vehicle's hazard lights may flash when the brake pedal is applied. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Safety consequence

Flashing hazard lights during braking may cause confusion for other drivers, increasing the risk of a crash.

Manufacturer remedy

Dealers will update the body control module, free of charge. Owner notification letters were mailed May 26, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z41.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Stuck EGR Valve May Cause Loss of Drive Power

NHTSA #22V284000 · Engine and Engine Cooling — Exhaust System — Emission Control — Gas Recirculation Valve (EGR VALVE) · NHTSA notice

Reported April 28, 2022 · Chrysler (FCA US, LLC)

Potentially affected: 1,308 vehicles

Repair completion: 89.91% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign Z31 · Owners notified June 23, 2022

Defect description

Chrysler (FCA US, LLC) is recalling certain 2021 Dodge Durango, Jeep Grand Cherokee WK, 2022 Jeep Grand Cherokee, and 2021-2022 Jeep Grand Cherokee L vehicles equipped with 3.6L engines. The exhaust gas recirculation (EGR) valve may stick open, resulting in an unexpected loss of drive power.

Safety consequence

An unexpected loss of drive power increases the risk of a crash.

Manufacturer remedy

Dealers will replace the EGR valve assembly, free of charge. Owner notification letters were mailed June 23, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z31.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Turn Signal Malfunction/FMVSS 108

NHTSA #22V249000 · Exterior Lighting — Turn Signal · NHTSA notice

Reported April 14, 2022 · Chrysler (FCA US, LLC)

Potentially affected: 65 vehicles

Repair completion: 96.92% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign Z35 · Owners notified April 28, 2022

Defect description

Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Grand Cherokee and Grand Cherokee L vehicles. Due to a software programming error, any failure with the turn signals would not be communicated to the driver. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Safety consequence

If a turn signal fails, the driver will not be informed and surrounding drivers will not receive indication of the intention to change vehicle direction, which can increase the risk of a crash.

Manufacturer remedy

Dealers will update the body control module software, free of charge. Owner notification letters were mailed April 28, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z35.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Tether Weld Missing From Seat Back Frame/FMVSS 225

NHTSA #22V180000 · Child Seat — Vehicle Tether Anchor · NHTSA notice

Reported March 24, 2022 · Chrysler (FCA US, LLC)

Potentially affected: 4,586 vehicles

Repair completion: 94.63% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign Z24 · Owners notified April 7, 2022

Defect description

Chrysler (FCA US, LLC) is recalling certain 2021-2022 Jeep Grand Cherokee L vehicles. These vehicles may have been built with a missing weld from the seat back frame to the child seat tether anchorage. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."

Safety consequence

A missing weld may allow the child seat tether to separate from the seat frame during a crash, increasing the risk of injury.

Manufacturer remedy

Dealers will inspect and, if necessary, replace the second-row seat back frame, free of charge. Owner notification letters were mailed April 7, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Z24.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Steering Assembly Bar May Bind Inside Rack

NHTSA #22V154000 · Steering — Rack and Pinion · NHTSA notice

Reported March 14, 2022 · Chrysler (FCA US, LLC)

Potentially affected: 931 vehicles

Repair completion: 89.27% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign Z18 · Owners notified May 12, 2022

Defect description

Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango and 2022 Jeep Grand Cherokee vehicles. The steering gear rack bar may have been insufficiently hardened during manufacturing, possibly allowing it to bind within the steering rack, and resulting in difficulty steering or a loss of steering control.

Safety consequence

Difficulty steering, or a loss of steering control, can increase the risk of a crash.

Manufacturer remedy

Dealers will replace the steering gear assembly, free of charge. Owner notification letters were mailed on May 12, 2022. Owners may contact FCA US, LLC customer service at 1-800-852-1403. FCA US, LLC's number for this recall is Z18.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

try.vin has no NCAP crash-test rating on file for the 2022 Jeep Grand Cherokee 4XE. NHTSA rates some vehicles by body style — pickups by cab, vans by roof height — so check nhtsa.gov/ratings.

147 owner complaints have been filed with NHTSA for the 2022 Jeep Grand Cherokee 4XE.

Power Train

ODI #11764756

Incident: September 16, 2026 · Filed: September 16, 2026

The contact owns a 2022 Jeep Grand Cherokee 4XE. The contact stated that while driving at an undisclosed speed, the vehicle repeatedly stalled in traffic and failed to accelerate. The driver was forced to frequently pull over to the shoulder. The vehicle was taken to a dealer, and the technician removed the terrain switch; however, the failure persisted. The vehicle was then taken to another dealer. The contact stated that the check engine warning light illuminated during one of the failures.

Electrical System; Air Bags

ODI #11650653

Incident: March 15, 2025 · Filed: March 25, 2025

The vehicle is displaying "service hybrid system" when driving at highway speeds. We have been told by the service center that this is just a code b273c-00, an error with the airbag system, and we should not worry about this since it is a computer glitch. I have confirmed with the service advisor that it is now impossible to distinguish a real hybrid system malfunction from a "fake" airbag system warning. I am told that the vehicle is safe to drive and nothing requires repair, however, Jeep star publication case S2408000063 states there is a fix, but it is only to be used to "mitigate buyback." That is unacceptable and needs to be remedied as soon as possible.

Unknown or Other

ODI #11649069

Incident: March 18, 2025 · Filed: March 18, 2025

While driving on the highway, I heard a loud POP coming from the roof of my vehicle. I have a panoramic sunroof. I then pulled over and saw that my sunroof had shattered. The car is less than two years old. I did some research and discovered that I was not the first person to whom this happened. I contacted Jeep, and they were no help with it. They stated they were not responsible for anything and did not even care what I had to say.

Electrical System; Unknown or Other; Fuel/Propulsion System

ODI #11645230

Incident: February 2, 2025 · Filed: February 27, 2025

This vehicle has a nonstop history of unresolved electrical issues cause numerous warnings of failed systems, failure to start and randomly going into "Limp mode". It has been to the Jeep service shop 7 times so far. Recently, the vehicle completely shut down and lost all power while driving at speeds higher than 50 mph on 2 separate occasions. On February 2nd 2025 the vehicle lost power on the freeway at 80 mph. I swerved into the left shoulder to prevent an accident. vehicle was towed to Jeep service center, a software upgrade was performed and returned to me as presumed "fixed" by Jeep. On February 25, 2025 the vehicle again lost all power while driving down a highway at 50 mph. Again, forcing me to swerve off the road onto the right shoulder to avoid an accident. Vehicle again was towed to a Jeep service center where it remains.

Electrical System; Unknown or Other; Engine

ODI #11644038

Incident: February 11, 2025 · Filed: February 20, 2025

While driving on the freeway, the vehicle turned off. No engine, no electric, no headlights. I had to coast to the side during traffic. The mechanic is replacing the OCR module, stating the car thought it was in a collision and turned off. Though obviously it wasn’t. Before which, the screen flashes off from time to time. The car has had loss of power for a moment in the past but never all the way off. This was extremely dangerous and I’m concerned the OCR will not fix the issue. It is with the dealership now.

Electrical System

ODI #11643918

Incident: January 24, 2025 · Filed: February 20, 2025

See attached document for complaint.

Electrical System

ODI #11642599

Incident: February 5, 2025 · Filed: February 13, 2025

I started getting random "service hybrid electrical system" warnings. The warning would come up and go away after approximately 5 seconds. On 2/5/25 I was on the highway going about 65mph when this warning light came on and I lost power. I still had power steering and brakes, but no acceleration. I was in the middle lane during rush hour, trying to coast over to the shoulder. Luckily I was able to make it without causing an accident. I put the vehicle in park and was able to restart. This happened a second time, but luckily I had just parked and was idling. Obviously, this is a very scary, dangerous situation for a vehicle to suddenly lose power anytime let alone when on a very busy highway. The vehicle is currently at the Jeep dealer, but I have read that this is a very common problem with the Jeep hybrids and does not sound like Jeep has figured out the root cause.

Power Train; Engine; Fuel/Propulsion System

ODI #11639682

Incident: January 29, 2025 · Filed: January 30, 2025

I was driving in hybrid mode at approximately 50 mph gently accelerating up a gentle hill. All of a sudden, the vehicle lost a significant amount of its motive power and experienced a significant shudder. The power delivery to the vehicle was significantly reduced for 2-3 seconds, puting myself and family at significant risk. The red service hybrid system light lit up on the dashboard and blinked for approximately 5 seconds. The vehicle then returned to normal operation. I took the vehicle to the Jeep dealership the next day and they were not able to find any associated error codes or replicate the issue.

Engine

ODI #11638830

Incident: November 28, 2024 · Filed: January 27, 2025

The contact owns a 2022 Jeep Grand Cherokee. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the RPM's increased and the vehicle stalled. The contact drove the vehicle to the shoulder of the road where the vehicle was turned off and restarted and the vehicle was driven to the residence. The vehicle was taken to the dealer however, the failure was not duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. Additionally, the contact stated that the failure had occurred several times. The manufacturer was not made aware of the failure. The failure mileage was approximately 85,095.

Fuel/Propulsion System

ODI #11636105

Incident: January 8, 2025 · Filed: January 15, 2025

Event occurred within 2 days and 50 miles of recall 95B service being performed on 2022 Jeep Grand Cherokee 4xe showing passing results. After startup of the vehicle and being placed into 'electric' only drive mode and DRIVE engaged, the vehicle traveled down the driveway approximately 10 feet when the vehicle juddered, the driver display showed an error message "Service Hybrid Electric Vehicle System", a red wrench icon appeared in the dashboard/instrument cluster, and the vehicle automatically switch into 'hybrid' drive mode and started the gasoline motor. The vehicle was turned off, then restarted. Upon restart the error message was not visible and the red wrench icon was gone. Vehicle was then able to be operated in full electric drive mode. My safety was at risk because if the sudden juddering and loss of power occurred at speed on the general roadway instead of in my driveway I could have lost control of the vehicle and crashed. I do not know if this has been reproduced by the dealership but I have heard anecdotally about other 4xe drivers having this same issue immediately after the 95B recall service was performed. The vehicle is scheduled for inspection with a Jeep dealership on 1/21/25

Other Jeep Grand Cherokee 4XE model years

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