NHTSA vehicle safety data

2025 Jeep Grand Cherokee 4XE Recalls, Ratings & Complaints

The 2025 Jeep Grand Cherokee 4XE has 1 NHTSA recall campaign and 2 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Jeep dealer.

NHTSA recall and complaint data for the 2025 Jeep Grand Cherokee 4XE, plus NCAP crash-test ratings. Recall data is refreshed daily from NHTSA.

2025 Jeep Grand Cherokee 4XE owner complaints

Owners have filed 2 complaints with NHTSA about the 2025 Jeep Grand Cherokee 4XE, describing incidents dated November 14, 2024 to September 23, 2025.

Most-cited components

Electrical System 1 complaint
Engine 1 complaint
Service Brakes 1 complaint
Vehicle Speed Control 1 complaint

Of the 2 complaints on file, 1 reports a fire (owner-reported, not verified by NHTSA).

Newest complaints

ODI #11689631 · Filed September 25, 2025
The contact owns a 2025 Jeep Grand Cherokee. The contact stated that her husband was running an errand. The contact stated that he had parked the vehicle and had turned it off. When the contact's husband returned to the vehicle, he observed that smoke had filled the passenger cabin and smoke was…
ODI #11638274 · Filed January 24, 2025
Purchased vehicle at dealer with 0 miles, and shortly after i had a service hybrid battery, brake system malfunction, auto emergency braking service required. After taking to the dealer multiple times. They are unable to find anything.

Read all 2 complaints

Engine Failure May Cause Fire or Loss of Drive Power

NHTSA #25V766000 · Engine · NHTSA notice

Reported November 6, 2025 · Chrysler (FCA US, LLC)

Potentially affected: 117,904 vehicles

Repair completion: 63.62% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign 78C · Owners notified May 8, 2026 · Vehicles built through April 10, 2025 (per NHTSA)

Defect description

Chrysler (FCA US, LLC) is recalling certain 2023-2025 Jeep Grand Cherokee 4XE and 2024-2025 Jeep Wrangler 4XE Plug-In Hybrid Electric (PHEV) vehicles. Debris inside the engine may cause engine failure, which can result in a loss of drive power and/or an engine compartment fire.

Safety consequence

A loss of drive power increases the risk of a crash, and a vehicle fire can increase the risk of injury.

Manufacturer remedy

Dealers will install a software update and replace the block or engine as necessary, free of charge. Owner notification letters were mailed beginning May 7, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 78C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning November 13, 2025.

Crash test photos and videos are published by NHTSA's New Car Assessment Program (NCAP). try.vin is not affiliated with or endorsed by NHTSA.

2025 Jeep Grand Cherokee 4xe SUV 4WD

out of 5

Overall Safety Rating

Frontal Crash

Driver: 4, Passenger: 5

Side Crash

Driver: 5, Passenger: 5

Side Pole

Rollover

14% rollover risk

Crash Test Photos

NHTSA frontal crash test photo for the 2025 Jeep Grand Cherokee 4xe SUV 4WD rating — Frontal crash test. Photo: NHTSA

Safety Technology

Electronic Stability Control Forward Collision Warning Lane Departure Warning

2 owner complaints have been filed with NHTSA for the 2025 Jeep Grand Cherokee 4XE.

Engine

ODI #11689631

Fire

Incident: September 23, 2025 · Filed: September 25, 2025

The contact owns a 2025 Jeep Grand Cherokee. The contact stated that her husband was running an errand. The contact stated that he had parked the vehicle and had turned it off. When the contact's husband returned to the vehicle, he observed that smoke had filled the passenger cabin and smoke was being emitted from under the driver's side wheel well and from under the hood on the driver's side. The contact stated that her husband had not observed any warning or indication when he had parked the vehicle that it was overheating. The contact stated that he had opened the driver's side front door to retrieve personal items, and then the vehicle burst into flames on the driver's side front. The contact stated that the fire department had been called and used a chemical foam to extinguish the fire. The vehicle was towed to an impound lot and had not been repaired. The manufacturer was informed of the failure and requested that the contact leave the vehicle at the impound lot and that they would send an investigator to examine the vehicle. The failure mileage was approximately 5,000.

Electrical System; Vehicle Speed Control; Service Brakes

ODI #11638274

Incident: November 14, 2024 · Filed: January 24, 2025

Purchased vehicle at dealer with 0 miles, and shortly after i had a service hybrid battery, brake system malfunction, auto emergency braking service required. After taking to the dealer multiple times. They are unable to find anything.

Other Jeep Grand Cherokee 4XE model years

Check your 2025 Jeep Grand Cherokee 4XE VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Jeep Grand Cherokee 4XE at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

Check a Jeep VIN