NHTSA campaign 24V720000 · Manufacturer campaign 95B
Jeep Recall 24V-720: High Voltage Battery May Fail and Cause Fire
NHTSA recall 24V720000 (Manufacturer campaign 95B) was reported by Chrysler (FCA US, LLC) on September 27, 2024, with 154,032 vehicles potentially affected (per NHTSA). NHTSA's record lists the Jeep Wrangler 4XE and Jeep Grand Cherokee 4XE for model years 2020–2024. Owners were notified on December 16, 2024, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 24V720000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Jeep VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 24V720000 (also written 24V-720 or 24V720)
- Filed by
- Chrysler (FCA US, LLC)
- Manufacturer campaign number
- 95B
- Report received
- Potentially affected
- 154,032 vehicles (per NHTSA)
- Component
- Electrical System — Propulsion System — Traction Battery
- Owners notified
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 24V720000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
NHTSA's recall notice
As NHTSA's recall record states it for campaign 24V720000.
Defect description
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Wrangler 4XE and 2022-2024 Jeep Grand Cherokee 4XE vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Safety consequence
A vehicle fire while parked or driving can increase the risk of injury.
Manufacturer remedy
This recall is replaced by NHTSA recall number 25V741. Vehicles already repaired under this recall will need to have the new remedy completed. Owners are advised to park outside and away from structures, and not to recharge their vehicles until they are repaired. Dealers will update the high voltage battery pack software and replace the battery pack assembly, if necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed October 11, 2024. Owner notification letters were mailed beginning December 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 95B. Vehicles in this recall that were previously recalled for the same issue under NHTSA Recall 23V-787 will need to have the new remedy performed.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Sources
Official NHTSA notice for recall 24V720000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.