2014 Jeep Compass Recalls, Ratings & Complaints

Incident: October 22, 2026 · Filed: October 23, 2026

Incident happened while sitting in the vehicle, diagnosing an issue with the catalytic converter. A loud noise was heard just as something struck me in the back/ side of the head. The result was my head being whipped forward/ sideways and leaving my head/ neck sore, especially when I woke up the next morning. Upon inspection, it was determined that the headrest in the driver seat had “deployed” unprovoked. Upon searching google / nhtsa for this issue I found that there were issues with other models that had extended warranties. I then contacted the vehicle owner and asked if they had received any notice about this issue. Vehicle owner replied that the passenger side headrest had already deployed unexpectedly while driving down the road, almost causing an accident, and was repaired at a dealership in March 2024. Vehicle owner also stated (and sent email proof) that the dealership stated that they “could not replace the driver side headrest if it was not deployed because they would be charged by the manufacturer if they turned in an undeployed headrest.” There were no lights, warnings or indications that the headrest was going to deploy. The vehicle is available for inspection and the headrest has not been repaired.

Incident: June 2, 2026 · Filed: September 18, 2026

ABS module is faulty causing other issues including problems with electronic stability, no speedometer, no cruise control, no abs brakes. Apparently Jeep is no longer making this part as it has been on backorder for months. I feel it is unsafe as winter weather is nearing and abs brakes would be essential for safe driving. At [XXX] old I feel it is an essential part of safe driving for myself and my wife. I've been communicating with Jeep customer care for several weeks with absolutely no resolve. It appears they are not even producing the part that would seem essential for safe driving. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Incident: November 15, 2025 · Filed: May 21, 2026

The contact owns a 2014 Jeep Compass. The contact stated that while driving at an undisclosed speed, the vehicle suddenly lost automotive power. Several Unknown warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired due to a towing issue. In addition, the contact stated that the vehicle was taken to a local independent mechanic, where it was repaired for an electronic throttle body control unit failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 128,000.

Incident: February 28, 2026 · Filed: April 13, 2026

The contact owns a 2014 Jeep Compass. The contact stated that while entering the vehicle, the driver’s side headrest had deployed from the bottom of the headrest and was partially separated. The contact stated that while driving, the headrest was sticking out and poked her in the back of the neck. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 103,000.

Incident: August 17, 2025 · Filed: February 17, 2026

The contact owns a 2014 Jeep Compass. The contact stated that the center of the steering wheel was protruding outwards, and while attempting to sound the horn, the horn failed to operate. While entering the vehicle, the headrest on the driver's side was bumped and the headrest deployed. Approximately 2 months later, while entering the vehicle, the passenger’s side headrest deployed without impact. The dealer was contacted and confirmed that the VIN was not under recall. The vehicle was not diagnosed or repaired. The dealer referred the contact to another facility to replace the air bags; however, the air bags were not replaced. The manufacturer was not informed of the failure. The failure mileage was approximately 87,000.

Incident: July 10, 2025 · Filed: February 10, 2026

The contact owns a 2014 Jeep Compass. The contact stated while driving 35 MPH, the vehicle stalled, the steering wheel became inoperable, and the RPM went to zero. The contact was unable to pull over to the side of the road. The contact was able to restart the vehicle after approximately 15 minutes. The contact stated that the failure had been recurring intermittently. The vehicle was taken to an independent mechanic, where it was test-driven, and the failure was duplicated. The mechanic determined that the failure was related to NHTSA Campaign Number: 13V552000 (Engine). Several dealers and the manufacturer were contacted, and the contact was advised that the VIN was not included in the recall. The vehicle was not repaired. The failure mileage was approximately 96,000.

Incident: December 5, 2025 · Filed: December 6, 2025

am submitting this complaint regarding a serious safety issue with my 2014 Jeep Compass. While driving, the vehicle feels as though the passenger-side front wheel is going to snap off at any moment. The sensation and noise appear to come from the wheel or axle area, and the instability is strong enough that the vehicle does not feel safe to operate. I have taken the vehicle to multiple mechanics for inspections and test drives. Despite these efforts, no one has been able to locate the source of the problem or identify any faulty components. Although the mechanics report finding nothing wrong, the issue remains and makes the vehicle extremely concerning to drive on public roads. Because the problem affects steering stability and overall safety, I believe this may be a potential defect. I am requesting that the National Highway Traffic Safety Administration review this issue, determine whether other drivers have reported similar complaints, and consider whether an investigation or recall may be necessary. I can provide additional information, videos, photographs, or repair documentation if needed. Thank you for your attention to this matter.

Incident: November 25, 2025 · Filed: November 30, 2025

Car would turn on all lights in car while driving and shut off, recently the car will not start at all and is having engine issues.

Incident: April 23, 2025 · Filed: September 23, 2025

The contact's daughter owns a 2014 Jeep Compass. The contact stated that initially, while driving approximately 65 MPH, the rear-end of the vehicle was swaying. Upon inspection, there was severe rust on the rear suspension of the vehicle. The vehicle was taken to a mechanic who diagnosed that there was severe rusting to the rear suspension, with fractures on the passenger's side of the vehicle, with a fractured, detached suspension on the driver's side. The mechanic replaced the rear sub-frame, stabilizer links, and control arm. Approximately one year later, after driving 130,000 additional miles, the daughter informed the contact that oil needed to be added more frequently. The contact was informed that while her daughter was driving approximately 65 MPH, the vehicle lost motive power and decelerated quickly; and while depressing the accelerator pedal, the engine revved abnormally and coasted before decelerating. The driver was able to make it to the nearest parking lot and turned off the vehicle. The vehicle was towed to a Certified Mechanic, who diagnosed the vehicle with a rear catalytic converter failure; however, replacing the part failed to fix the vehicle. The mechanic advised the contact to take the vehicle to a dealer for assistance. The vehicle was towed to a dealer and was diagnosed and determined that the catalytic converter and Oxygen sensors had failed; however, the vehicle was not repaired. Subsequently, a different mechanic replaced the front catalytic converter and performed an oil change. The manufacturer was informed of the failure and confirmed that the VIN was not under recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was unknown.

Incident: May 16, 2024 · Filed: September 16, 2025

The contact owns a 2014 Jeep Compass. The contact stated that while driving approximately 45 MPH, the vehicle decelerated and, while releasing the brake pedal, the vehicle stalled. The contact was able to coast to a stop, shift into park(P), and restart the vehicle to continue driving. The failure reoccurred and became a persistent failure, and occurred at various speeds or while the vehicle was idling. The check engine warning light was temporarily illuminated. The vehicle was taken to a certified mechanic, and metal shavings were found inside the oil pan, which the engine failure. The engine was replaced; however, the failure reoccurred. The contact learned that the vehicle was previously included in NHTSA Campaign Number: 13V552000 (Engine) and the vehicle was taken to the dealer and repaired in 2018. The contact called another dealer, Baxter Auto Group (17225 Burt St, Omaha, NE 68118); but the vehicle was not repaired. The vehicle was taken to a third dealer, Woodhouse Chrysler Dodge Jeep Ram Bellevue (7713 S 19th Cir, Bellevue, NE 68147); who determined the vehicle had experienced the failure listed in the recall. The dealer determined that the engine needed to be replaced; however, the engine was not replaced. The manufacturer was informed of the failure. The failure mileage was approximately 85,000.