NHTSA vehicle safety data

2017 Jaguar XJ Recalls & Complaints

The 2017 Jaguar XJ has 3 NHTSA recall campaigns and 2 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Jaguar dealer.

NHTSA recall and complaint data for the 2017 Jaguar XJ. Recall data is refreshed daily from NHTSA.

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2017 Jaguar XJ owner complaints

Owners have filed 2 complaints with NHTSA about the 2017 Jaguar XJ, describing incidents dated November 16, 2018 to July 6, 2019.

Most-cited components

Electrical System 2 complaints
Exterior Lighting 1 complaint

Newest complaints

ODI #11230668 · Filed July 10, 2019
TL* THE CONTACT OWNS A 2017 JAGUAR XJ. WHILE DRIVING 75 MPH, THE STEERING WHEEL, SEATS, AND EXTERIOR MIRRORS RETURNED TO THEIR DEFAULT POSITIONS. THE VEHICLE WAS TAKEN TO JAGUAR BETHESDA (11617 OLD GEORGETOWN RD #100, NORTH BETHESDA, MD 20852, (301) 263-6377), BUT THEY WERE UNABLE TO DUPLICATE THE…
ODI #11152981 · Filed November 20, 2018
I RECEIVED A RECALL LETTER IN THE MAIL INVOLVING THE INSTRUMENT PANEL RANDOMLY GOING DARK AND/OR RESETTING DURING PERFORMANCE. I HAVE ATTEMPTED TO CONTACT THE DEALERSHIP/JAGUAR CORPORATE TO SCHEDULE THIS ISSUE TO BE TAKEN CARE OF AS I DO WORRY ABOUT IT GOING DARK DURING COMMUTE AND CAUSING AN…

Read all 2 complaints

Frontal Air Bags May Deploy Improperly

NHTSA #20V557000 · Air Bags — Frontal · NHTSA notice

Reported September 12, 2020 · Jaguar Land Rover North America, LLC

Potentially affected: 12 vehicles

Repair completion: 33.33% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Jaguar campaign H294 · Owners notified October 7, 2020

Defect description

Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2010-2011 and 2017 XJ vehicles. The Restraint Control Module (RCM) software may cause the frontal air bags to deploy improperly in the event of a frontal impact crash.

Safety consequence

Failure of the air bags to deploy properly increases the risk of injury in a crash.

Manufacturer remedy

Jaguar will notify owners, and dealers will update the RCM software, free of charge. The recall began October 7, 2020. Owners may contact Jaguar customer service at 1-800-369-1000. Jaguar's number for this recall is H294.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Instrument Cluster Will Go Blank

NHTSA #17V678000 · Electrical System — Instrument Cluster/Panel · NHTSA notice

Reported October 26, 2017 · Jaguar Land Rover North America, LLC

Potentially affected: 7,036 vehicles

Repair completion: 94.6% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Jaguar campaign H056 · Owners notified December 15, 2017 · Vehicles built September 1, 2016 – August 18, 2017 (per NHTSA)

Defect description

Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2017-2018 Jaguar XF and F-Pace, 2016-2017 Jaguar XJ and 2018 Jaguar XE vehicles. The instrument cluster (IC) may intermittently go blank.

Safety consequence

A blank instrument cluster will not show important information like vehicle speed, increasing the risk of a crash.

Manufacturer remedy

Jaguar will notify owners, and dealers will update the vehicle software, free of charge. The recall is expected to begin December 19, 2017. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H056.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Possible Front Passenger Air Bag Non-Deployment

NHTSA #16V943000 · Air Bags — Frontal — Passenger Side — Inflator Module · NHTSA notice

Reported December 29, 2016 · Jaguar Land Rover North America, LLC

Potentially affected: 16 vehicles

Repair completion: 100% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Jaguar campaign J080 · Owners notified February 9, 2017 · Vehicles built September 12, 2016 – October 26, 2016 (per NHTSA)

Defect description

Jaguar Land Rover North America, LLC (Jaguar) is recalling certain model year 2016-2017 Jaguar XJ vehicles manufactured September 12, 2016, to October 26, 2016. The affected vehicles have a front passenger air bag inflator initiator that may fail to ignite during a crash, preventing the air bag from deploying.

Safety consequence

In the event of a crash of sufficient severity, the front passenger air bag may not deploy as required, increasing the risk of injury.

Manufacturer remedy

Jaguar will notify owners, and dealers will replace the front passenger air bag, free of charge. The recall is expected to begin February 20, 2017. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is J080.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

2017 Jaguar XJ (SWB) 4 DR AWD

—

out of 5

Overall Safety Rating

Not Rated

Frontal Crash

Not Rated

Driver: Not Rated, Passenger: Not Rated

Side Crash

Not Rated

Driver: Not Rated, Passenger: Not Rated

Side Pole

Not Rated

Rollover

Not Rated

Safety Technology

Electronic Stability Control

2017 Jaguar XJ (SWB) 4 DR RWD

—

out of 5

Overall Safety Rating

Not Rated

Frontal Crash

Not Rated

Driver: Not Rated, Passenger: Not Rated

Side Crash

Not Rated

Driver: Not Rated, Passenger: Not Rated

Side Pole

Not Rated

Rollover

Not Rated

Safety Technology

Electronic Stability Control

2017 Jaguar XJ (LWB) 4 DR RWD

—

out of 5

Overall Safety Rating

Not Rated

Frontal Crash

Not Rated

Driver: Not Rated, Passenger: Not Rated

Side Crash

Not Rated

Driver: Not Rated, Passenger: Not Rated

Side Pole

Not Rated

Rollover

Not Rated

Safety Technology

Electronic Stability Control

2017 Jaguar XJ (LWB) 4 DR AWD

—

out of 5

Overall Safety Rating

Not Rated

Frontal Crash

Not Rated

Driver: Not Rated, Passenger: Not Rated

Side Crash

Not Rated

Driver: Not Rated, Passenger: Not Rated

Side Pole

Not Rated

Rollover

Not Rated

Safety Technology

Electronic Stability Control

2 owner complaints have been filed with NHTSA for the 2017 Jaguar XJ.

Electrical System

ODI #11230668

Incident: July 6, 2019 · Filed: July 10, 2019

TL* THE CONTACT OWNS A 2017 JAGUAR XJ. WHILE DRIVING 75 MPH, THE STEERING WHEEL, SEATS, AND EXTERIOR MIRRORS RETURNED TO THEIR DEFAULT POSITIONS. THE VEHICLE WAS TAKEN TO JAGUAR BETHESDA (11617 OLD GEORGETOWN RD #100, NORTH BETHESDA, MD 20852, (301) 263-6377), BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 16,000. THE VIN WAS NOT AVAILABLE.

Exterior Lighting; Electrical System

ODI #11152981

Incident: November 16, 2018 · Filed: November 20, 2018

I RECEIVED A RECALL LETTER IN THE MAIL INVOLVING THE INSTRUMENT PANEL RANDOMLY GOING DARK AND/OR RESETTING DURING PERFORMANCE. I HAVE ATTEMPTED TO CONTACT THE DEALERSHIP/JAGUAR CORPORATE TO SCHEDULE THIS ISSUE TO BE TAKEN CARE OF AS I DO WORRY ABOUT IT GOING DARK DURING COMMUTE AND CAUSING AN ACCIDENT. I HAVE MADE MULTIPLE CALLS TO THE DEALERSHIP FOR THE LAST 3 WEEKS AS WELL AS LEFT A MESSAGE FOR THE OWNER TO CALL ME BACK AS NO ONE FROM SERVICE HAS REACHED BACK OUT TO SCHEDULE MY APPOINTMENT. I HAVE HAD THE RECEPTIONISTS HAND WRITE NOTES TO THE SERVICE MANAGERS AS WELL AS THE OWNER BUT STILL NO CALL BACKS. IN THE MEANTIME I HAVE ATTEMPTED TO CALL JAGUAR CORPORATE WITH THE SAME TREATMENT AND RESPONSE ABOUT A RATHER SERIOUS ISSUE, I HAVE LEFT NUMEROUS VOICEMAILS FOR THEIR EXECUTIVE SUITE AS WELL AS 2 OTHER PEOPLE TO HEAR BACK BUT HAVE HEARD NOTHING IN 3 WEEKS, IT SICKENS ME TO KNOW THAT EVERY TIME MY WIFE GETS IN THE CAR THAT IT COULD BE A SAFETY ISSUE BUT DUE TO THE FACT THAT THINGS HAVE TO BE ACCOMPLISHED AND I TRAVEL WE UNFORTUNATELY DO NOT HAVE A CHOICE. JAGUAR HAS BEEN COMPLETELY NON RESPONSIVE ABOUT THIS ISSUE WHILE ALSO BEING NEGLIGENT OF ANY RESPONSIBILITY ON FIXING IT. I AM REACHING OUT HERE MORE OUT OF DESPERATION AS I HAVE TRIED MULTIPLE AVENUES WITH THE SAME RESULT. ANY HELP IS APPRECIATED AS WE DO NOT FEEL SAFE DRIVING THE VEHICLE.

Other Jaguar XJ model years

Check your 2017 Jaguar XJ VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Jaguar XJ at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

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