NHTSA campaign 20V557000 · Jaguar campaign H294

Jaguar Recall 20V-557: Frontal Air Bags May Deploy Improperly

NHTSA recall 20V557000 (Jaguar campaign H294) was reported by Jaguar Land Rover North America, LLC on September 12, 2020, with 12 vehicles potentially affected (per NHTSA). NHTSA's record lists the Jaguar XJ for model years 2010–2011, 2017. Owners were notified on October 7, 2020, per NHTSA.

Updated daily from NHTSA's recall files

Is my vehicle included?

This page lists, by model year, the vehicles NHTSA's recall record names for campaign 20V557000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.

To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.

Jaguar VIN check: decode a VIN to see its year, make and model.

Key facts

NHTSA campaign: 20V557000 (also written 20V-557 or 20V557)
Filed by: Jaguar Land Rover North America, LLC
Jaguar campaign number: H294
Report received: September 12, 2020
Potentially affected: 12 vehicles (per NHTSA)
Component: Air Bags — Frontal
Owners notified: October 7, 2020

Repair completion: 33.33% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)

NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.

Vehicles listed for this recall

NHTSA's recall record lists these vehicles for recall 20V557000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.

Jaguar

Jaguar XJ
- 2010, 2011
- 2017

All Jaguar recalls

NHTSA's recall notice

As NHTSA's recall record states it for campaign 20V557000.

Defect description

Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2010-2011 and 2017 XJ vehicles. The Restraint Control Module (RCM) software may cause the frontal air bags to deploy improperly in the event of a frontal impact crash.

Safety consequence

Failure of the air bags to deploy properly increases the risk of injury in a crash.

Manufacturer remedy

Jaguar will notify owners, and dealers will update the RCM software, free of charge. The recall began October 7, 2020. Owners may contact Jaguar customer service at 1-800-369-1000. Jaguar's number for this recall is H294.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Sources

Official NHTSA notice for recall 20V557000

Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.