NHTSA vehicle safety data

2004 Jaguar XJ Recalls & Complaints

The 2004 Jaguar XJ has 3 NHTSA recall campaigns and 13 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Jaguar dealer.

NHTSA recall and complaint data for the 2004 Jaguar XJ. Recall data is refreshed daily from NHTSA.

Pre-purchase inspection checklist → Reliability & 5-year cost forecast →

2004 Jaguar XJ owner complaints

Owners have filed 13 complaints with NHTSA about the 2004 Jaguar XJ, describing incidents dated January 1, 2004 to March 25, 2026.

Most-cited components

Vehicle Speed Control 4 complaints
Service Brakes 3 complaints
Suspension 2 complaints
Unknown or Other 2 complaints
Engine 1 complaint
Fuel/Propulsion System 1 complaint

Of the 13 complaints on file, 1 reports a crash (owner-reported, not verified by NHTSA).

Newest complaints

ODI #11738488 · Filed May 18, 2026
Well there a problem when you have no speed all of a sudden. And there a problem with some electrical and fuel can someone help me with what's going on if there a recall or not? I believe there something wrong like a recall and I have to deal with it. So what can I do in regards of getting this…
ODI #11728252 · Filed March 31, 2026
The contact owns a 2004 Jaguar XJ. The contact stated that while depressing the brake pedal, the brake pedal felt spongy and an excessive amount of force was needed to depress the brake pedal. The brake pedal almost went to the floorboard before the vehicle came to a stop, causing the braking…
ODI #11407443 · Filed April 11, 2021
I WAS HAVING A PROBLEM WITH LEAKING BRAKE FLUID AND A FRIEND WITH THE SAME YEAR AND MODEL CAR TOLD ME ABOUT A RECALL ON THEIR CAR FOR THE SAME PROBLEM . THIS PROBLEM IS CAUSED BY PADDING INSTALLED FOR SOUND PROOFING ON THE UNDERSIDE OF THE VEHICLE WHICH TRAPS DIRT AND MOISTURE AND CAUSES THE BRAKE…

Read all 13 complaints

UNDER FLOOR/REAR CROSS MEMBER BRAKE PIPE CORROSION

NHTSA #09V144000 · Service Brakes, Hydraulic · NHTSA notice

Reported April 30, 2009 · JAGUAR CARS LTD

Potentially affected: 14,551 vehicles

Jaguar campaign J012 · Owners notified June 1, 2009 · Vehicles built January 2, 2003 – January 19, 2004 (per NHTSA)

Defect description

JAGUAR IS RECALLING 14,551 MY 2004 XJ VEHICLES. A POTENTIAL CONCERN HAS BEEN IDENTIFIED WITH THE INSTALLATION OF A NOISE VIBRATION AND HARSHNESS (NVH) PAD FITTED TO THE UNDER TRAY AND ITS INTERACTION WITH THE REAR UNDER FLOOR BRAKE PIPES, REAR CROSS MEMBER BRAKE PIPES, AND THEIR UNIONS. A REVIEW OF VEHICLE BUILD CONDITIONS PROVIDES EVIDENCE THAT A TOUCH CONDITION CAN EXIST BETWEEN THE UNDER FLOOR AND CROSS MEMBER BRAKE PIPES AND THE NVH PAD AT THE REAR OF THE UNDER FLOOR UNDER TRAY. WHERE THE TOUCH CONDITION EXISTS, WATER AND DIRT CAN COLLECT AND BE HELD IN CONTACT WITH THE PIPES AND THEIR UNIONS, ABRADE THE CORROSION PROTECTION AND REDUCE THE CORROSION LIFE OF THE PIPES ACCORDINGLY.

Safety consequence

CORROSION OF THE BRAKE PIPES CAN LEAD TO A LOSS OF MECHANICAL INTEGRITY OF THE BRAKING SYSTEM. THIS CAN RESULT IN EXTENDED BRAKE PEDAL TRAVEL COMBINED WITH REDUCED BRAKING PERFORMANCE IN THE CORRESPONDING BRAKE CIRCUIT. THE INSTRUMENT CLUSTER MAY DISPLAY THE WARNING MESSAGE 'FLUID LEVEL LOW', ALONG WITH THE BRAKE WARNING LAMP BEING ILLUMINATED. IN THE EVENT OF BOTH BRAKING CIRCUITS LOSING INTEGRITY AT THE SAME TIME, COMPLETE LOSS OF SERVICE BRAKES WILL OCCUR, THEREBY POTENTIALLY CAUSING A VEHICLE CRASH.

Manufacturer remedy

DEALERS WILL REMOVE THE UNDER TRAY AT THE REAR OF THE VEHICLE AND REMOVE AND DISCARD THE NVH PAD FITTED TO THE REAR OF THE UNDER TRAY. DEALERS WILL INSPECT THE REAR UNDER FLOOR AND REAR CROSS MEMBER BRAKE PIPES AND UNIONS FOR RED RUST. IF RED RUST IS PRESENT ON THE PIPES OR ON THE UNION, THE BRAKE PIPES AND UNION WILL BE REPLACED WITH NEW COMPONENTS OF THE SAME DESIGN. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2009. OWNERS MAY CONTACT JAGUAR AT 1-800-452-4827.

Notes

JAGUAR RECALL NO. J012.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .

JAGUAR/AIR BAG RUPTURE

NHTSA #04V136000 · Air Bags — Frontal · NHTSA notice

Reported March 18, 2004 · JAGUAR CARS LTD

Potentially affected: 1,142 vehicles

Jaguar campaign R719 · Owners notified May 14, 2004 · Vehicles built November 1, 2003 – January 31, 2004 (per NHTSA)

Defect description

ON CERTAIN PASSENGER VEHICLES, THE PASSENGER AIR BAG TRIM COMPONENTS HAVE A POOR APERTURE EDGE.

Safety consequence

SHOULD THE AIR BAG DEPLOY, IT COULD BE CUT, CAUSING IT TO NOT INFLATE PROPERLY, WHICH INCREASES THE RISK OF INJURY TO THE OCCUPANT IN A CRASH.

Manufacturer remedy

DEALERS WILL INSPECT THE PASSENGER AIR BAG APERTURE AND, WHERE NECESSARY, REMOVE ANY SHARP, SERRATED EDGES. THE RECALL BEGAN ON MAY 14, 2004. OWNERS SHOULD CONTACT JAGUAR AT 1-800-452-4827.

Notes

JAGUAR RECALL NO. R719.CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).

JAGUAR/FORWARD DRIVE GEAR

NHTSA #04V024000 · Power Train — Automatic Transmission · NHTSA notice

Reported January 8, 2004 · JAGUAR CARS LTD

Potentially affected: 31,731 vehicles

Jaguar campaign R513 · Owners notified May 1, 2004 · Vehicles built December 1, 2002 – June 30, 2003 (per NHTSA)

Defect description

ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH AUTOMATIC TRANSMISSIONS, WITH THE FORWARD DRIVE GEAR SELECTED AND THE VEHICLE STATIONARY OR IN A FORWARD MOTION, THE GEARBOX COULD POTENTIALLY SELECT REVERSE GEAR, WITHOUT INDICATION.

Safety consequence

THIS FAILURE COULD RESULT IN A CRASH.

Manufacturer remedy

DEALERS WILL REPROGRAM THE TRANSMISSION CONTROL MODULE. THE RECALL BEGAN ON MAY 1, 2004. OWNERS SHOULD CONTACT JAGUAR AT 1-201-818-8500.

Notes

JAGUAR RECALL NO. R513.CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).

try.vin has no NCAP crash-test rating on file for the 2004 Jaguar XJ. NHTSA rates some vehicles by body style — pickups by cab, vans by roof height — so check nhtsa.gov/ratings.

13 owner complaints have been filed with NHTSA for the 2004 Jaguar XJ.

Vehicle Speed Control; Unknown or Other; Fuel/Propulsion System

ODI #11738488

Incident: March 25, 2026 · Filed: May 18, 2026

Well there a problem when you have no speed all of a sudden. And there a problem with some electrical and fuel can someone help me with what's going on if there a recall or not? I believe there something wrong like a recall and I have to deal with it. So what can I do in regards of getting this matter taking control. Please and Thank You , [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Service Brakes, Hydraulic

ODI #11728252

Incident: March 24, 2026 · Filed: March 31, 2026

The contact owns a 2004 Jaguar XJ. The contact stated that while depressing the brake pedal, the brake pedal felt spongy and an excessive amount of force was needed to depress the brake pedal. The brake pedal almost went to the floorboard before the vehicle came to a stop, causing the braking distance to be extended. The message that the brake fluid level was low remained illuminated. There was brake fluid leaking from a fractured cross-member brake pipe. The vehicle was taken to a certified mechanic, who found that the underfloor tray was corroded, causing the floor to fracture. The vehicle was not repaired. The failure was associated with NHTSA Campaign Number: 09V144000 (Service Brakes, Hydraulic); however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 128,000.

Unknown or Other

ODI #11407443

Incident: December 23, 2020 · Filed: April 11, 2021

I WAS HAVING A PROBLEM WITH LEAKING BRAKE FLUID AND A FRIEND WITH THE SAME YEAR AND MODEL CAR TOLD ME ABOUT A RECALL ON THEIR CAR FOR THE SAME PROBLEM . THIS PROBLEM IS CAUSED BY PADDING INSTALLED FOR SOUND PROOFING ON THE UNDERSIDE OF THE VEHICLE WHICH TRAPS DIRT AND MOISTURE AND CAUSES THE BRAKE LINES TO PREMATURELY RUST WHICH I HAVE AN ISSUE WITH. AFTER HAVING THE PANELS REMOVED FOR INSPECTION IT WAS CONFIRMED THAT THE PADS ARE INSTALL ON THIS PARTICULAR VEHICLE AND THE RUST ISSUE IS PRESENT AS WELL . WHEN I ENTERED MY VIN NUMBER INTO YOUR SYSTEM IT'S TELLING ME THERE ARE NO OPEN OR IN REPAIRED RECALLED ON MY CAR HOW COULD THAT BE?

Suspension

ODI #11209923

Incident: May 22, 2019 · Filed: May 25, 2019

MADE A 500 MILE ROAD WHEN THE AIR SUSPENSION FAULT MESSAGE CAME ON ( YELLOW LIGHT), BUT THAT HAD HAPPENED PERIODICALLY AND SEEMED TO BE A COMPUTER FAULT. THE CAR RAN FINE. THEN AFTER A 2 DAY PERIOD OF NO USE, WHEN THE CAR WAS STARTED A RED WARNING LIGHT CAME INDICATING VEHICLE TOO LOW AND ON OUTSIDE INSPECTION THE CAR WAS TOO CLOSE TO THE TIRES. IN 2010, BOTH SUSPENSION STRUTS WERE REPLACED.

Structure; Service Brakes; Engine

ODI #10893007

Crash

Incident: July 14, 2016 · Filed: August 3, 2016

BRAKING ON STREET TO TURN INTO HOUSE DRIVE WHEN THE CAR SUDDENLY INCREASED SPEED AND BEFORE I COULD GET IT IN NEUTRAL I CRASHED INTO A HOUSE STONE WALL. PICTURES ON REQUEST.

Suspension

ODI #10522405

Incident: June 25, 2013 · Filed: June 29, 2013

THE REAR AIR SUSPENSION FAILED AND A WARNING LIGHT CAME ON INDICATED CAR TO LOW. *TR

Vehicle Speed Control

ODI #10348922

Incident: August 6, 2010 · Filed: August 12, 2010

UNINTENDED ACCELERATION WHEN BRAKING. DESCRIPTION OF INCIDENT AUGUST 5, 2010 I DID NOT DRIVE THE CAR, IT WAS PARKED IN FRONT OF MY APARTMENT. AUGUST 6, 2010 AT 12:15PM I DROVE FROM MY APARTMENT TO THE PEBBLE BEACH LODGE PARKING LOT (APPROX. 5 MILES AND 10 MINUTES). AT 4:15PM AND AFTER A LONG LUNCH AT THE LODGE I DROVE MILE TO MY BANK PARKING LOT NEAR THE LODGE. I WENT TO THE BANK AND THE PEBBLE BEACH MARKET NEARBY. AT 5PM I DROVE HOME, I WAS DRIVING ON AN ASPHALT PAVED ROAD IN PEBBLE BEACH AT APPROXIMATELY 30 TO 35 MPH AND LIGHTLY APPLIED THE BRAKE (ONLY) AROUND A CURVE AND THE CAR LURCHED FORWARD (EG, VIGOROUSLY ACCELERATED). I TOOK MY FOOT OFF THE BRAKES, I WAS STARTLED AND LET THE CAR COAST FOR A FEW FEET, THERE WAS NO TRAFFIC ON PEBBLE BEACH DRIVE AT THAT TIME. I RESUMED THE DRIVE HOME, AND I WAS VERY MUCH ALERT AND AWARE AND VERY CAREFUL, I APPLIED THE BRAKES SEVERAL TIMES WITHOUT INCIDENT AND STOPPED AT TWO STOP SIGNS BEFORE I APPROACHED THE THIRD STOP SIGN APPROXIMATELY FIVE MINUTES LATER, AS I NEARED A 4 WAY STOP INTERSECTION, I SLOWLY I APPLIED THE BRAKES A NORMAL DISTANCE BEFORE THE INTERSECTION, BUT AS I WAS ATTEMPTING TO STOP THE CAR BEFORE THE INTERSECTION, THE CAR LURCH FORWARD AND I INSTANTLY PRESSED THE BRAKE PEDAL (ONLY, NOT THE GAS PEDAL) AND MOVED THE SHIFTER INTO THE PARK POSITION AND TURNED THE KEY OFF. I WAS ABOUT FIVE FEET FARTHER INTO THE INTERSECTION THAN I PLANNED. THE CAR ON MY LEFT DID NOT MOVE INTO THE INTERSECTION AS HE OBSERVED THE EVENT (AND GAVE ME HIS PHONE #), HE HEARD MY WHEELS SCREECH (FOR A SPLIT SECOND) AND MAYBE MY FRONT WHEELS MADE NOISE TOO, BUT I ONLY RECALL HEARING THE REAR WHEELS. *TR

Wheels

ODI #10313077

Incident: January 2, 2006 · Filed: February 23, 2010

I BOUGHT A 2004 XJR JAGUAR. IT WAS NEW AND HAD DEALER ADDED CHROME WHEELS($3,000 ADDITIONAL COST). THE RIMS WERE DEFECTIVE AND I ASKED THE DEALER TO IDENTIFY THE SUPPLIER OF THE RIMS SO THAT I COULD CONTACT THE SUPPLIER DIRECTLY. THE DEALERSHIP SAYS IT DID NOT KEEP A RECORD OF WHERE IT PURCHASED THE WHEELS. I HAVE A DIFFICULT TIME BELIEVING THAT AN AUTOMOBILE COMPANY OR DEALERSHIP IS NOT REQUIRED TO KEEPS RECORDS REGARDING PARTS ON A VEHICLE, ESPECIALLY PARTS AS CRITICAL AS THE WHEELS. PLEASE ADVISE. *TR

Vehicle Speed Control

ODI #10137077

Incident: January 1, 2004 · Filed: September 20, 2005

DT: THE CONTACT OWNS A 2004 JAGUAR XJ VANDER PLUS. THE CONTACT'S VEHICLE WAS EXPERIENCING UNWANTED ACCELERATION. IF ATTEMPTING TO MAKE A STOP ON LEVEL GROUND WITH Y FOOT ON THE BRAKES THE CAR WILL CONTINUE TO ACCELERATE AND KEEP GOING. ABOUT A YEAR AND HALF AGO HE CONTACTED THE DEALERSHIP, THEY WORKED ON THE VEHICLE, BUT TOLD THE CONTACT THAT THEY WERE UNSURE IF THEY CORRECTED THE PROBLEM BECAUSE THEY DID NOT HAVE THESE PROBLEMS ON ANY OTHER CARS. THE CONTACT BEGAN TO EXPERIENCE THIS PROBLEM ABOUT SIX MONTHS AFTER HE PURCHASED THE VEHICLE. THIS HAS OCCURRED ABOUT 3 TIMES. BUT HE IT WAS A VERY SCARY EXPERIENCE. *AK

Tires

ODI #10126756

Incident: May 18, 2005 · Filed: June 27, 2005

PIRELLI TIRES (ASIMMETRICO 255/40 ZR19 96Y P ZERO) SINCE MAY 18TH, 2005, I HAVE HAD 3 BLOWOUTS AND 2 BUBBLES ON THE SIDEWALL. 13,000 ON CAR. 3 OF THE INCIDENTS WERE ON TIRES THAT WERE USED UNDER A MONTH (APPROX. 500MILES. THIS CAR IS UNSAFE TO DRIVE.

Other Jaguar XJ model years

Check your 2004 Jaguar XJ VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Jaguar XJ at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

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