2024 Jaguar I-Pace Recalls & Complaints

Incident: October 12, 2026 · Filed: October 12, 2026

Vehicle turned west bound on broadway without stopping at the red light turning directly in front of us. No accident. Only reporting it ran a red light

Incident: October 7, 2026 · Filed: October 7, 2026

On October 7, 2026, I experienced a serious safety issue as a passenger in a Waymo autonomous vehicle. The ride began at approximately 8:16 AM and was estimated to take 13 minutes. Instead, it lasted about 41 minutes because the vehicle repeatedly failed to reach the intended destination, rerouted itself, and circled the surrounding area multiple times. I contacted Waymo Rider Support several times because the vehicle was not reaching the correct drop-off location. Support attempted to assist with navigation, but the problem continued. The most serious issue occurred when I repeatedly requested that the vehicle stop so I could exit. I told Rider Support that I wanted to end the ride and get out. After support attempted to verbally navigate the vehicle, I again requested that it stop at a safe location so I could exit and walk the remaining distance. The vehicle continued moving after I requested to stop and exit. At that point, I repeatedly yelled for the vehicle to stop and let me out because I did not feel I had control over when I could leave the vehicle. The vehicle eventually stopped and unlocked the doors. There was no collision or impact. No emergency crews responded. I am unaware of any warning lights or messages before the incident, and I do not know whether a traffic violation occurred. My primary safety concern is that an autonomous vehicle continued moving after a passenger repeatedly requested to end the ride and exit. I believe this incident warrants investigation as a potential autonomous-vehicle passenger safety issue.

Incident: July 25, 2026 · Filed: October 6, 2026

Alma St in Palo Alto is a five lane thoroughfare with two through lanes in each direction and a shared center turn lane. At 14:58:48 on July 25, 2026, I observed a Waymo Jaguar SUV make an illegal left turn from the left through lane of SB Alma St causing two vehicles behind it to brake. It should have first moved into the center turn lane before reaching the intersection and making the turn. There was no conflicting traffic or anything else blocking its access to the turn lane. I have dashcam video of the incident. Links are on the uploaded screenshots. I do not know the license plate number of the Jaguar that made this illegal turn. The license number on this report is for a Waymo Jaguar, but may not be the one I saw on 7/25/26.

Incident: July 25, 2026 · Filed: September 7, 2026

On July 25, 2026, at approximately 7:10 PM, I was a passenger in a fully autonomous Waymo vehicle traveling southbound near 24th Street and Southern Avenue in Phoenix, Arizona. The vehicle entered the intersection to make a left turn and, while still in the active intersection, unexpectedly reversed. I considered this a serious safety concern because of the potential risk to surrounding traffic. Fortunately, there was no collision or injury. I reported the incident directly to Waymo and subsequently followed up, asking them to review the vehicle’s video and driving data. Approximately six weeks have passed, and Waymo has not responded to me regarding the incident. I am reporting this to NHTSA so the automated-driving behavior can be documented and reviewed as a potential vehicle safety issue.

Incident: September 2, 2026 · Filed: September 2, 2026

The contact witnessed a near-crash involving a 2024 Jaguar I-PACE Waymo Autonomous Vehicle. The contact was positioned approximately 5 feet away from the vehicle at an intersection. The contact observed a father and daughter walking across the crosswalk when the daughter fell to the ground. The Waymo vehicle started approaching the fallen child, and the father threw a stroller in front of the vehicle. Simultaneously, the contact positioned herself against the side of the vehicle, prompting the autonomous system to come to a stop and preventing the child from being struck. Once the pedestrians had cleared the crosswalk, the Waymo vehicle abruptly accelerated and sped away from the scene. The contact was document the license plate information. The contact stated the information was reported to the local news authority; however, the news authority was providing incorrect information.

Incident: August 9, 2026 · Filed: August 9, 2026

Child safety at risk I saw a child (estimate 3-5 y/o) sitting in front seat of Waymo vehicle at 2:08pm at Bedford Dr. and Peck Dr. in Beverly Hills, CA. There did not appear to be an adult in the vehicle.

Incident: June 17, 2026 · Filed: July 12, 2026

On XXX, I was the sole passenger in a driverless Waymo (XXX) in [XXX]. Pickup: Chase Field ~4:14 PM. At ~4:25 PM on [XXX], a multi-lane urban arterial, the automated driving system decelerated the vehicle without cause to ~10 mph and held that speed in the number one (leftmost) lane. There was no obstacle, pedestrian, emergency vehicle, work zone, signal, or traffic condition to explain it. Traffic passed at normal speed in adjacent lanes. The system merged to the center lane, then returned to the number one lane, still at ~10 mph. The vehicle was a slow-moving obstruction in a live travel lane. There was no steering wheel, no pedal, no human driver. I could not accelerate, pull over, or exit the lane. My exposure to a rear-end collision was created solely by the ADS and could be ended only by the ADS, which was not ending it. I called Waymo rider support. The vehicle remained at ~10 mph. About 30 seconds in, a remote agent overrode the system and restored normal speed. Key finding: the malfunction did not self-correct. The vehicle did not detect the anomaly, resolve it, or degrade to a safe state. It operated hazardously until a remote human took control. The system’s own safety architecture did not catch it. A human did, only because I called. Waymo confirmed in writing that it verified the event as described, then declined to provide root cause, telemetry, or any investigative outcome absent legal process. I request NHTSA determine: (1) whether this was reported under the Standing General Order for ADS vehicles, or deemed below threshold and on what basis; (2) whether unexplained deceleration, sustained low-speed travel in live lanes, or failure-to-self-correct events have been reported for this fleet in the Phoenix ODD; (3) whether an ADS that cannot correct its own hazardous speed loss without remote human rescue meets any reasonable safety expectation for driverless operation on public arterials. Please contact me. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Incident: June 24, 2026 · Filed: July 8, 2026

THIS REPORT IS ABOUT A SAFETY ISSUE INVOLVING A WAYMO VEHICLE OPERATING ON SAN THOMAS EXPRESSWAY AND CA HIGHWAY 101. 6/24/2026 ON OR AROUND THIS DATE, THE VEHICLE WAS OBSERVED AT SAN THOMAS EXPRESSWAY IN SANTA CLARA CALIF AND HIGHWAY 101. WAYMO VEHICLE CA PLT # 98720A4 WAS OBSERVED IN THE RIGHT LANE, THAT IS DEDICATED FOR VEHICLES ENTERING THE ONRAMP FOR THE CA 101 SOUTH. WITHOUT WARNING AND WITHOUT A TURN SIGNAL AND CROSSING OVER THE SOLID WHITE LINE, THE WAYMO VEHICLE AGGRESSIVELY ACCELERATED AND MADE AN UNSAFE AND ILLEGAL MERGE INTO THE LEFT LANE BOUND OVER THE OVER-PASS, AND CONTINUED ONTO MONTAGUE EXPRESSWAY. WAYMO VEHICLES ARE UNSAFE AND SHOULD NOT BE ALLOWED ON PUBLIC ROADS, HIGHWAYS AND STREETS. PLEASE INVESTIGATE!!

Incident: June 28, 2026 · Filed: June 29, 2026

On [XXX] at approximately [XXX] pm, I was driving in the right-most lane on [XXX]. Traffic in my lane was stopped due to a red light. An autonomous Waymo vehicle was originally stopped at a yield sign on an intersecting side road behind my position. Instead of waiting for a legal gap in the traffic lane, the Waymo vehicle illegally entered the designated bicycle lane to bypass the stopped vehicles. When the traffic light turned green and my lane began to move, the Waymo vehicle abruptly merged into my lane directly from the bike lane (my right-side blind spot). It forced its way in front of my vehicle, requiring me to brake and use my horn to avoid a collision. The autonomous vehicle performed an unpredictable, illegal passing maneuver in a non-vehicle lane (bike lane) and merged from a blind spot, causing a near-miss with a human-driven vehicle that had the right-of-way. I have front and rear dashcam footage capturing the entire incident. Because the raw video files exceed standard upload limits, I have uploaded the unedited footage here for investigators to review and download: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Incident: June 28, 2026 · Filed: June 28, 2026

Waymo car who had a passenger in the back of the vehicle, was autonomously driving illegally in the bus lane via Wilshire Blvd. Endangering those around them and the passenger inside.