NHTSA Office of Defects Investigation
Recall Query RQ24-011: Rear-View Camera Failure
- Closed
NHTSA's Office of Defects Investigation opened Recall Query RQ24-011 on June 26, 2024 and closed it on February 11, 2025, the day it opened Engineering Analysis EA25-003, whose summary cites it. NHTSA's investigations file lists the 2017–2019 Honda Ridgeline for it.
Updated daily from NHTSA's investigations file
Key facts
- NHTSA number
- RQ24-011 (also written RQ24011)
- Investigation type
- Recall Query An investigation into whether an existing recall covers the right vehicles or whether its remedy works, run much like a Preliminary Evaluation.
- Status
- Closed February 11, 2025
- Opened
- Closed
- Vehicle or equipment manufacturer
- Honda (American Honda Motor Co.)
- Component
- Back Over Prevention
- Vehicles and equipment
- 2017–2019 Honda Ridgeline
A recall appears here only when NHTSA's investigations file links one to the investigation; NHTSA's summary or record can name others.
NHTSA's summary
As NHTSA's Office of Defects Investigation wrote it for Recall Query RQ24-011.
try.vin does not copy NHTSA's investigation documents; NHTSA's investigation record lists the ones NHTSA has published.
On June 26, 2024, the Office of Defects Investigation (ODI) opened a Recall Query (RQ24011) to assess the long-term suitability of the remedy for recall 22V-867, which was filed on November 23, 2022 by American Honda Motor Co. (Honda). Recall 22V-867 addressed concerns of a loss of the Rear-View Camera (RVC) function in model year (MY) 2017-2019 Honda Ridgeline vehicles. Recall 22V-867 states that the RVC wire harness was manufactured with a protective corrugated tubing which was insufficient to protect against bending wear and zip ties which were insufficiently tightened and would not keep the protective tubing in place. The consequence is that the RVC wire harness may fatigue and break after repeated opening and closing of the tailgate. This ultimately results in the failure of the RVC image to display due to a lack of connectivity. Honda’s remedy identified in the recall filing was a replacement harness with longer protective corrugated tubing and sufficiently tightened zip ties. This remedy part was also installed as a production part in certain MY 2019 Ridgeline vehicles. On May 3, 2024, Honda submitted recall 24V-321 to ODI, addressing concerns of a loss of the RVC function in MY 2020-2024 Honda Ridgeline vehicles. Recall 24V-321 states that the RVC wire harness was manufactured with a material which was susceptible to breakage upon repeated opening and closing of the tailgate, which ultimately leads to a complete loss of RVC function. Honda’s remedy identified in the recall filing was a replacement harness manufactured by a new supplier with improved material properties to withstand wear from bending. Since the remedy parts for recall 22V-867 and the production parts recalled under 24V-321 use the same supplier and materials for critical components in the RVC wire harness, ODI opened RQ24011. To date, ODI has received 1 allegation of a 22V-867 remedy RVC wire harness failure. Honda indicated that it is aware of a total of 14 reports regarding remedy RVC wire harness failures associated with Recall 22V-867. Additional remedy parts may not have yet seen sufficient wear to induce the failure. ODI also believes further testing is necessary to assess the potential failures in these parts. RQ24011 is being upgraded to an Engineering Analysis (EA25003) to further assess the scope, frequency, and potential safety related consequences of the Rear View Camera harness failures in 2017-2019 Honda Ridgeline vehicles. To review the ODI report cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Vehicles and equipment listed for this investigation
NHTSA's investigations file lists these vehicles and equipment for Recall Query RQ24-011. A listed model year means only that an investigation names it; it says nothing about any particular vehicle. Model years with a try.vin recall page link to that page's NHTSA investigations section.
Honda
All Honda recallsWhat an NHTSA investigation is
NHTSA's Office of Defects Investigation (ODI) looks into possible safety defects in vehicles and equipment, often after owner complaints. An investigation usually starts as a Preliminary Evaluation, or as a Recall Query when it concerns whether an existing recall covers the right vehicles or fixes the problem, and ODI can upgrade it to a more detailed Engineering Analysis. A Defect Petition asks NHTSA to open an investigation, and Audit and Equipment Queries are administrative investigations into whether companies complied with federal vehicle safety requirements, such as reporting, recall and certification rules.
An open investigation is not a finding that a safety defect exists, and NHTSA can close one without a recall.
To see whether a specific vehicle has an open recall, enter its VIN at nhtsa.gov/recalls.
Honda VIN check: decode a VIN to see its year, make and model.
Sources
NHTSA's investigation record for RQ24-011
Investigation details come from NHTSA's investigations file, which try.vin imports once a day. The investigation types are described from the U.S. Department of Transportation Inspector General's May 2023 report on NHTSA's Office of Defects Investigation, NHTSA's petition rules (49 CFR Parts 552 and 557) and NHTSA's Office of Defects Investigation procedures. How try.vin reads NHTSA investigations.