NHTSA Office of Defects Investigation

Engineering Analysis EA25-003: Rear-View Camera Failure

  • Closed

NHTSA's Office of Defects Investigation opened Engineering Analysis EA25-003 on February 11, 2025, the day it closed Recall Query RQ24-011, whose summary cites it, and closed it on September 18, 2026. NHTSA's investigations file lists the 2017–2019 Honda Ridgeline for it.

Updated daily from NHTSA's investigations file

Key facts

NHTSA number
EA25-003 (also written EA25003)
Investigation type
Engineering Analysis A more detailed stage of a defect investigation, opened when NHTSA's Office of Defects Investigation decides an issue merits further review, often after a Preliminary Evaluation or a Recall Query; it can include vehicle testing, surveys and further information requests.
Status
Closed September 18, 2026
Opened
Closed
Vehicle or equipment manufacturer
Honda (American Honda Motor Co.)
Component
Back Over Prevention
Vehicles and equipment
2017–2019 Honda Ridgeline

A recall appears here only when NHTSA's investigations file links one to the investigation; NHTSA's summary or record can name others.

NHTSA's summary

As NHTSA's Office of Defects Investigation wrote it for Engineering Analysis EA25-003.

try.vin does not copy NHTSA's investigation documents; NHTSA's investigation record lists the ones NHTSA has published.

On November 23, 2022, American Honda Motor Co. (Honda) filed recall 22V-867 to address a loss of the Rear-View Camera (RVC) function in model year (MY) 2017-2019 Honda Ridgeline vehicles. On May 3, 2024 Honda filed another recall, 24V-321, relating to the loss of the RVC function in MY 2020-2024 Honda Ridgeline vehicles. The production parts recalled under 24V-321 and the parts used for the remedy in 22V-867 used the same supplier and materials for critical components in the RVC wire harness. As such, on June 26, 2024, ODI opened Recall Query RQ24011 to investigate the long-term suitability of the remedy in recall 22V-867. After receiving 14 total reports of RVC wire harness failures in vehicles that received the remedy for recall 22V-867, NHTSA upgraded the RQ investigation to this Engineering Analysis (EA25003) to further assess these failures. Recall 22V-867 states that the RVC wire harness was manufactured with a protective corrugated tubing that was insufficient to protect against bending wear and zip ties that were insufficiently tightened and would not keep the protective tubing in place. The consequence is that the RVC wire harness may fatigue and break after the tailgate is repeatedly opened and closed. This ultimately results in the failure of the RVC to display an image due to a lack of connectivity. Honda’s remedy, as identified in the recall filing, was a replacement harness with longer protective corrugated tubing and sufficiently tightened zip ties. This remedy part was also installed as a production part in certain MY 2019 Ridgeline vehicles. Recall 24V-321 states that the RVC wire harness was manufactured with a material which was susceptible to breakage upon repeated opening and closing of the tailgate, which ultimately leads to a complete loss of RVC function. Honda’s remedy identified in the recall filing was a replacement harness manufactured by a new supplier with improved material properties to withstand wear from bending. Since the remedy parts for recall 22V-867 and the production parts recalled under 24V-321 use the same supplier and materials for critical components in the RVC wire harness, ODI opened this investigation. To date, ODI has received 4 allegations of RVC failures. Honda reported a total of 27 complaints of RVC failure. ODI’s analysis of these reports revealed that the majority of these reports are related to different failure modes within the RVC or harness. Thus, these reports cannot be attributed to the durability concern being assessed in this investigation. During the investigation, ODI utilized NHTSA’s Vehicle Research and Test Center (VRTC) to analyze further the potential safety related consequence and frequency of the alleged failures. VRTC surveyed owners of the subject vehicles in Ohio to collect additional information on the presence of RVC wire harness failures in vehicles subject to recall 22V-867. VRTC also performed inspections of select vehicles identified from the survey responses. The survey responses received and results of inspections did not show any RVC failures resulting from wire harness damage. Additionally, VRTC completed durability testing on the subject wire harness in an attempt to duplicate the failure mode. The test results indicated that the subject part is not expected to fail within a reasonable vehicle life span. As a result of ODI’s analysis of the field data and available test data, this Engineering Analysis is being closed without further action. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

Vehicles and equipment listed for this investigation

NHTSA's investigations file lists these vehicles and equipment for Engineering Analysis EA25-003. A listed model year means only that an investigation names it; it says nothing about any particular vehicle. Model years with a try.vin recall page link to that page's NHTSA investigations section.

Honda

All Honda recalls

What an NHTSA investigation is

NHTSA's Office of Defects Investigation (ODI) looks into possible safety defects in vehicles and equipment, often after owner complaints. An investigation usually starts as a Preliminary Evaluation, or as a Recall Query when it concerns whether an existing recall covers the right vehicles or fixes the problem, and ODI can upgrade it to a more detailed Engineering Analysis. A Defect Petition asks NHTSA to open an investigation, and Audit and Equipment Queries are administrative investigations into whether companies complied with federal vehicle safety requirements, such as reporting, recall and certification rules.

An open investigation is not a finding that a safety defect exists, and NHTSA can close one without a recall.

To see whether a specific vehicle has an open recall, enter its VIN at nhtsa.gov/recalls.

Honda VIN check: decode a VIN to see its year, make and model.

Sources

NHTSA's investigation record for EA25-003

Investigation details come from NHTSA's investigations file, which try.vin imports once a day. The investigation types are described from the U.S. Department of Transportation Inspector General's May 2023 report on NHTSA's Office of Defects Investigation, NHTSA's petition rules (49 CFR Parts 552 and 557) and NHTSA's Office of Defects Investigation procedures. How try.vin reads NHTSA investigations.