NHTSA vehicle safety data

2021 Infiniti QX80 Recalls, Ratings & Complaints

The 2021 Infiniti QX80 has 3 NHTSA recall campaigns and 7 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Infiniti dealer.

NHTSA recall and complaint data for the 2021 Infiniti QX80, plus NCAP crash-test ratings. Recall data is refreshed daily from NHTSA.

2021 Infiniti QX80 owner complaints

Owners have filed 7 complaints with NHTSA about the 2021 Infiniti QX80, describing incidents dated April 26, 2022 to July 13, 2026.

Most-cited components

  • Engine 2 complaints
  • Fuel/Propulsion System 2 complaints
  • Vehicle Speed Control 2 complaints
  • Exterior Lighting 1 complaint
  • Power Train 1 complaint
  • Unknown or Other 1 complaint

Newest complaints

  • ODI #11750272 · Filed

    The vehicle loses power due to failure of fuel pump, this causes the vehicle to stall out whilst driving. exactly as described in [XXX] this is a known issue with 2021 Infiniti QX80 and Infiniti tells me there is no open recal for our vehicle. This is unsafe and dangerous. INFORMATION REDACTED…

  • ODI #11711375 · Filed

    I have been saying that my vehicle is a safety hazard since April 2022. I have had it to the dealer 4x since then in addition to opening up several cases with Inifiniti Customer Service, but nobody has been able to protect my family and I and remedy the situation. At times the vehicle will not…

  • ODI #11709395 · Filed

    This is a 2021 Vehicle, and beginning in April of 2022, I have been telling my dealer that there is something wrong, but they haven't been able to fix it. When I am driving, there are times when the car will fail to accelerate. Also at times it feels like I have been rear ended and the car lurches…

Read all 7 complaints

Incorrect GAWR on Certification Label/FMVSS 110

NHTSA #26V455000 · Equipment — Other — Labels · NHTSA notice

Reported July 15, 2026 · Nissan North America, Inc.

Potentially affected: 168,149 vehicles

Completion not yet reported (dataset updated November 3, 2026)

Manufacturer campaign R26B1/2, P6A13/4

Defect description

Nissan North America, Inc. (Nissan) is recalling certain 2020-2026 Nissan Armada, 2011-2013 Infiniti QX56, and 2014-2027 QX80 vehicles equipped with 22" wheels. The Gross Axle Weight Rating (GAWR) listed on the certification label is incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

Safety consequence

An overloaded vehicle can increase the risk of a crash.

Manufacturer remedy

Dealers will install new labels, free of charge. Additionally, Nissan will mail replacement labels to owners. Interim letters notifying owners of the safety risk were mailed September 2, 2026. Additional letters will be sent once the final remedy is available, anticipated Fall 2026. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's numbers for this recall are R26B1 and P6A13/4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 16, 2026.

Rear-view Camera Image May Not Display/FMVSS 111

NHTSA #21V599000 · Back Over Prevention — Display Function · NHTSA notice

Reported August 2, 2021 · Nissan North America, Inc.

Potentially affected: 3,569 vehicles

Repair completion: 96.89% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign R21A9 · Owners notified September 14, 2021

Defect description

Nissan North America, Inc. (Nissan) is recalling certain 2021 Infinity Q50, Q60, and QX80 vehicles. A software error may deactivate the audio/video control unit screen, preventing the rear-view image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Safety consequence

A rear-view camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

Manufacturer remedy

Dealers will update the control unit software, free of charge. Owner notification letters were mailed September 14, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R21A9.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Fuel Pump Module Can Fail and Cause a Stall

NHTSA #21V373000 · Fuel System, Gasoline — Delivery — Fuel Pump — Control/Drive Module · NHTSA notice

Reported May 20, 2021 · Nissan North America, Inc.

Potentially affected: 24,140 vehicles

Repair completion: 94.17% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign R21A2, R21A3 · Owners notified February 4, 2022

Defect description

Nissan North America, Inc. (Nissan) is recalling certain 2020-2021 Nissan Armada and 2020-2021 INFINITI QX80 vehicles equipped with V8 engines. The impeller can swell and bind within the fuel pump module, causing it to fail.

Safety consequence

Fuel pump failure can cause an engine stall, increasing the risk of a crash.

Manufacturer remedy

Dealers will replace the fuel pump module, free of charge. Owner notification letters were mailed February 4, 2022. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R21A2. Owners may contact INFINITI customer service at 1-800-662-6200. INFINITI's number for this recall is R21A3.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Other Infiniti QX80 model years

Check your 2021 Infiniti QX80 VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Infiniti QX80 at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

Check an Infiniti VIN