NHTSA campaign 21V599000 · Manufacturer campaign R21A9
Infiniti Recall 21V-599: Rear-view Camera Image May Not Display/FMVSS 111
NHTSA recall 21V599000 (Manufacturer campaign R21A9) was reported by Nissan North America, Inc. on August 2, 2021, with 3,569 vehicles potentially affected (per NHTSA). NHTSA's record lists the Infiniti Q50, Infiniti Q60 and Infiniti QX80 for the 2021 model year. Owners were notified on September 14, 2021, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 21V599000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Infiniti VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 21V599000 (also written 21V-599 or 21V599)
- Filed by
- Nissan North America, Inc.
- Manufacturer campaign number
- R21A9
- Report received
- Potentially affected
- 3,569 vehicles (per NHTSA)
- Component
- Back Over Prevention — Display Function
- Owners notified
- Safety standard
- FMVSS 111
Repair completion: 96.89% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 21V599000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
Infiniti
All Infiniti recallsNHTSA's recall notice
As NHTSA's recall record states it for campaign 21V599000.
Defect description
Nissan North America, Inc. (Nissan) is recalling certain 2021 Infinity Q50, Q60, and QX80 vehicles. A software error may deactivate the audio/video control unit screen, preventing the rear-view image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Safety consequence
A rear-view camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Manufacturer remedy
Dealers will update the control unit software, free of charge. Owner notification letters were mailed September 14, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R21A9.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Sources
Official NHTSA notice for recall 21V599000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.