NHTSA vehicle safety data

2023 Infiniti QX55 Recalls, Ratings & Complaints

The 2023 Infiniti QX55 has 1 NHTSA recall campaign and 4 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Infiniti dealer.

NHTSA recall and complaint data for the 2023 Infiniti QX55, plus NCAP crash-test ratings. Recall data is refreshed daily from NHTSA.

2023 Infiniti QX55 owner complaints

Owners have filed 4 complaints with NHTSA about the 2023 Infiniti QX55, describing incidents dated March 1, 2023 to June 20, 2026.

Most-cited components

Engine 2 complaints
Power Train 1 complaint
Seats 1 complaint
Unknown or Other 1 complaint

Newest complaints

ODI #11745536 · Filed June 22, 2026
Complete sudden engine failure , motor lost acceleration. It started with engine knocking then full and complete engine failure. Oil light illuminated when engine failed. I did check the engine and oil was full on a cold engine and the vehicle is properly maintained as it is a leased infiniti…
ODI #11671472 · Filed July 6, 2025
Every single one of these 2.0 litre engines should be recalled. My partner has a 2022 QX50 and the long engine should be replaced. On May 18, 2025, my QX55 with 16,500 miles that I was absolutely perfect in servicing suddenly started losing power, grinding, then the oil light came on, followed by…
ODI #11666401 · Filed June 11, 2025
Bluetooth and CarPlay connection suddenly disconnects from my iPhone while driving, usually after 5-10 minutes after establishing a normal connection. This only affects the use of the phone component and not the other elements of the connect (map/navigation, music are not affected). This is…

Read all 4 complaints

NHTSA defect investigations

NHTSA's investigations file lists the 2023 Infiniti QX55 in 1 investigation. A listed model year means only that an investigation names it; it says nothing about any particular vehicle. An open investigation is not a finding that a safety defect exists, and NHTSA can close one without a recall.

Preliminary Evaluation PE23-023: Complete loss of motive power due to engine failure
Closed July 18, 2025
- Recall 25V-437

Open and recently closed NHTSA defect investigations

Incorrect Door Latch Installed

NHTSA #23V187000 · Latches/Locks/Linkages — Doors — Lock · NHTSA notice

Reported March 20, 2023 · Nissan North America, Inc.

Potentially affected: 48 vehicles

Repair completion: 97.92% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign PC962 · Owners notified May 10, 2023

Defect description

Nissan North America, Inc. (Nissan) is recalling certain 2023 INFINITI QX55 and 2022 INFINITI QX50 vehicles. The incorrect door latch may have been installed in the front right-side passenger door lock assembly, preventing the front right-side door lock from automatically locking.

Safety consequence

An unlocked door may unlatch and open during a crash, increasing the risk of injury.

Manufacturer remedy

Dealers will replace the front right-side passenger door lock assembly, free of charge. Owner notification letters are expected to be mailed May 14, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is PC962.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

2023 Infiniti QX55 SUV AWD

—

out of 5

Overall Safety Rating

Not Rated

Frontal Crash

Driver: 4, Passenger: 4

Side Crash

Not Rated

Driver: Not Rated, Passenger: Not Rated

Side Pole

Not Rated

Rollover

Not Rated

Safety Technology

Electronic Stability Control Forward Collision Warning Lane Departure Warning (Optional)

1 investigation

4 owner complaints have been filed with NHTSA for the 2023 Infiniti QX55.

Engine

ODI #11745536

Incident: June 20, 2026 · Filed: June 22, 2026

Complete sudden engine failure , motor lost acceleration. It started with engine knocking then full and complete engine failure. Oil light illuminated when engine failed. I did check the engine and oil was full on a cold engine and the vehicle is properly maintained as it is a leased infiniti vehicle. Please note there have been two previous engine light incidents. First I was told it was a speaker in the rear door, second I was informed it was an evaporation seal. Lastly was this very intense engine shut down. I have research and found that there are issues with the turbo bearing with my particular engine and turbo. Engine 2.OL 4 cylinder ( KR20DDET)

Power Train; Engine

ODI #11671472

Incident: May 18, 2025 · Filed: July 6, 2025

Every single one of these 2.0 litre engines should be recalled. My partner has a 2022 QX50 and the long engine should be replaced. On May 18, 2025, my QX55 with 16,500 miles that I was absolutely perfect in servicing suddenly started losing power, grinding, then the oil light came on, followed by the check engine light. Suddenly, it was undrivable in traffic. I was stuck in front of entrance to a hospital in the most inconvenient and dangerous place. It wouldn't start, and when it did, the grinding noise was incredibly loud. I was stranded and it was flatbed towed to Fort Wayne (Indiana) Infiniti, and the following diagnosis was yielded: CONNECTING ROD BEARING FAILURE FROM CYLINDER 4 - CONTAMINATED OIL CONTROL SYSTEM. INTERNAL FAILURE OF CONNECTING ROD BEARING. TURBOCHARGER OIL FEED LINE HAS METAL PIECES IN TURBOCHARGER. REPLACEMENT OF LONG ENGINE AND TURBOCHARGER ASSEMBLY REQUIRED. Nissan is trying to get away with recalling just a few of these. It is a design flaw; not an issue with a specific production period.

Unknown or Other

ODI #11666401

Incident: June 10, 2025 · Filed: June 11, 2025

Bluetooth and CarPlay connection suddenly disconnects from my iPhone while driving, usually after 5-10 minutes after establishing a normal connection. This only affects the use of the phone component and not the other elements of the connect (map/navigation, music are not affected). This is dangerous because I am often on a freeway and engaged in a business call, and I must rapidly either switch to using my handset or change to “speaker” mode on the phone in mid-call while driving. This has happened every time I have used this vehicle over the past two years, and I have taken it to the dealer (which is an excellent dealer (Sewell) that has an otherwise perfect service record. I am convinced Sewell has done nothing wrong. This has also happened on several other Infiniti models with my prior iPhones (different models with earlier versions of OS). I have been told in years past by Infiniti service corporate representatives in the past that there is an incompatibility between Infiniti and Apple phones. I was always told that the problem was solved on the next model vehicle.

Seats

ODI #11514550

Incident: March 1, 2023 · Filed: March 30, 2023

Rear seat heater malfunction causing the rear seat to overheat and stain seat cushions burned the seats as a total loss threat and concern on fire hazard manufacturer refuses to repair damaged seat under warranty coverage Infiniti consumer affairs case number 48556761 I have filed complaint

Other Infiniti QX55 model years

Check your 2023 Infiniti QX55 VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Infiniti QX55 at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

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