NHTSA vehicle safety data

2020 Honda Insight Recalls, Ratings & Complaints

The 2020 Honda Insight has 6 NHTSA recall campaigns and 31 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Honda dealer.

NHTSA recall and complaint data for the 2020 Honda Insight, plus NCAP crash-test ratings. Recall data is refreshed daily from NHTSA.

2020 Honda Insight owner complaints

Owners have filed 31 complaints with NHTSA about the 2020 Honda Insight, describing incidents dated March 1, 2020 to August 1, 2026.

Most-cited components

  • Forward Collision Avoidance 12 complaints
  • Electrical System 7 complaints
  • Power Train 5 complaints
  • Engine 4 complaints
  • Service Brakes 4 complaints
  • Structure 3 complaints

Of the 31 complaints on file, 3 report a crash; across all 31 complaints, owners report 2 injuries (owner-reported, not verified by NHTSA).

Newest complaints

  • ODI #11754308 · Filed

    I was driving to Pilates class and everything was normal but as I reached a railroad crossing the car suddenly and for no reason stopped dead on the tracks. Luckily for me there were no vehicles in front or behind me and there were no trains coming. I was terrified and wasn’t sure what to do but I…

  • ODI #11747521 · Filed

    The vehicle unintentionally accelerated while pulling into a parking space. I was depressing the brake to slow down while making the right turn into the space. The engine suddenly revved up (as though you were depressing the gas and brake at the same time) and it accelerated forward (a though you…

  • ODI #11728435 · Filed

    At approximately 148,000 miles the steering would have an intermittent notchy, or sticky, feeling while driving straight. While driving straight at cruising speed, I noticed that the resistance on the left side of the steering wheel was greater than the right side, then the resistance would decrease…

Read all 31 complaints

NHTSA defect investigations

NHTSA's investigations file lists the 2020 Honda Insight in 3 investigations. A listed model year means only that an investigation names it; it says nothing about any particular vehicle. An open investigation is not a finding that a safety defect exists, and NHTSA can close one without a recall.

Open and recently closed NHTSA defect investigations

Air Bags May Deploy Unintentionally During a Crash

NHTSA #26V332000 · Air Bags — Sensor — Occupant Classification — Front Passenger · NHTSA notice

Reported May 21, 2026 · Honda (American Honda Motor Co.)

Potentially affected: 98,892 vehicles

Repair completion: 32.26% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Owners notified July 6, 2026

Defect description

Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic Type R, 2017-2021 Civic hatchback, 2016-2020 Civic coupe, 2016-2022 Civic, 2017-2022 Accord Hybrid, and 2016-2022 Accord vehicles. The front passenger seat weight sensor may crack and short circuit, which can cause the air bags to deploy unintentionally during a crash.

Safety consequence

Air bags that deploy unintentionally during a crash increase the risk of injury.

Manufacturer remedy

Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed July 7, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are BOL, WO9, OOA, WOM, XOH, NOC, POD, BOE, UOF, POB, EOG, AOI, QO8, TOJ, DO7, and SOK. This recall expands previous NHTSA recall number 24V064. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 29, 2026.

Fuel Pump May Fail

NHTSA #23V858000 · Fuel System, Gasoline — Delivery — Fuel Pump · NHTSA notice

Reported December 18, 2023 · Honda (American Honda Motor Co.)

Potentially affected: 2,490,460 vehicles

Repair completion: 79.04% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Honda campaign KGC, KGD · Owners notified March 29, 2024

Recall group: Denso fuel pumps

Defect description

Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.

Safety consequence

Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.

Manufacturer remedy

Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Fuel Pump May Fail

NHTSA #21V215000 · Fuel System, Gasoline — Delivery — Fuel Pump · NHTSA notice

Reported March 25, 2021 · Honda (American Honda Motor Co.)

Potentially affected: 624,552 vehicles

Repair completion: 94.67% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Owners notified May 18, 2021

Recall group: Denso fuel pumps

Defect description

Honda (American Honda Motor Co.) is recalling certain 2019-2020 Acura MDX, MDX Sport Hybrid, RDX, TLX, Honda Accord, Civic Hatchback, Insight, 2019 Acura ILX, Honda Accord Hybrid, Civic Coupe, Civic Coupe Si, Civic Sedan, Civic Sedan Si, Civic Type R, Fit, HR-V, Odyssey, Passport, Pilot and Ridgeline, and 2018-2019 CR-V vehicles. The low-pressure fuel pump inside the fuel tank may fail.

Safety consequence

Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.

Manufacturer remedy

Honda will notify owners, and dealers will replace the fuel pump assembly, free of charge. Owner letters were mailed May 18, 2021. Owners may contact Honda customer service at 1-888-234-2138. Note: This recall is an expansion of recall 20V-314.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Loss of Drive Power from DC-DC Converter Shutdown

NHTSA #20V798000 · Electrical System — Propulsion System — Dc/Dc Converter · NHTSA notice

Reported December 17, 2020 · Honda (American Honda Motor Co.)

Potentially affected: 27,838 vehicles

Repair completion: 98.33% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Honda campaign K9E · Owners notified February 12, 2021

Defect description

Honda (American Honda Motor Co.) is recalling certain 2020 CR-V Hybrid, Accord Hybrid, and 2020-2021 Insight vehicles. The DC-DC converter may shut down and prevent the 12-volt battery from recharging, possibly resulting in a loss of drive power.

Safety consequence

A loss of drive power can increase the risk of a crash.

Manufacturer remedy

Honda will notify owners, and dealers will update the power converter unit (PCU) software, free of charge. The recall began February 12, 2021. Owners can contact Honda customer service at 1-888-234-2138. Honda's number for this recall is K9E.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

BCM Software Malfunction/FMVSS 103/111

NHTSA #20V771000 · Electrical System — Body Control Module — Software · NHTSA notice

Reported December 10, 2020 · Honda (American Honda Motor Co.)

Potentially affected: 737,233 vehicles

Repair completion: 95.5% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Honda campaign X95 · Owners notified February 22, 2021

Defect description

Honda (American Honda Motor Co.) is recalling certain 2018-2020 Accord Sedan, Accord Hybrid, and 2019-2020 Insight vehicles. A software error may cause intermittent or continuous disruptions in communication between the Body Control Module (BCM) and other components. This may result in malfunctions of various systems such as the windshield wipers and defroster, rearview camera, exterior lights, audible warning of a stopped vehicle, and power window operation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 103, "Windshield Defrosting and Defogging Systems" and number 111, "Rear Visibility" as well as FMVSS numbers 104, 108, 114, 118, and 305.

Safety consequence

Various system malfunctions such as inoperative windshield wipers, defroster, rearview camera, or exterior lighting can increase the risk of a crash.

Manufacturer remedy

Honda will notify owners, and dealers will update the BCM software, free of charge. The recall is expected to begin February 22, 2021. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is X95.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Fuel Pump May Fail

NHTSA #20V314000 · Fuel System, Gasoline — Delivery — Fuel Pump · NHTSA notice

Reported May 28, 2020 · Honda (American Honda Motor Co.)

Potentially affected: 135,995 vehicles

Repair completion: 96.05% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Owners notified July 22, 2020

Recall group: Denso fuel pumps

Defect description

Honda (American Honda Motor Co.) is recalling certain 2018-2019 Acura NSX, 2019 Acura RDX, RLX and RLX Sport Hybrid, 2018-2019 Honda Accord, Civic Hatchback, Civic Type R and HR-V, 2019-2020 Insight and 2019 Fit vehicles. The low-pressure fuel pump inside the fuel tank may fail.

Safety consequence

If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.

Manufacturer remedy

Honda will notify owners and dealers will replace the fuel pump assembly, free of charge. The recall began July 22, 2020. Owners may contact Honda customer service at 1-888-234-2138.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Other Honda Insight model years

Check your 2020 Honda Insight VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Honda Insight at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

Check a Honda VIN