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NHTSA campaign 20V798000 · Honda campaign K9E

Honda Recall 20V-798: Loss of Drive Power from DC-DC Converter Shutdown

NHTSA recall 20V798000 (Honda campaign K9E) was reported by Honda (American Honda Motor Co.) on December 17, 2020, with 27,838 vehicles potentially affected (per NHTSA). NHTSA's record lists the Honda Insight, Honda Accord Hybrid and Honda CR-V Hybrid for model years 2020–2021. Owners were notified on February 12, 2021, per NHTSA.

Updated daily from NHTSA's recall files

Is my vehicle included?

This page lists, by model year, the vehicles NHTSA's recall record names for campaign 20V798000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.

To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.

Honda VIN check: decode a VIN to see its year, make and model.

Key facts

NHTSA campaign
20V798000 (also written 20V-798 or 20V798)
Filed by
Honda (American Honda Motor Co.)
Honda campaign number
K9E
Report received
Potentially affected
27,838 vehicles (per NHTSA)
Component
Electrical System — Propulsion System — Dc/Dc Converter
Owners notified

Repair completion: 98.33% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)

NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.

Vehicles listed for this recall

NHTSA's recall record lists these vehicles for recall 20V798000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.

Honda

All Honda recalls

NHTSA's recall notice

As NHTSA's recall record states it for campaign 20V798000.

Defect description

Honda (American Honda Motor Co.) is recalling certain 2020 CR-V Hybrid, Accord Hybrid, and 2020-2021 Insight vehicles. The DC-DC converter may shut down and prevent the 12-volt battery from recharging, possibly resulting in a loss of drive power.

Safety consequence

A loss of drive power can increase the risk of a crash.

Manufacturer remedy

Honda will notify owners, and dealers will update the power converter unit (PCU) software, free of charge. The recall began February 12, 2021. Owners can contact Honda customer service at 1-888-234-2138. Honda's number for this recall is K9E.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Sources

Official NHTSA notice for recall 20V798000

Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.