NHTSA vehicle safety data

2020 Honda CR-V Hybrid Recalls, Ratings & Complaints

The 2020 Honda CR-V Hybrid has 5 NHTSA recall campaigns and 87 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Honda dealer.

NHTSA recall and complaint data for the 2020 Honda CR-V Hybrid, plus NCAP crash-test ratings. Recall data is refreshed daily from NHTSA.

2020 Honda CR-V Hybrid owner complaints

Owners have filed 87 complaints with NHTSA about the 2020 Honda CR-V Hybrid, describing incidents dated May 30, 2020 to October 19, 2026.

Most-cited components

  • Engine 26 complaints
  • Service Brakes 18 complaints
  • Electrical System 15 complaints
  • Forward Collision Avoidance 15 complaints
  • Unknown or Other 12 complaints
  • Fuel/Propulsion System 10 complaints

Of the 87 complaints on file, 4 report a crash; across all 87 complaints, owners report 3 injuries (owner-reported, not verified by NHTSA).

Newest complaints

  • ODI #11773276 · Filed

    The contact owns a 2020 Honda CR-V. The contact stated that while driving approximately 70 MPH, the check engine warning light started flashing and the vehicle went into LIMP Mode and the vehicle decelerated. The vehicle was immediately driven to the local dealer to be diagnosed, and it was…

  • ODI #11773144 · Filed

    While freeway driving at flow of traffic, typically in the HOV lane, on three separate occasions, the vehicle without any warning lost power completely causing me to immediately manuever the vehicle under extremely dangerous conditions to the right shoulder, but in the process nearly becoming…

  • ODI #11772804 · Filed

    Since 2021, I have repeatedly taken my car in to Honda because of check engine light followed by loss of power and loud knocking. Each time the code isn't saved after car is turned off and they can't find any issues. In 2025 after leaving Honda getting few miles away car did same thing, without…

Read all 87 complaints

NHTSA defect investigations

NHTSA's investigations file lists the 2020 Honda CR-V Hybrid in 3 investigations. A listed model year means only that an investigation names it; it says nothing about any particular vehicle. An open investigation is not a finding that a safety defect exists, and NHTSA can close one without a recall.

Open and recently closed NHTSA defect investigations

Air Bags May Deploy Unintentionally During a Crash

NHTSA #26V332000 · Air Bags — Sensor — Occupant Classification — Front Passenger · NHTSA notice

Reported May 21, 2026 · Honda (American Honda Motor Co.)

Potentially affected: 98,892 vehicles

Repair completion: 32.26% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Owners notified July 6, 2026 · Vehicles built starting June 22, 2020 (per NHTSA)

Defect description

Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic Type R, 2017-2021 Civic hatchback, 2016-2020 Civic coupe, 2016-2022 Civic, 2017-2022 Accord Hybrid, and 2016-2022 Accord vehicles. The front passenger seat weight sensor may crack and short circuit, which can cause the air bags to deploy unintentionally during a crash.

Safety consequence

Air bags that deploy unintentionally during a crash increase the risk of injury.

Manufacturer remedy

Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed July 7, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are BOL, WO9, OOA, WOM, XOH, NOC, POD, BOE, UOF, POB, EOG, AOI, QO8, TOJ, DO7, and SOK. This recall expands previous NHTSA recall number 24V064. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 29, 2026.

Air Bag May Deploy Unintentionally During a Crash

NHTSA #24V064000 · Air Bags — Sensor — Occupant Classification — Front Passenger · NHTSA notice

Reported February 1, 2024 · Honda (American Honda Motor Co.)

Potentially affected: 750,114 vehicles

Repair completion: 57.68% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Honda campaign XHP, VHQ · Owners notified March 28, 2024

Defect description

Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RDX, and 2020-2021 Acura TLX vehicles. The front passenger seat weight sensor may crack and short circuit, failing to suppress the air bag as intended.

Safety consequence

An air bag that deploys unintentionally during a crash can increase the risk of injury.

Manufacturer remedy

Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed March 28, 2024. This is a phased recall. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for these recalls are XHP and VHQ.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Fuel Pump May Fail

NHTSA #23V858000 · Fuel System, Gasoline — Delivery — Fuel Pump · NHTSA notice

Reported December 18, 2023 · Honda (American Honda Motor Co.)

Potentially affected: 2,490,460 vehicles

Repair completion: 79.04% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Honda campaign KGC, KGD · Owners notified March 29, 2024

Recall group: Denso fuel pumps

Defect description

Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.

Safety consequence

Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.

Manufacturer remedy

Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Missing Fuse in 12-Volt Battery Cable

NHTSA #23V844000 · Electrical System — 12V/24V/48V Battery — Cables · NHTSA notice

Reported December 13, 2023 · Honda (American Honda Motor Co.)

Potentially affected: 106,030 vehicles

Repair completion: 86.56% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Honda campaign FGB · Owners notified January 29, 2024

Defect description

Honda (American Honda Motor Co.) is recalling certain 2020-2022 CR-V Hybrid vehicles. The 12-Volt battery cable routed outside of the body frame is missing a fuse on the power circuit, which can allow the battery cable to short circuit or overheat during a crash.

Safety consequence

An overheated battery cable or short circuit can increase the risk of a fire or injury in a crash.

Manufacturer remedy

Dealers will replace the battery cable, free of charge. Owner notification letters were mailed January 29, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is FGB.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Loss of Drive Power from DC-DC Converter Shutdown

NHTSA #20V798000 · Electrical System — Propulsion System — Dc/Dc Converter · NHTSA notice

Reported December 17, 2020 · Honda (American Honda Motor Co.)

Potentially affected: 27,838 vehicles

Repair completion: 98.33% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Honda campaign K9E · Owners notified February 12, 2021

Defect description

Honda (American Honda Motor Co.) is recalling certain 2020 CR-V Hybrid, Accord Hybrid, and 2020-2021 Insight vehicles. The DC-DC converter may shut down and prevent the 12-volt battery from recharging, possibly resulting in a loss of drive power.

Safety consequence

A loss of drive power can increase the risk of a crash.

Manufacturer remedy

Honda will notify owners, and dealers will update the power converter unit (PCU) software, free of charge. The recall began February 12, 2021. Owners can contact Honda customer service at 1-888-234-2138. Honda's number for this recall is K9E.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Other Honda CR-V Hybrid model years

Check your 2020 Honda CR-V Hybrid VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Honda CR-V Hybrid at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

Check a Honda VIN