NHTSA vehicle safety data

2015 Heartland Big Country Recalls & Complaints

The 2015 Heartland Big Country has 2 NHTSA recall campaigns and 2 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Heartland dealer.

NHTSA recall and complaint data for the 2015 Heartland Big Country. Recall data is refreshed daily from NHTSA.

2015 Heartland Big Country owner complaints

Owners have filed 2 complaints with NHTSA about the 2015 Heartland Big Country, describing incidents dated August 7, 2017 to November 8, 2019.

Most-cited components

Structure 1 complaint
Suspension 1 complaint
Wheels 1 complaint

Newest complaints

ODI #11353830 · Filed September 8, 2020
WE HAD NOTICED A CRACK IN THE UPPER LEFT CORNER OF THE FIBER GLASS IN THE RV, ON THE DRIVERS SIDE. AFTER FURTHER INVESTIGATION, IT WAS FOUND THAT THE WELDINGS INSIDE THE WALL WHERE FAULTY AND CAME UNWELDED, I HAD TO PAY TO HAVE THESE WELDS RE-DONE BECAUSE THE MANUFACTURE WOULD NOT COMMUNICATE WITH…
ODI #11048860 · Filed November 28, 2017
IN OCTOBER, 2016, A YEAR AFTER PURCHASE OF THE TRAILER (NEW), THE FRONT-LEFT TIRE WAS FOUND TO BE LOW ON PRESSURE (TRAILER WAS STATIONARY AT THE TIME). TOOK TIRE AND WHEEL ASSEMBLY TO LOCAL TIRE STORE AND THEY FOUND THAT THE RIM WAS CRACKED JUST INSIDE ONE OF THE WHEEL SPOKES. WHEEL WAS REPLACED BY…

Read all 2 complaints

Incorrect Tire Size Information/FMVSS 567

NHTSA #15V482000 · Equipment — Other — Labels · NHTSA notice

Reported July 30, 2015 · Heartland Recreational Vehicles, LLC

Potentially affected: 1,680 vehicles

Repair completion: 8.51% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Heartland campaign 99-01-23 · Owners notified September 29, 2015 · Vehicles built January 1, 2010 – July 23, 2015 (per NHTSA)

Defect description

Heartland Recreational Vehicles, LLC (Heartland) is recalling certain trailers of various models and model years. Click on "All Products Associated With This Recall" for a complete list. The tire certification labels applied to the vehicles may contain inaccurate tire sizing and/or inflation information. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."

Safety consequence

An owner or operator could rely on the inaccurate information in inflating the tires which could cause under or over inflation which, in turn, could lead to a tire failure or crash.

Manufacturer remedy

Heartland will notify owners, and dealers will send a replacement label with the correct information, free of charge. The recall began on September 29, 2015. Owners may contact Heartland customer service at 1-574-266-3988.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Incorrect Axle Placement

NHTSA #15V049000 · Suspension — Rear — Axle — Non-Powered Axle Assembly · NHTSA notice

Reported January 30, 2015 · Heartland Recreational Vehicles, LLC

Potentially affected: 131 vehicles

Repair completion: 99.24% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Heartland campaign 99-01-19 · Owners notified February 16, 2015 · Vehicles built September 23, 2014 – January 12, 2015 (per NHTSA)

Defect description

Heartland Recreational Vehicles, LLC (Heartland) is recalling certain model year 2015 Heartland Big Country 3800FL vehicles manufactured October 22, 2014, to December 16, 2014 and 2015 Heartland Big Country 3900FLP vehicles manufactured September 23, 2014, to January 12, 2015, 2015 Heartland Big Horn 3750FL vehicles manufactured September 3, 2014, to January 14, 2015, and Landmark 365 Charleston vehicles manufactured on December 24, 2014. In the affected recreational vehicles, the axles may be placed too far forward on the frame resulting in improper weight distribution across the axles.

Safety consequence

Improper weight distribution across the axles may result in poor handling, increasing the risk of a crash.

Manufacturer remedy

Heartland will notify owners, and dealers will move the axles rearward to help with weight distribution on the Big Horn, and 3800 FL Big Country, and will add a ballast to the pin box to improve handling the 3900 FLP Big Country, free of charge. The recall began February 16, 2015. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99-01-19.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

try.vin has no NCAP crash-test rating on file for the 2015 Heartland Big Country. NHTSA rates some vehicles by body style — pickups by cab, vans by roof height — so check nhtsa.gov/ratings.

2 owner complaints have been filed with NHTSA for the 2015 Heartland Big Country.

Suspension; Structure

ODI #11353830

Incident: November 8, 2019 · Filed: September 8, 2020

WE HAD NOTICED A CRACK IN THE UPPER LEFT CORNER OF THE FIBER GLASS IN THE RV, ON THE DRIVERS SIDE. AFTER FURTHER INVESTIGATION, IT WAS FOUND THAT THE WELDINGS INSIDE THE WALL WHERE FAULTY AND CAME UNWELDED, I HAD TO PAY TO HAVE THESE WELDS RE-DONE BECAUSE THE MANUFACTURE WOULD NOT COMMUNICATE WITH THEM AFTER COMPLAINING OF THE ISSUE, IT WAS ALSO DISCOVERED THAT THE PASSENGER SIDE OF THE RV THE REAR HANGER HAD COME UNWELDED FROM THE FRAME, IT WAS RE-WELDED AT THE OWNERS EXPENSE ALSO WITHOUT MANUFACTURER ASSISTANCE. THIS WAS DISCOVERED WHILE TRAVELING ALONG DIFFERENT ROUTES IN THE US BUT THE ISSUE WAS DURING MOVEMENT OF THE CHOACH.

Wheels

ODI #11048860

Incident: August 7, 2017 · Filed: November 28, 2017

IN OCTOBER, 2016, A YEAR AFTER PURCHASE OF THE TRAILER (NEW), THE FRONT-LEFT TIRE WAS FOUND TO BE LOW ON PRESSURE (TRAILER WAS STATIONARY AT THE TIME). TOOK TIRE AND WHEEL ASSEMBLY TO LOCAL TIRE STORE AND THEY FOUND THAT THE RIM WAS CRACKED JUST INSIDE ONE OF THE WHEEL SPOKES. WHEEL WAS REPLACED BY TREDIT TIRE AND WHEEL (ORIGINAL OEM SUPPLIER). EARLY AUGUST OF 2017, WHILE TRAILER WAS STATIONARY AGAIN, FOUND THAT FRONT-RIGHT WHEEL HAD LOW PRESSURE. TOOK ASSEMBLY TO TIRE STORE AND THEY FOUND A SIMILAR CRACK IN A SIMILAR LOCATION ON THAT WHEEL. CONTACTED TREDIT TIRE AND WHEEL AGAIN AND THEY REPLACED THE DEFECTIVE WHEEL ALONG WITH THE OTHER TWO ORIGINAL WHEELS (AT MY REQUEST AND AS A GOODWILL GESTURE) UNDER WARRANTY. NEITHER TIRE DEFLATED WHILE DRIVING OR POSED ANY DANGER. HOWEVER, POSTS ON A USER FORUM REGARDING THIS SPECIFIC WHEEL SEEM TO INDICATE THAT OTHERS ARE HAVING THE SAME ISSUE WITH THIS PARTICULAR WHEEL DESIGN.

Other Heartland Big Country model years

Check your 2015 Heartland Big Country VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Heartland Big Country at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

Check a Heartland VIN