NHTSA vehicle safety data

2012 Heartland Big Country Recalls & Complaints

The 2012 Heartland Big Country has 1 NHTSA recall campaign and 3 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Heartland dealer.

NHTSA recall and complaint data for the 2012 Heartland Big Country. Recall data is refreshed daily from NHTSA.

2012 Heartland Big Country owner complaints

Owners have filed 3 complaints with NHTSA about the 2012 Heartland Big Country, describing incidents dated April 2, 2013 to July 28, 2014.

Most-cited components

Tires 2 complaints
Structure 1 complaint

Newest complaints

ODI #10617416 · Filed July 29, 2014
BEFORE WE LEFT FOROUR TRIP WE WERE CHECKING THE TIRES AND NOTICE THAT ON OF THE TIRES WERE COMING APART. WE HAD THAT TIRE REPLACED. THEN ON OUR WAY HOME PULLING OUR HEARTLAND CAMPER ON 301 GOING 55MPH ANOTHER TIRE BLOW CAUSED DAMAGED TO THE CAMPER. RIP THE WIRING HARNESS OUT OF CAMPER. *JS
ODI #10610857 · Filed July 15, 2014
DRIVING HOME FROM TEXAS IN OUR 2008 DODGE RAM 3500 PULLING A 2012 HEARTLAND BIG COUNTRY 3690SLR THE REAR PASSENGER SIDE TIRE ON THE 5TH WHEEL BLEW OFF. WE DOING ABOUT 60-65 MPH ON I81 IN PA. THERE WAS NO WARNING AT ALL IT JUST BLEW OFF THE RIM. THE TIRE WAS A POWER KING TOWMAX 235 80R 16. IT DID…
ODI #10524515 · Filed July 12, 2013
I PURCHASED A BRAND NEW FIFTH WHEEL IN 2012 TO AVOID ISSUES WITH USED EQUIPMENT, AROUND APRIL 2013 I NOTICED AN ISSUE WITH THE MOLDING IN THE FRONT OF THE TRAILER SEPARATING WHEN THE LOAD OF THE TRAILER WAS LOWERED ON THE PIN BOX WITH THE LANDING GEAR UP. AFTER TAKING PICTURES OF THIS AND FORWARDING…

Read all 3 complaints

Incorrect Tire Size Information/FMVSS 567

NHTSA #15V482000 · Equipment — Other — Labels · NHTSA notice

Reported July 30, 2015 · Heartland Recreational Vehicles, LLC

Potentially affected: 1,680 vehicles

Repair completion: 8.51% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Heartland campaign 99-01-23 · Owners notified September 29, 2015 · Vehicles built January 1, 2010 – July 23, 2015 (per NHTSA)

Defect description

Heartland Recreational Vehicles, LLC (Heartland) is recalling certain trailers of various models and model years. Click on "All Products Associated With This Recall" for a complete list. The tire certification labels applied to the vehicles may contain inaccurate tire sizing and/or inflation information. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."

Safety consequence

An owner or operator could rely on the inaccurate information in inflating the tires which could cause under or over inflation which, in turn, could lead to a tire failure or crash.

Manufacturer remedy

Heartland will notify owners, and dealers will send a replacement label with the correct information, free of charge. The recall began on September 29, 2015. Owners may contact Heartland customer service at 1-574-266-3988.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

try.vin has no NCAP crash-test rating on file for the 2012 Heartland Big Country. NHTSA rates some vehicles by body style — pickups by cab, vans by roof height — so check nhtsa.gov/ratings.

3 owner complaints have been filed with NHTSA for the 2012 Heartland Big Country.

Tires

ODI #10617416

Incident: July 28, 2014 · Filed: July 29, 2014

BEFORE WE LEFT FOROUR TRIP WE WERE CHECKING THE TIRES AND NOTICE THAT ON OF THE TIRES WERE COMING APART. WE HAD THAT TIRE REPLACED. THEN ON OUR WAY HOME PULLING OUR HEARTLAND CAMPER ON 301 GOING 55MPH ANOTHER TIRE BLOW CAUSED DAMAGED TO THE CAMPER. RIP THE WIRING HARNESS OUT OF CAMPER. *JS

Tires

ODI #10610857

Incident: April 23, 2014 · Filed: July 15, 2014

DRIVING HOME FROM TEXAS IN OUR 2008 DODGE RAM 3500 PULLING A 2012 HEARTLAND BIG COUNTRY 3690SLR THE REAR PASSENGER SIDE TIRE ON THE 5TH WHEEL BLEW OFF. WE DOING ABOUT 60-65 MPH ON I81 IN PA. THERE WAS NO WARNING AT ALL IT JUST BLEW OFF THE RIM. THE TIRE WAS A POWER KING TOWMAX 235 80R 16. IT DID DAMAGE TO THE SIDE OF THE SLIDE AND PULLED THE WIRES FROM THE OUTLET AND THE LIGHTS IN THE SLIDE. *TR

Structure

ODI #10524515

Incident: April 2, 2013 · Filed: July 12, 2013

I PURCHASED A BRAND NEW FIFTH WHEEL IN 2012 TO AVOID ISSUES WITH USED EQUIPMENT, AROUND APRIL 2013 I NOTICED AN ISSUE WITH THE MOLDING IN THE FRONT OF THE TRAILER SEPARATING WHEN THE LOAD OF THE TRAILER WAS LOWERED ON THE PIN BOX WITH THE LANDING GEAR UP. AFTER TAKING PICTURES OF THIS AND FORWARDING THEM TO HEARTLAND THEY NOTIFIED ME THAT THE TRAILER WOULD NEED TO COME BACK TO INDIANA FROM THE WEST COAST FOR REPAIRS AT THE FACTORY.THEY INFORMED ME THAT LIPPERT THE MANUFACTURER OF THE FRAMES HAS HAD SEVERAL ISSUES WITH FRAMES BENDING AND BREAKING.THEY ASSURED ME THAT THE TRAILER WAS SAFE TO USE AND PULL CROSS COUNTRY UNTIL THEY COULD FIX IT FALL 2013.AFTER GOOGLING LIPPERT FRAME PROBLEMS I QUICKLY FOUND OUT I AM NOT THE ONLY ONE WITH THESE ISSUES SOME MUCH WORSE.THEY OFFERED THE REPAIR AT NO COST BUT FUEL AND LODGING WILL BE AT LEAST $4-5K AT MY EXPENSE. *TR

Other Heartland Big Country model years

Check your 2012 Heartland Big Country VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Heartland Big Country at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

Check a Heartland VIN