NHTSA vehicle safety data

2024 GMC Sierra 3500 Recalls & Complaints

The 2024 GMC Sierra 3500 has 3 NHTSA recall campaigns and 51 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized GMC dealer.

NHTSA recall and complaint data for the 2024 GMC Sierra 3500. Recall data is refreshed daily from NHTSA.

2024 GMC Sierra 3500 owner complaints

Owners have filed 51 complaints with NHTSA about the 2024 GMC Sierra 3500, describing incidents dated September 16, 2023 to October 26, 2026.

Most-cited components

  • Electrical System 16 complaints
  • Power Train 13 complaints
  • Service Brakes 11 complaints
  • Engine 9 complaints
  • Unknown or Other 7 complaints
  • Fuel/Propulsion System 5 complaints

Of the 51 complaints on file, 1 reports a fire; across all 51 complaints, owners report 1 injury (owner-reported, not verified by NHTSA).

Newest complaints

  • ODI #11773785 · Filed

    The contact owns a 2024 GMC Sierra 3500. The contact stated that while the vehicle was parked, the contact attempted to start the vehicle however, the vehicle failed to start. Upon inspecting the vehicle, the contact became aware that the battery was drained. The battery was recharged. The contact…

  • ODI #11769549 · Filed

    The gauge cluster flickers and goes blank completely while driving, over head windshield screen display still works, and throws an - Accretion speed limited- message. Truck has electronics software issues, climate control flickers, works sometimes, most times doesn’t, loose electrical connections…

  • ODI #11767367 · Filed

    While operating my 2024 GMC Sierra EV Edition 1 at approximately 21,000 miles, a "Service Power Steering" warning appeared. Steering effort initially increased and then rapidly progressed to a near-complete loss of power steering assist. The steering wheel became extremely difficult to turn, making…

Read all 51 complaints

Tailgate May Open While Driving

NHTSA #24V894000 · Latches/Locks/Linkages — Tailgate — Latch · NHTSA notice

Reported November 26, 2024 · General Motors, LLC

Potentially affected: 131,231 vehicles

Repair completion: 83.33% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign N242469160 · Owners notified December 17, 2024

Defect description

General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado HD 2500, 3500, and GMC Sierra HD 2500, 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in Park.

Safety consequence

An unlatched tailgate may open and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.

Manufacturer remedy

Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed December 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N242469160. This recall is an expansion of NHTSA Recall 24V-060.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Tailgate May Open While Driving

NHTSA #24V060000 · Latches/Locks/Linkages — Tailgate — Latch · NHTSA notice

Reported February 1, 2024 · General Motors, LLC

Potentially affected: 570,434 vehicles

Repair completion: 74.2% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign N232426400 · Owners notified May 17, 2024

Defect description

General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.

Safety consequence

An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.

Manufacturer remedy

Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Steering Gear Shaft May Fracture

NHTSA #23V549000 · Steering · NHTSA notice

Reported August 3, 2023 · General Motors, LLC

Potentially affected: 3,893 vehicles

Repair completion: 97.02% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign N232414720 · Owners notified September 22, 2023

Defect description

General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles. The steering gear shaft may fracture and disconnect from the steering arm.

Safety consequence

A steering arm that disconnects may result in a total loss of steering control, increasing the risk of a crash.

Manufacturer remedy

Dealers will inspect and replace the steering gear, if necessary, free of charge. Owner notification letters were mailed September 22, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232414720.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Other GMC Sierra 3500 model years

Check your 2024 GMC Sierra 3500 VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your GMC Sierra 3500 at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

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